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AmForward has a rating of 4.42 stars from 19 reviews, indicating that most customers are generally satisfied with their purchases. AmForward ranks 28th among Mail Forwarding sites.
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Great service! These guys are professional, responsive and accommodating. Together with a very reasonable pricing, its a no brainer: would certainly recommend! Zoran
Very poor service, they lost my package, my waybill number usps: **************** 68912 tracking inquiry has been sent, they have received it, but they do not admit that I received Arrived my package, it cost me 165 dollars, please look at their service, I contacted them many times to solve the problem, but Amforward said that I used their address for fraudulent transactions and terminated my account. I am very angry. I provided them with sufficient evidence, but they still insisted on the wrong decision. They just don't want to solve my lack of packages. And use its forwarding service with caution. Customers, please see their absurd reply Amforward charged my monthly subscription service fee of 9.9$, and they restricted my account so that I could not use anything. They are a scam company, please don't use it. Amforward stole my package worth 165$ and they don't admit it., Saying they did not receive
Very poor service, they lost my package, my waybill number usps: **************** ******* tracking inquiry has been sent, they have received it, but they do not admit that I received Arrived my package, it cost me 165 dollars, please look at their service, I contacted them many times to solve the problem, but Amforward said that I used their address for fraudulent transactions and terminated my account. I am very angry. I provided them with sufficient evidence, but they still insisted on the wrong decision. They just don't want to solve my lack of packages. And use its forwarding service with caution.
Customers, please see their absurd reply
Amforward charged my monthly subscription service fee of 9.9$, and they restricted my account so that I could not use anything. They are a scam company, please don't use it. Amforward stole my package worth 165$ and they don't admit it., Saying they did not receive
It was big mistake to start work with Amforward Company:
1. Prices. Very expensive in comparison with Polarexpress or Shipmatica or Reship.
2. Scammers. Currently trying to steal my purchases. They just put on hold my account without any explanations.
3. I'm trying to contact with AmForward during 3 days, but they don't answer me. They use Ignore as the way to solve all problems and steal purchases.
Highly not recommended especially for Russians!
Dear Kenny, may be you will reply me here?
Iliya Yarovoy
This negative review was left as a revenge by disgruntled customer whose account has been temporarily suspended while being investigated for possible fraudulent misuse of AmForward.com services. There has been no theft of purchases.
Gain trust and grow your business with customer reviews.
We specialize in international and domestic package and mail forwarding services for consumers and businesses around the world who need a US-based shipping address.
The company operates in Oregon to extend the complete benefit of sales-tax-free shopping provided by an Oregon based US address to online shoppers around the world.
AmForward.com services are built around the following concept:
We provide a free, or subscription based personal USA address to international online shoppers and US citizens in a sales-tax-free US state.
Shoppers use this US address as their shipping address for shopping in USA based online stores and auctions, or as a mailbox for their US mail or magazines.
Based on customer's directions, we re-ship individual packages or consolidate multiple small packages to a single package, saving on shipping costs, and forward shipments to almost any address in the world the customer chooses.
Customers use our services for a wide range of reasons:
International shoppers use our services to shop at US online retailers and auctions that do not ship to international addresses, or to save on international shipping cost by consolidating multiple domestic US shipments into a single international shipment.
Expatriates living abroad and US citizens traveling around the country or the world use our services to receive packages ordered in US online stores, as well as to receive their personal mail.
AmForward.com has been providing shipping and forwarding services to thousands of satisfied customers since January 2012.
AmForward.com warehouse is located in sales-tax-free Portland, Oregon. The location in no-sales-tax Oregon is not accidental. The company operates in Oregon to extend the complete benefit of sales-tax-free shopping provided by an Oregon based US address to online shoppers around the world.
The reviewer/complainer is on a mission to smear our company's reputation.
Here is what happened:
On 09-24-2020 we discovered that the user has filed a dispute through his credit card company for a shipment that was actually delivered. This is called chargeback fraud. Any such activity is a violation of our terms and conditions. For that reason, we made a decision not to renew his subscription and close his account at the end of his subscription term on 10-12-2020.
After we notified him of our intentions to close the account, he mounted his smear campaign to harm our company's reputation on several reputation review platforms using an unrelated case of a package misdelivered by USPS that we have never received and that occurred months prior to this case.
We tried to negotiate with him and offered to extend his subscription for mail receiving for additional 3 monthly periods to allow him additional time to change his mailing address in exchange for an agreement to stop his smear campaign.
After we did not agree to his demand to continue our services past the additional three monthly terms he requested to close the account immediately on 09-30-2020. We shipped out his mail and refunded the unused portion of his subscription before closing the account as he requested.
Despite all his complaints and bad reviews he placed on multiple review platforms, he tried to sign up for a new account with us on 10-04-2020 providing his first name and last name in reverse order to avoid detection.
On 10-09-2020 he sent us the following message: "If you can correct the wrong decision and restore my account permanently, I can delete the comment".
This is a clear indication of his true intent to blackmail our company to yield to his demands by spreading bad reviews and false reports to consumer advocate organizations.