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AmiAmi has a rating of 2.23 stars from 22 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AmiAmi most frequently mention customer service problems. AmiAmi ranks 77th among Anime sites.
I love ordering at AmiAmi! Everything always arrives super fast and in very good quality, even though shipping can be sometimes high but that's okay, since I am able to get some stuff I can't find on other websites anymore. Looking forward to order there again alot.
I pre-ordered an item in 2020 and paid for it in full with shipping. But because of Covid they claim they could not ship. They told me they will store the item in their warehouse. I didn't mind the wait as long the item is secured. You would think that. But low and behold after a year they just cancelled cancelled my order without even consulting with me. I found out after the email of refund through Paypal. Price of the item has doubled since then of course so it make sense for them to not honor the pre-order anymore. They claim that there is no shipping to Canada. I reordered the item again at Luna Park Toys in Japan paying double the price now. And I got my item in less than 2 weeks. I sent AmiAmi an email regarding that and they say each company is different handling shipping. DHL was used to deliver my package. So they are clearly lying to their teeth about shipping issue and just want to profit from the new value of the item. Very bad customer service. I would not recommend this company at all. I cancelled all my other existing pre-orders and will take my business somewhere else. Dominic RIchmond, BC, Canada
I love ordering at AmiAmi! Everything always arrives super fast and in very good quality, even though shipping can be sometimes high but that's okay, since I am able to get some stuff I can't find on other websites anymore. Looking forward to order there again alot.
I've never purchased from AmiAmi before and was quite nervous since I didn't know how their preorder system works. It was very easy to check out and their customer service responded quickly to my question about how long I have to pay an invoice (1 week from it being sent out). It was shipped a couple days after I paid the invoice and 4 days later today it came in! Everything was packaged perfectly and my products were brand new and beautiful. I will be using AmiAmi in the future. Thank you so much!
(Items purchased: 2 big acrylic stands + 6 blind bags)
Tip for consumers:
Order fast! Some goods sell out and can't be bought later.
Products used:
2 big acrylic stands, 1 blind bag prize. I did not get all the characters I wanted so I will be trading/selling them later!
I have bought from here a lot, and I have never had any complaints. They mainly sell anime figures, but also sell goods and clothing. I mostly buy used figures from their store at a (surprisingly) low price. Their harsh grading system on second-hand figures/goods is great, one dent on the box? Down to a B.
I don't think I've ever dealt with a Japanese seller better than Amiami. They are prompt and their shipping is extremely speedy. I even ordered a back-ordered item and it came into stock almost immediately. I thank the wonderful people who work hard to make my product is to me so quickly.
I love AmiAmi! They always have discounts and almost eveything is there! I pre-ordered lotsa stuff from them and one of the things I love about AmiAmi is you have the item reserved but you don't have to pay right away. You'll only pay when the item is with them and the shipping costs are determined already. Not only that but they give grace period of one week before your payment due date. One time, I had to ask them if they could extend a few more days for me to settle my payment and they obliged. Such fantastic customer service! Shipping is totally wonderful!
I love AmiAmi and they're my go-to shop for every Yuri On Ice and Haikyuu releases :D
Fast Shipping and tracking, quick response to emails.
I am buying from them by two years and I have not had any complaints, are a serious company.
The best is the section of pre-owned items and seasonal gift cards.
Tip for consumers:
All products shipped in sturdy shipping boxes, so sometimes too big and heavy that increases the cost of shipping.
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http://www.amiami.com/ Welcome to the official English Facebook page of AmiAmi, the largest figure/hobby shop in Japan. This page will be used to share updates about new pre-orders and releases on the AmiAmi homepage. We unfortunately cannot resp...
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