• AnastasiaDate

AnastasiaDate

Overview

AnastasiaDate has a rating of 2.62 stars from 1,274 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AnastasiaDate most frequently mention credit card, customer service, and social media problems. AnastasiaDate ranks 17th among International Dating sites.

  • Service
    183
  • Value
    150
  • Shipping
    77
  • Returns
    86
  • Quality
    146

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 7.1%
Positive
1
Neutral
1
Negative
12
137
See all photos

What reviewers want you to know

Positive highlights

  • I didn't believe in dreams and I am very grateful to Anastasia date website and to the interpreters, for their help.
  • I made some great friends and finally met my soul mate here when I honestly renounced the idea of true love!

Critical highlights

  • I cant believe this scam site is still allowed to opérate.
  • As soon as my credit card fraud protection saw it they denied chargesand notified me.
How would you rate AnastasiaDate?
Top Positive Review

“This is a great site with a very clean and simple design”

Greyson G.
3/15/23

This is a great site with a very clean and simple design. Over the years at Anastasiadate, I have met many partners, both for casual hookups and long-term relationships. It might seem a bit small after a while, but if you're willing to put in the work, there are enough interesting people to make it worth your while.

Top Critical Review

“Cool”

Elvyn S.
2/4/24

Enjoyable and awesome col great and so much lovely all cool amazing chat with good rate fine app greay

Reviews (1,274)

Rating

Timeframe

Other

Reviews that mention popular keywords

anastasia date (68) scam site (27) credit card (22) video chat (36) soul mate (16)
Thumbnail of user toadstri
1 review
2 helpful votes
December 4th, 2023

I have had very personal experience on this site for many years. It can be very good in many ways but you have to accept it for what it is. Mostly entertainment. Do not talk to anyone who is not on cam. It is all a scam and I know this from inside the organization. Make sure the woman is at least on cam to make sure you are speaking to her. Even then there is a good chance she will be on multiple sites at the same time. This is all about money and the women get just as screwed as the men. They make very little and have a strict set of rules to abide by. I do not want to say too much but make sure you are talking to a human. Almost all unsolicited emails are computer generated. Do not blame the women here as they are just trying to make some money from a bad situation. Yes they will promise you the world and maybe you will find one, I think I did but the jury is still out on that one. There are better places to spend your money to be very honest. Places that do not cost anything to chat and on video too. Remember to do your homework with everything. And hopefully you find someone worthwhile. Good luck guys, hope you don't spend as much as I have on this site and if you have I hope you have found someone true.

Service
Value
Thumbnail of user dmitriya13
Alexander S. – AnastasiaDate Rep

Hello and thank you for your feedback. We support your advise in maximizing the videochat/cam service. It's indeed one of the best ways to get to know your match more. According to the policies of our app it is strictly forbidden for anybody else to write on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits. We would like to look into this case thus we will greatly appreciate it If you can send us the details of such instance that made you feel suspicious about a certain profile at support@anastaisadate.com.

Thumbnail of user bradg16
2 reviews
37 helpful votes
January 18th, 2015

After some unsuccessful dates and a lot of hours browsing, I started chatting with Nataly and have no regrets. After a few months I felt like knowing each other for years, we both finally got around to meeting up. 18 months on, we are still happily together. This site is a good way to meet girls from Ukraine or Russia. Well done, Anastasia! And to everyone else, it really sometimes works!

Thumbnail of user brians290
1 review
43 helpful votes
December 3rd, 2018
• Updated review

I am very happy to report that Anastasia Date has refunded me for everything I had asked for. Although considerable time has passed, the representatives who worked with me have extremely courteous and professional, as well as very apologetic. I am a real guy, and as you can tell by my original reviews and updates, at one time very irritated, but I assure everyone this story is true.

My disappointment has turned into happiness, and I assure everyone that if you have truly experienced fraudulent communications on this site, their representatives will investigate and take appropriate action. Just follow the steps they ask for. I believe my story supports this statement.

Thank you Amar and Leah for your assistance!

There is hope...
September 20th, 2018
• Previous review

Well, after 1 1/2 years, Amar contacted me about my complaint. He apologized profusely, accepted personal responsibility for the lack of communication and promised me they will issue a refund. He seems sincere but so far there has been no refund. I am upgrading my rating to 2 stars at this point because of our ongoing communication. I am hopeful and will update again if things change.

Doesn't get any worse than this. Stay away!
September 18th, 2018
• Previous review

~~~~~~~~~~EDIT 7-14-18 ~~~~~~~~~~~~~~~

SCAM! It has now been 6 months since these people replied to my review, and 1 1/2 years since I filed my original complaint, and I have still heard nothing!

Their representative Maria keeps defending this company and giving advise to others who have been ripped off, but in reality they will never do anything but laugh all the way to your bank!

I will continue with my updates in order to keep my experience easy to find.

Doesn't get any worse than this. Stay away!
September 18th, 2018
• Previous review

~~~~~~~~~~EDIT 6-19-18 ~~~~~~~~~~~~~~~

SCAM! It has now been 5 months since these people replied to my review, and over a full year since I filed my original complaint, and I have still heard nothing!

Original review - 12-30-2017

Although I'm sure there are some ladies on this site who are real, they are greatly outnumbered by liars and scammers, and Anastasia Date sets the stage for this scam! They claim to have this great and serious fraud prevention team, and I have seen the videos they have produced, but all this is bogus! I was not looking for some young girl less than half my age, I was interested in meeting a lady who is mature and respectable and similar in age to the ladies I date at home.

I was in contact with two ladies on this site. The photos of one were real enough because I actually met her. The problem was that even though we discussed the details of our lives for almost a year, when I met her she had no idea who I was. All she was interested in was splitting the $20 per hour I paid her interpreter who, as it turns out, was her best friend. They admitted they even went to church together. Oh, she also wanted $600 for braces for her teeth, which were perfectly good. Although this lady had no interest in meeting a foreigner, they were fun so I did not report her.

I was more serious about the second lady I met on this site. She we very intelligent and business minded. She claimed she was the daughter of a wealthy business owner, she had never been married, had no children and she lived at home with her sister and parents. She even had a friend deliver a gift to my hotel for me while I was in Kharkov, but claimed she could not see me because she was in the hospital at the time. After many online searches for this lady, I finally found her full name, which led me to a site where she had posted many of her AD photos, along with photos of her marriage, her husband, and yes, her child.

After reporting this lady to Anastasia Date, including photographic evidence and web links to the evidence, they deleted her profile, which is a good thing, but refuse to honor their guarantee. As of 9 months later, they claim their fraud team is still investigating. What kind of a serious fraud team takes 9 months AFTER the lady in question has been deleted?

Stay away people! You WILL lose your money!

~~~~~~~~~~ EDIT 3-14-2018 ~~~~~~~~~~~~~~

SCAM! It has now been 2 months since these people replied to my review, and a full year since I filed my original complaint, and I have still heard nothing!

~~~~~~~~~~EDIT 4-14-2018 ~~~~~~~~~~~~~~~

SCAM! It has now been 3 months since these people replied to my review, and over a full year since I filed my original complaint, and I have still heard nothing!

~~~~~~~~~~EDIT 5-18-18 ~~~~~~~~~~~~~~~

SCAM! It has now been 4 months since these people replied to my review, and over a full year since I filed my original complaint, and I have still heard nothing!

"Response from Maria M., AnastasiaDate Representative
Responded on 1/14/18
Dear Brian, thank you for posting the review together with your member ID. We will check the case to update you on its status."

Tip for consumers:
Use your head. It's not real and neither are the 5 star reviews!!!

Service
Value
Quality
Doesn't get any worse than this. Stay away!
September 18th, 2018
• Previous review

Although Im sure there are some ladies on this site who are real, they are greatly outnumbered by liars and scammers, and Anastasia Date sets the stage for this scam! They claim to have this great and serious fraud prevention team, and I have seen the videos they have produced, but all this is bogus! I was not looking for some young girl less than half my age, I was interested in meeting a lady who is mature and respectable and similar in age to the ladies I date at home.

I was in contact with two ladies on this site. The photos of one were real enough because I actually met her. The problem was that even though we discussed the details of our lives for almost a year, when I met her she had no idea who I was. All she was interested in was splitting the $20 per hour I paid her interpreter who, as it turns out, was her best friend. They admitted they even went to church together. Oh, she also wanted $600 for braces for her teeth, which were perfectly good. Although this lady had no interest in meeting a foreigner, they were fun so I did not report her.

I was more serious about the second lady I met on this site. She we very intelligent and business minded. She claimed she was the daughter of a wealthy business owner, she had never been married, had no children and she lived at home with her sister and parents. She even had a friend deliver a gift to my hotel for me while I was in Kharkov, but claimed she could not see me because she was in the hospital at the time. After many online searches for this lady, I finally found her full name, which led me to a site where she had posted many of her AD photos, along with photos of her marriage, her husband, and yes, her child.

After reporting this lady to Anastasia Date, including photographic evidence and web links to the evidence, they deleted her profile, which is a good thing, but refuse to honor their guarantee. As of 9 months later, they claim their fraud team is still investigating. What kind of a serious fraud team takes 9 months AFTER the lady in question has been deleted?

Stay away people! You WILL lose your money!

~~~~~~~~~~ EDIT 3-14-2018 ~~~~~~~~~~~~~~

SCAM! It has now been 2 months since these people replied to my review, and a full year since I filed my original complaint, and I have still heard nothing!

~~~~~~~~~~EDIT 4-14-2018 ~~~~~~~~~~~~~~~

SCAM! It has now been 3 months since these people replied to my review, and over a full year since I filed my original complaint, and I have still heard nothing!

Tip for consumers:
Don't do it!

Service
Value
Quality
Thumbnail of user stevea50
1 review
22 helpful votes
November 9th, 2014

I think it's an open question as to whether this site is legitimate. It seems that the girls are on the payroll; they just want to chat and exchange letter and neither activity generally leads to anything. I've read reviews that echo this same experience and go even further suggesting that they have "professional" letter writers. They are many beautiful women on the site, however, the photos are definitely airbrushed. Some of these women I'm convinced are running up the credits for pay with no intention of developing a relationship. Caveat Emptor! Caveat Emptor Big Time!

Tip for consumers:
Be aware that you may be throwing your money away

Service
Value
Thumbnail of user edgarr17
1 review
782 helpful votes
June 19th, 2014

I have been using AD services for few months. Can't tell if I like it better than other dating sites yet. It's promising though. Well designed site, easy payment, chat, video chat, good policy. Real girls, and very beautiful ones. Not many online dating companies pull off such clear services.

Thumbnail of user farom
1 review
778 helpful votes
June 14th, 2014

Nobody's promising you a wedding. Why do you guys think it works like that? There isn't a magical website invented yet where you can put money in and get the girl of your dreams out in a second. (Except if you're looking for the girl of your wet dreams, you can always buy her but that's not the place) I've been using this site for a while and it's a pretty good dating site. You get exactly what you're paying for, not less, not more. The service is pretty clean. No scam, no fake promises, no tricky or misleading information.

Thumbnail of user kenj104
7 reviews
22 helpful votes
January 12th, 2016

Girls are smoking hot! All those blond Russian chicks and my lingerie fetish. They go well together. Part I don't like - the price. But I guess it's ok if you know how to watch for your money and not spend it like crazy. Make a budget guys and stick to it. I never had problems. Have been on the site for about 5 months now and I am pretty much satisfied.

Thumbnail of user robertp703
David J.
3 reviews
16 helpful votes
September 23rd, 2019

Tiis site is fine although very expensive and once again Ukraine girls on this site are also on other sites so when you wit your answer you will know why
If you are looking for a girl other than from Ukraine this is an awesome site although customer care is poor if you get the wrong representative but on the whole a good site
I have used this site and found it to be a little slow to wind up on a computer so use a phone the phone app is much quicker

Thumbnail of user eddyt4
1 review
782 helpful votes
June 29th, 2014

It's okay. My best friend told me about this service. He's delighted after the trip he made to Russia last month. I'm still exploring it. Haven't met ''the love of my life" yet lol. I like what I get for my money though.

Thumbnail of user marcelj1
3 reviews
76 helpful votes
August 26th, 2014

Don't go into online dating! This is my advice. 2 years, a small fortune spent and a broken heart later I regret ever getting into long distance communication and relations. Did I find love on this site? Yes. Did she love me? Yes. But she also brought me a lot of pain and now I'm staying away from any dating sites and I advice you to do the same if you don't want your heart broken by an eastern european beauty.

Thumbnail of user thet24
1 review
18 helpful votes
December 21st, 2015

AnastasiaDate was my very first experience with Eastern European dating sites. That was about 6 years ago. And I have traveled to Ukraine and met a couple from the site. So, it can happen. However, you have to know what your limits are. I unbiased, consider myself an 8, only because I have done modeling and other stuff in entertainment. Plus I make a really good living. Believe me, I m not trying to say Im all that, but I am trying to say, if you know you're a 5, then why on earth would you try for a 10? I've been to Russia, Ukraine, Latvia, Poland Cech,, and guess what... NO WOMAN is that desperate. Its just a fact. We have all been fooled into thinking they are so desperate to gt to America, that they are willing to settle for an aging, over weight bald guy. This is so far from the truth. Yes, you can step up your expectations vs an American woman. If you're a 5, then go for a 7,,, if your a 7, then yes, you can get an 8 or maybe even a 9.
So, do not get your panties in a bunch, if you know your a 5 and a 10 only chats with you through these type of pay by letter websites, of course the local branch is paying the women to chat online. It is your money. You are responsible for doing your home work and making sure she is real, honest and have can provide another form of communication, if she cares for you like she says she does.
My advice, if you do use Anastasia, make sure you are planning to visit the woman within a month or two,, that way you are not running through your hard earned cash spending months going back and forth. Secondly,. Avoid this site altogether... There are so many other sites, I've used, met, and have been in serious relationships outside of Anastasia. No, the photos aren't as glamours, and the woman aren't given make overs just prior to their photoshoot but at least you get what you see and the sites have one time, or monthly membership with the womans actual email or phone number. Rosebrides, Bride.ru, Bumblebee. UkraineDate.
Stop being naive and stop burning your money on women, that MAY, in some cases already have boyfriends or married.
These sites DO work,. Just do your homework. I am engaged to a beautiful 10 from Kiev

Good Luck

Thumbnail of user brianh148
1 review
6 helpful votes
November 29th, 2017

I met a beautiful and sweet lady from Ukraine. We chatted for over a year and we finally met face to face. We spent a wonderful 2 weeks traveling around Ukraine and spending time with her friends. She is in the US on a fiancee visa and we are making wedding plans. She loves me so much. She won't allow me to do anything around the house and loves to cook for me.

One thing I will mention to make help guys determine if the woman is real or not. See if she will communicate outside of the website. My fiancee was willing to do that starting day one. We used Google Hangouts. They should never ask for money. I asked my girl if she needed financial help. She said he is poor but giving money isn't a way to start a relationship. She refused all money. See if she is willing to meet without using the agency. I picked out an apartment and she paid the deposit and picked up the key. I met her at the train station and we went to the apartment. She paid for the taxi, dinner with wine, and taxi and dinner for the first three days. She didn't ask for any money or ask to be paid back once we got to an ATM. She paid for everything. I met her family and friends. I saw photo albums from when she was little. I visited where she works and met her co-workers. If a woman is willing to do that much then you have nothing to worry about.

The site needs to be cheaper. I think it is crazy how much is being charged. That's why I can't give it a higher rating.

Thumbnail of user mikek76
2 reviews
203 helpful votes
October 4th, 2014

I have just finished chatting to a wonderful girl with whom I have already spent several hours. I am as much in love as anybody could be without actually meeting face to face! I have also spoken to a couple of others (one who asked me to send her £400 for her passport and visa costs!), but she has become the one who I'm dedicating myself to.
However, you should all know that with Anastasia, you pay for everything! The first e-mail is free but all subsequent letters will cost you ten credits. Thus far, I have spent more than £700 - over 1,000 USD - and I still can't pass on my personal contact details and she won't give me hers! I work in a call center so I'm a long way from being the rich client Anastasia wants!
I wrote to their customer service just asking advice and her agency phoned her to complain!
I have read a lot of the comments on here before deciding to add my opinion; has anyone noticed the bad English of some of the positive comments? Smells dodgy to me!
I might have to wake up a little. True to say, most of the girls are simply stunning but, honestly, a gorgeous 18 year who fancies me? Okay, I'm not bad but I'm approaching the half-century! Even I'm not that vain! "My" lady is 32 so there's still a hell of an age gap!
(Overall rating I wanted to give 3 and a half)

Tip for consumers:
Check your bank balance before clicking on "add credits"

Service
Value
Quality
Thumbnail of user blakep7
3 reviews
61 helpful votes
February 4th, 2015

My only probleem with the site is that the women are said to be fluent in english but you often need translation services and those are a bit costly.

Service
Value
Quality
Thumbnail of user margusk
1 review
126 helpful votes
May 20th, 2014

All the 1-star reviews are from men who thought they could find a date/wife/girlfriend the day they signed up and didn't. I'm a member of the site and while I haven't found anyway special yet, I'm not complaining. True, it's a bit pricy, but no one EVER said it was free. If you don't have money to spend, don't register, simple as that. As far as I've heard, there are way more scammers on free dating sites, but then again, I wouldn't know as I haven't used any other dating site myself.

Thumbnail of user rg42
1 review
21 helpful votes
October 24th, 2015

AnastasiaDate is little more than a sophisticated web site like so many dating sites you may have experienced locally. The woman's local agency will often send the initial letters based on the woman's search criteria. Similarly, the software is set up such that the woman can enter search criteria and chat requests are sent out automatically. The main difference between domestic dating sites and AD is that instead of spending a flat fee each month, AD hits you every time you do anything. I can understand the need to charge for letters that require translation. But, use a 'special' emoticon... $$$$. Use their chat server to communicate... $$$$. View a video of the woman in her profile... $$$$. A man will spend a lot of $$$$ just determining which women he does NOT wish to communicate with. And, with 42,000 women on the site, there is just a boatload of women to choose from such that a man can throw away a LOT of money.

On the flip side, the women on the site are real and most of them have serious intentions on finding a man. I have visited Ukraine twice to meet women there and I have not left feeling I was defrauded. We decided we weren't a good fit after a couple dates but that's common with dating anywhere... not just in Ukraine. AD is a decent tool if used properly:
* Write letters until you qualify the woman, Letters are cheap and you can send and receive one picture for free in each letter.
* Don't become a chat addict! Ukrainian women are masters at flirting. It's natural given that there are 5 women for every 4 men there. Think of chats like dates and spend accordingly based on your interest in the woman.
* Focus on women in one geographic area. When you travel to Ukraine to meet women for the first time, meet a FEW women with whom you have been communicating. These are FIRST DATES and first dates are the same all over the world. There is either chemistry or there isn't.
* If you have the flexibility, visit the women as soon as possible after determining mutual interest. There is no reason to spend hundreds of dollars communicating with a woman BEFORE you meet in person, That's just stupid.
* Plan at least TWO DATES, If a woman is worth traveling thousands of km to meet, she's worth meeting at least twice.
* Once you have met the woman in person, exchange information and get OFF AD. AD is a great tool for FINDING the woman. Not a great tool for building a relationship. It's just way too expensive.

Thumbnail of user jons79
1 review
10 helpful votes
January 23rd, 2015

I didn't reach my goal up there.
But if it didn't work for me... it doesn't mean it doesn't work at all!
So wish luck for others.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dixonl
1 review
0 helpful votes
December 18th, 2016

Not badly, some girls are real and some are fake, it means what girls you had met and talk to. Hoping you can find the real one.

Thumbnail of user trumant7
1 review
60 helpful votes
July 2nd, 2014

This site is too expensive. There is many cheaper dating sites out there. But from what I've heard the girls are really high end so maybe it's worth the money if you have it.

Thumbnail of user peterm115
1 review
12 helpful votes
December 1st, 2014

I am in the middle of my second trip to the Ukraine. I have used the anastasia site for three years and spent a lot of money. I am happy to share my experience with you if you are concerned. There are some scammers on the site and some real women. If you would like to contact me for advice, feel free. I can help you save a lot of money based on what I have learned so far. Email me at *******@gmail.com

Thumbnail of user jonathanw36
1 review
25 helpful votes
November 27th, 2014

As long as guys like you think with your genitals and spend cash on sites like these, I don't see any reason why they shouldn't strip you off! Being naive will get you nowhere in real life dating and unsuprisingly nowhere in online dating, so use your brain next time rather than your penis. I use the site solely to explore gorgeous women (even though ps'ed but still.) and admire some free pics of these beauties and nothing more. I will not spend a single cent on the site.

Tip for consumers:
If you truly believe your money can buy you a real marriage, then this site is definitely for you!

Thumbnail of user peters228
2 reviews
3 helpful votes
April 8th, 2016

I really like Anastasia, I met a wonderful girl

2 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

AnastasiaDate continually strives to develop innovative communication technologies that inspire global connections and facilitate modern love in the modern world.

Business History

AnastasiaDate was one of the first companies to develop a platform designed to connect people from around the world and it remains at the forefront of its field, continually developing improved communication technologies that allow people to discover and enjoy the possibilities of an exciting, globally-interconnected future. The site now has over 20 million members, more than 80 million visitors annually and 1.5 million+ messages exchanged daily.

Company Representative

Thumbnail of user alexc124
Alex C.
Typically responds within 2 days

How do I know I can trust these reviews about AnastasiaDate?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about AnastasiaDate?