• Andrew Christian

Andrew Christian

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Overview

Andrew Christian has a rating of 2.31 stars from 38 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Andrew Christian most frequently mention customer service problems. Andrew Christian ranks 597th among Men's Clothing sites.

  • Service
    9
  • Value
    9
  • Shipping
    10
  • Returns
    5
  • Quality
    7
Positive reviews (last 12 months): 100%
Positive
3
Neutral
0
Negative
0
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • My suggestion is to enjoy watching the models at Andrew Christian but avoid buying thier product.
  • Words cannot describe the poor customer service from this incredibly incompetent group.
How would you rate Andrew Christian?
Top Positive Review

“Xmas Mystery 3 Pack”

Drew F.
12/1/23

First time ordering from AC. Pleasantly surprised. Not underwear I would normally choose. Was fun waiting to get them not knowing what I would get. The boxer and the brief are quite see thru. The quality seems good and the colours really pop. Received my order within reasonable time. I would probably order again in the new year. Thanks Again! Happy Undies!

Top Critical Review

“What a shame!”

Fabio M.
12/12/21

It's unacceptable that I made a purchase ( *******030)at the end of september and more than two months later i don't have the goods! You never sent the package to me and you don't refund my money back! I feel cheated! What a shame!

Reviews (38)

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Reviews that mention popular keywords

andrew christian (13) customer service (17)
Thumbnail of user francisd197
1 review
0 helpful votes
January 1st, 2023
Verified purchase

Their underwear seems to look like it's better quality online and generally the color seems to be brighter. The first thing that came to my mind when I took it out of the package was the they seemed to be low quality. I also think that they could design them better so it lifts things up and accentuates our features. This underwear is more for appearance in front of others than for functionality and comfort, I got a bad midpoint and didn't really achieve either.

Tip for consumers:
I would go for the smallest size you think you can fit into if you are buying it for looks rather than comfort.

Products used:
Galactic Pride Brief w/ Almost Naked Brief Medium


Silver Stars Brief w/ Almost Naked Brief Small

Sparkle Rainbow Brief w/ Almost Naked Brief Medium

Value
Shipping
Quality
Thumbnail of user davew316
1 review
2 helpful votes
August 7th, 2019

I have ordered many times an been a satisfied customer and have luckily always received exactly what I ordered. This time my experience was less than satisfactory.
Ordering 3 weeks back and yet paying the extra for faster shipping, it still took over two weeks to get to my destination.
After reading the reviews here, I may now opt to shop in person at a retailer that handles their underwear.
A bit more money, but guaranteed to be in hand, and without the added duress of uncertainty.
Sorry AC but maybe you've just got too big for your britches.
Fix your system.

Thumbnail of user christopherr63
27 reviews
49 helpful votes
June 16th, 2016

I loved the underwear from this company. I do think that the prices are a bit high for some items. The shipping was a little ridiculous the last time I ordered. Took way too long to get to me. Honestly, this is some of the best underwear out there, though.

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About the business

For information on how to sponsor Andrew Christian videos e-mail jeff@andrewchristian.com Interested in booking Andrew Christian Models for your event? E-mail freddy@andrewchristian.com http://www.andrewchristian.com/index.php/terms-of-use/...

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