• Animals Away

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Overview

Animals Away has a rating of 3 stars from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. Animals Away ranks 218th among Pets sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate Animals Away?
Top Positive Review

“Exceptional service”

Robert F.
6/2/21

If you are reading this you are looking for a pet relocation service because you care for your furry. Look no further than Animals Away. I'm serious. I checked out a dozen different services and got quotes. The amount they charge doesn't tell you anything. Animals Away wasn't the cheapest and certainly not the most expensive. My move was particularly challenging because of COVID19. Alyssa, my representative, had to navigate changing airline regulations and reach out across the country to arrange to have my 2 cats picked up and sent overseas. She helped me with my vet and arranging the International and Domestic Health Certificates. During the myriad of things that needed to be done before they flew, Alyssa kept in constant contact with me. She was available via her personal cell phone but I didn't need to use it because she was always available via email. During the trip, she sent me updates, pictures and I felt confident that my cats were being taken care of. The agent here got them through Customs in record time. The most telling sign that their trip hadn't been overly stressful is that when my cats arrived, they were rested, not stressed and happy. I expected them to be a mess. I know I was. Save yourself some time, money and stress. Contact Animals Away for your move and sit back and relax.

Top Critical Review

“Rude and abusive”

Joseph W.
4/28/18

We called to ask some questions about transporting our cats from Thailand to the USA and hire their service to arrange the transportation.]We ended up being berated because the person who picked up the phone was having a hard time with their husband and children. Horrible phone call, terribly rude. We chose not to trust our pets to a company represented by unprofessional and emotionally unstable people.

Reviews (6)

Rating

Timeframe

Other

Thumbnail of user josephw108
1 review
2 helpful votes
April 28th, 2018

We called to ask some questions about transporting our cats from Thailand to the USA and hire their service to arrange the transportation.]We ended up being berated because the person who picked up the phone was having a hard time with their husband and children. Horrible phone call, terribly rude. We chose not to trust our pets to a company represented by unprofessional and emotionally unstable people.

Thumbnail of user keny2
1 review
4 helpful votes
March 15th, 2011

I wanted to ship a Puppy to the Ukraine & asked for a Quote. I called them several times to find out my exact costs & Once I had their Price I decided to use them. When I went to book the Puppy They DOUBLED THE PRICE. They were a complete waste of Time & they have a very bad attitude. They ACT like THEY ARE DOING YOU A FAVOR BY ALLOWING YOU TO USE THEIR SERVICES

Thumbnail of user user224
1 review
4 helpful votes
December 3rd, 2008

Do not touch! - this is a fake website if you pay them money you will not recieve anything!

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About the business

Welcome to Animals Away, the Top Rated Local? Pet transportation service! Our world-class pet shipping makes relocating your pet easy & safe. Call today!

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