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EAMSI has a rating of 2.78 stars from 9 reviews, indicating that most customers are generally dissatisfied with their purchases. EAMSI ranks 426th among Furniture sites.
Super happy with our order of Barcelona chairs. We contacted them in advance as we wanted to be sure the quality would be decent. They had to send us the samples a second time as the first batch never arrived. Delivery was faster than expected but still took around 8 weeks, but they allow you to make the chairs in any of their fabrics or materials so I think this is why it takes longer. Very happy with the quality, and the weight of the frames are quite heavy
Ordered a chair in December 2020. Still no sign of it and no response to calls or emails. It's a detailed and well designed website; clearly they've taken the time to make it look really convincing. The 50% deposit another smart tactic to have you think they are committed to delivering on the deal. However, it's simply a SCAM and at the price point that they are at, I guess worthy of their investment on the front end to draw you in. BE WARNED!
Ordered a chair in December 2020. Still no sign of it and no response to calls or emails. It's a detailed and well designed website; clearly they've taken the time to make it look really convincing. The 50% deposit another smart tactic to have you think they are committed to delivering on the deal. However, it's simply a SCAM and at the price point that they are at, I guess worthy of their investment on the front end to draw you in. BE WARNED!
Tip for consumers:
DON’T BE FOOLED
I ordered March 18(Order #*******) two replacement armrest for an Eames Office Chair. The company cha
Tip for consumers:
This company either doesn't exist and is a fraud, or they have an incredibly bad customer service and the delivery time takes ages.
I wouldn't have a problem waiting a few months for the parts - if I would know they will come for sure.
Products used:
Spare parts Eams chair
I ordered twelve office chairs and many more articles. Altogether I bought items exceeding net worth 11.000. I am especially disappointed of the service provided by EAMSI.
EAMSI delivered one broken chair. Another ordered and paid article (Steel Modular Furniture net worth 900) was not delivered at all. Furthermore, they delivered a wrong article. I did not get any PDF of the assembly instructions.
I paid an extra fee for special delivery to the 5th floor. The delivery could not be managed and I did not get any extra fee back.
The International Sales Manager was confronted for more than ten times. I always got a confirmation about a refund, but I never got any compensation. In fact, that´s a fraud, whereas after the payment no more service was provided.
There was literally no cooperation by EAMSI after the money arrived at their bank.
In total I am extremely angry and frustrated about my order. I am obliged to take legal action.
I bought a lamp and it was faulty at the time of assembling it. They picked it up and it's been over 2 months that I have been waiting for a refund. Now they change the contact person and say that they have sent the money, but they cannot provide the proof of transfer. Stay away!
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EAMSI? A Modern World? We are the factory that delivers worldwide, our Eames office chair are available in a range of colours & materials, highest quality, use EXPRESS delivery option guaranteeing worldwide delivery from 16 days, Swan Chair, Eames re...
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