• American Filter Company

American Filter Company

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Overview

American Filter Company has a rating of 3.75 stars from 16 reviews, indicating that most customers are generally satisfied with their purchases. American Filter Company ranks 76th among Water Filter sites.

How would you rate American Filter Company?
Top Positive Review

“All Good!”

Amy W.
11/21/17

Everything was excellent! Items received as ordered. Fits. Works. No problems. Ordered several for my convenience to avoid frequent re-orders. Yay!

Top Critical Review

“The American Filter is not compatible with Body Glove Head”

David N.
3/28/23

This filter is advertised as compatible with Body Glove (BG6000FF). Unfortunately, it ruined the BG head unit. When I attempted to replace the American filter with a BG filter, I could not screw it in. Nada. It reformed the plastic internal mechanism. I called BG who confirmed that when an American Filter is screwed into a BG head unit - it causes permanent damage to the head unit. I had to order a new BG head which cost me $53.11. I notified American Filter who denied responsibility.

Reviews (16)

Rating

Timeframe

Other

Thumbnail of user amyw203
2 reviews
1 helpful vote
November 21st, 2017

Everything was excellent! Items received as ordered. Fits. Works. No problems. Ordered several for my convenience to avoid frequent re-orders. Yay!

Thumbnail of user stacia25
1 review
0 helpful votes
November 21st, 2017

I had a glitch with my first filter, and the customer service rep gave soem great suggestions. They followed up with me and as it turned out, the filter was faulty- they sent me a replacement at no cost. This filter worked perfectly! THANK YOU SO MUCH!

Thumbnail of user davidn2373
1 review
1 helpful vote
March 28th, 2023
Verified purchase

This filter is advertised as compatible with Body Glove (BG6000FF). Unfortunately, it ruined the BG head unit. When I attempted to replace the American filter with a BG filter, I could not screw it in. Nada. It reformed the plastic internal mechanism. I called BG who confirmed that when an American Filter is screwed into a BG head unit - it causes permanent damage to the head unit. I had to order a new BG head which cost me $53.11. I notified American Filter who denied responsibility.

Thumbnail of user annetted38
1 review
0 helpful votes
November 13th, 2017

This filter seems to be working just great, I only installed in about 1 week ago. The price was good, compared to name brand.

Thumbnail of user victorc91
1 review
1 helpful vote
November 18th, 2017

Yes, my order was received. It was receive in a timely manner and well packaged. I would definitely use your online services to order again. Additionally, I believe the filters were well priced.

Thumbnail of user micahn8
1 review
0 helpful votes
November 12th, 2017

Filter works great. Cost half as much as the brand name filters! The water coming out of the filter is excellent in taste and the instructions that come with the filter are clear enough to perform the filter replacement.

Thumbnail of user timothys85
1 review
0 helpful votes
November 18th, 2017

Awesome customer service and fast shipping, there was a problem on my part with the shipping address, as soon as I contacted them they resent my order, overall it was a good experience, and I will order from them again.

Thumbnail of user jays484
1 review
0 helpful votes
November 21st, 2017

I had called American Filter Company to ask them which filter I needed. They were very
Helpful. I had ordered it from them and received it, when they said I would. I would
Never order these filters from any other company.

Thumbnail of user judithw47
1 review
1 helpful vote
December 29th, 2017

Need a refundrecieved 2 filters tried numerous suggestions from staff but not working tried tightening and soaking overnite

Thumbnail of user darrellf19
1 review
0 helpful votes
December 24th, 2017

I was relieved to find you carried my filter as I could not find it in any store. And I was especially pleased when I received the filters so quickly!

Thumbnail of user kevint121
1 review
0 helpful votes
November 18th, 2017

The only way I could get filter to fit was to remove the center of filter. So now all I have is a hollowed out filter no beads.

Thumbnail of user dianem154
1 review
0 helpful votes
November 13th, 2017

Just what I needed. Great price when it has to be changed every 3-4 mo. For my coffee maker. Will buy again

Thumbnail of user janetc125
1 review
0 helpful votes
November 18th, 2017

This is the 2nd filter we ordered from American Filter Co and this "generic bodyglove filter" works as well as the brand name filter. We intend to buy it again too.

Thumbnail of user edwardf49
1 review
1 helpful vote
November 20th, 2017

The R/O filter from them did not work, the new GE filter I purchased worked fine. No response from them so far.

Thumbnail of user philp233
3 reviews
0 helpful votes
January 15th, 2023

This company can't be trusted placed an order 3 weeks ago and never received any Communications how to contact PayPal and disputed beware bad business practices

Tip for consumers:
beware bad business practices

Products used:
never received the product don't know

Thumbnail of user johnf772
1 review
5 helpful votes
October 28th, 2018

American Filter has had my money for 6 months and refuses to refund or ship the items. Nearly $300 and they won't even talk to me! As of this update, 9/2/19, it's been 19 months and I have reached out to the president of the company within the last month, and STILL they will not so much as return a call to me! There is NO GOOD REASON for this. RUN away from this scam of a company!

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About the business

American Filter Company: Compatible Food Service Water Filtration Replacement Filters -: Body Glove Compatible Filters Bunn Compatible Filters Cuno 3M Compatible Filters Hoshizaki Compatible Filters AFC Brand Filters / Compatible with Everpure? Wate...

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