I was dissatisfied with some technical aspects of MAL, and the completely irresponsive admins who clearly don't give a s... about users and still after so many years didn't bother implementing one of the most requested features (the possibility of setting titles to be displayed in English).
I deleted my account and switched to AniList.
One day only, and I have been group-trolled by ALL mods including the developers for daring supporting a user's request of a lower minimum amount of required characters for a review (they have set a LAUGHABLE minimum of 2200 which causes a lot of unreadable logorrheic reviews).
A request in the freaking SITE FEEDBACK section of the forum! Why tf do they even bother having that section if they have to go all nuclear on a simple feature request?
Then they found some non-existent pretext to ban me.
Not that I care, I already knew I would leave, who needs a place with people like that.
The community is also quite toxic, it's clear that the average mental/emotional age is very low, it's the typical behaviour of teens in 8th grade syndrome or of socially-inept shut-in otaku whose only way to interact with the world is showing off their otaku knowledge in hyper long reviews written in ridiculously try-hard wannabe-Roger-Ebert language even when they are reviewing a stupid generic isekai, and whose idea of "communication" is proving each other wrong. One dude even asked me "then why do you write" when I told him that I have no desire to counter anybody's opinion and I simply prefer to express mine.
He was completely unable to understand that opinions are subjective and NONE is better than another, therefore it's useless arguing about it.
It's a general thing tho, not just this person.
It's really laughable, I couldn't take it seriously, but it's baffling.
I am middle aged, comics and animations are in part an old hobby and in part a professional interest as I work in the industry myself.
So I had my dose of experiences with toxic communities, which most fandoms are, and otaku ones much more (because of the average age I suppose).
I didn't have many expectations, but AniList managed to scrap them all.
Truly one of the worst websites AND communities that I have ever seen since the times of Pac Man on Commodore 64 and dial-up connections.
It's just a better looking but stinkier manure than MAL.
Do not switch, in both places you have annoying technical quirks, in both places you have admins who don't give the LESSER sh! T about what users need, but at least in MAL nobody bothers you if you want to write a review shorter than 2200 freaking characters, and there aren't so many extremely toxic mods.