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Overview

Americasbesteyewear has a rating of 1.5 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases.

How would you rate Americasbesteyewear?
Top Critical Review

“Worst service ever! Stay away!”

Roger K.
5/26/21

I was duped by the low advertised price, I found it so great, that I got my sister to get hers there too. Long story short, neither one of us is able to use them now. In her case the store claims to have remade the glasses twice, in my case, they claim that they remade the prescription four times and that the prescription was correct. This is not my first pair of glasses, but, it is the worst pair of prescription eye glasses I have ever had, and my sister tells me that she too is wearing her old glasses, because, the one from Americas Best do not work. Basically I cannot see, and from reading the many other reviews it seems to be a big problem with America's Best. I ended up paying close to $487.00 for the frames ( nothing special there), and at the end of the day I just got plain tired of going back to their location here at Westlake Square here in Houston North area. So tired that I am actually wearing my old glasses from another eyeglass company here in Humble, Texas. Although $487.00 dollars WASTED doing business with these incompetents is not a whole lot of money, ( IF the glasses had been made correctly). I realize that not once have I got out the door anywhere when getting new prescription glasses, but, it was never even close to the $487.00 paid to Americas Best, and those eyeglasses I could see with. My glasses from these jokers at Americas Best give me headaches, tired eyes, poor vision, and headaches when I wear them. Right now I am wearing my older pair that was to be replaced with the ones they made for me, I can see ten times better with my old ones! No one is perfect, machinery could be out of calibration, etc. Many things can affect the quality of an end product, I got that, however these folks had FOUR chances to get it right. My advice, stay away from these incompetents.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user redb9
18 reviews
51 helpful votes
August 20th, 2016

I recently scheduled a appointment at the happy valley location my appointment was for 12:30 and i got to the mall at 12:25 but took 5 minutes to find parking. Unfortunately i had a problem as i went to get out of my truck. The window came off track and it had to be fixed. Well record time i fixed it and in i went. I approached the desk and told them i had appointment. At 12:30 first thing she says is sorry your more than ten minutes late i explained to her my situation but she just could care less. Telling me nothing she could do about it. Ok so i accepted that but as i pulled my phone out to check my schedule my clock was changing from 12:39-1240 wich meant i wasnt actually over the ten minute limit i guess they have there. I was actually only about 8 minutes late because i had spent a minute talking to her about this situation. The place wasnt busy and when ive bern there before i always end up waiting on them to get seen. So they dont have to be on time but if you are god help you. That just isnt any kind of way to treat a customer, i wasnt actually over the ten minute mark but got refused anyway, that was just completely heartless and uncaring on rhier part besides the fact i wasnt really beyond that ten minute window so to americas best i say never again will i call you or reccomend you to anyone else. Ive bern coming there for years buying thier cheap mostly crappy products because its all i could afford... well my advice save your money and go someplace a little better. Its worth the extra cost and i think most places wouldnt play the game of 30 seconds makes all the difference between getting service or getting turned away

Thumbnail of user rogerk146
2 reviews
0 helpful votes
May 26th, 2021

I was duped by the low advertised price, I found it so great, that I got my sister to get hers there too.
Long story short, neither one of us is able to use them now. In her case the store claims to have remade the glasses twice, in my case, they claim that they remade the prescription four times and that the prescription was correct.
This is not my first pair of glasses, but, it is the worst pair of prescription eye glasses I have ever had, and my sister tells me that she too is wearing her old glasses, because, the one from Americas Best do not work. Basically I cannot see, and from reading the many other reviews it seems to be a big problem with America's Best.
I ended up paying close to $487.00 for the frames ( nothing special there), and at the end of the day I just got plain tired of going back to their location here at Westlake Square here in Houston North area. So tired that I am actually wearing my old glasses from another eyeglass company here in Humble, Texas.
Although $487.00 dollars WASTED doing business with these incompetents is not a whole lot of money, ( IF the glasses had been made correctly). I realize that not once have I got out the door anywhere when getting new prescription glasses, but, it was never even close to the $487.00 paid to Americas Best, and those eyeglasses I could see with. My glasses from these jokers at Americas Best give me headaches, tired eyes, poor vision, and headaches when I wear them.
Right now I am wearing my older pair that was to be replaced with the ones they made for me, I can see ten times better with my old ones!
No one is perfect, machinery could be out of calibration, etc. Many things can affect the quality of an end product, I got that, however these folks had FOUR chances to get it right. My advice, stay away from these incompetents.

Tip for consumers:
Please, use common sense, read others' reviews. This people, perhaps the people at the particular store I went to need to be in another line of work, then again, I read the almost identical things happening to others who live in other cities and states. Bottom line, do not waste your money, your time, your patience on this company.

Products used:
Eyeglasses, but unusable

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