- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your Business
American Girl has a rating of 1.69 stars from 49 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about American Girl most frequently mention customer service problems. American Girl ranks 71st among Games sites.
No positive highlights yet
I am proud of this company for showing support for all girls in this country and not just the self righteous families who want to spread hate and lies. It is a shame that so called Christians show very much the opposite of what their teachings say. I for one am proud of this company for showing love and acceptance of ALL GIRLS. Thank you for including a mention of gender identity in your new book.
They make promises to get you to buy the dolls, but can't and will not deliver on them. Order my daughter a doll for her birthday and customer service told me to order it 3 weeks in advance which I did. 3 weeks later, and hey can't even tell me when they are going to ship the doll and states it will be around 10 days after it ships, before I receive it. Doll will not be here in time for daughter's birthday, and I will never do business with this company again, even though I have 2 younger daughters.
I continue to be disappointed that AD continues to ignore the market of little Asian American girls. The one doll who perhaps looks biracial/part Asian is a smaller Wellie, Emerson. For 4 years I've been looking for a full sized AG doll who looks like my granddaughter. Yet the only diversity AG shows are African American and Arabian (Jasmine). American Girl Dolls, get with the program and use some diversity that resembles our American culture!
I had a delivery problem whenever I bought something from here. It usually arrives later then they state but still I think that’s fine as long as I get them cheaper and not damaged.
Gain trust and grow your business with customer reviews.
Official site for American Girl dolls, clothes for dolls and girls, doll furniture, books, stores, gifts for girls, and online games for girls.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
