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AngelBrinks has a rating of 2.06 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AngelBrinks most frequently mention customer service problems. AngelBrinks ranks 46th among Clubwear sites.
Let me start by saying the first experience was not the greatest as I was charged rush shipping when I didn't ask for it. The second time my shipping cost was waved because of the bad experience the first time. There was a dressed ready to ship and I got it in 3 days. This was for my 48th birthday and my outfit was absolutely stunning. Angel Brinks has a customer for life so God I ask you to cover her so she can be around for years to come. Thank you Whoever took my order, you are a true Queen and an asset to the company and brand.
Horrible customer service. I won't get into details until my process is complete but what I can say for sure is that the service reps (yes more then one) is very unprofessional and rude as hell. I will come back to give a complete review when every issue I have with them is resolved (if it becomes resolved in time).
Last month I purchased a dress from Angel Brinks for my birthday photoshoot. The second time I tried it on the zipper broke. I emailed Angel Brinks & the representative recommended I go to a tailor & have it repaired. For a $175 dress to malfunction after only being worn for max 3-5 minutes is ridiculous. The representative continued to say that because my first "try on" had no issues my other option was to send it back to be fixed for a fee. She insisted that all items are inspected so therefore I guess there is NEVER a problem. The representative was very rude, showed no empathy, and blamed me for the zipper. I looked up to this brand & Angel too but for them not to offer me a credit/discount was extremely disappointing. Only thing I'm grateful for is that the dress didn't rip the day of my photoshoot because I would have been out of the studio fee bc I wouldn't have anything else to wear.
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Fashion designer of your favorite celebrities and more! Home of the hottest dresses, leggings, and bodysuits. One of a kind custom designs, custom sizing.
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