• Americaneagle.com

Americaneagle.com

Overview

Americaneagle.com has a rating of 3.83 stars from 29 reviews, indicating that most customers are generally satisfied with their purchases. Americaneagle.com ranks 287th among Website Development sites.

  • Service
    14
  • Value
    13
  • Shipping
    2
  • Returns
    2
  • Quality
    11

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
3
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How would you rate Americaneagle.com?
Top Positive Review

“Great People, Great Service, Great Results”

David G.
2/12/21

After a year long search for a new eCommerce partner, we choose Americaneagle.com. That was more than 5 years ago and we are as excited today as we were then to have them as our commerce partner. The Americaneagle.com team is always responsive and great to work with. It's pretty simple, we would not have the site and success online that we have without them. To me... they were the best decision we could have made!

Top Critical Review

“Constant problems, delays, and frustration”

K B.
8/7/20

My company decided to start working with AE before I became involved, mainly, I believe, for the price. I wish they had chosen another company! Initial development took months longer than the estimate provided. Any time estimate they provide for any project is meaningless. Any hour estimate is basically meaningless too. We have to babysit them so tasks aren't forgotten, manage how many tasks we give so they're not overwhelmed, double and triple check any changes they make so they don't mess up other parts of our website, etc. They break things with the changes they make, or implement fixes that only work on half of the pages it should. We have to review all their work to make sure it actually works as specified, and are constantly finding new issues. Their CMS iDev is frustrating as well - the "help" icons literally do the opposite of help - it brings you to a new page and deletes all progress on what you were working on. If you're working in the content editor, it doesn't tell you that you've been logged out until you hit save - then it logs you out and all progress is lost. I have to warn all new employees what not to do, to save them frustration. There's no way to unpublish pages - only lock (password protect) or delete. Saving as a draft only works before the page is published - but it doesn't tell you that! If you try to save changes as a draft on a published page, it just exits the page editor without saving anything - you don't know there's no draft until you go to look for it again. In short, unless you enjoying constant delays, frustration, and never-ending problems, don't hire AE.

Reviews (29)

Rating

Timeframe

Other

Thumbnail of user laneb36
1 review
0 helpful votes
March 9th, 2021

The team at Americaneagle.com who is responsible for maintaining my company's website, helping us with SEO and any issues that arise, are great. They're very communicative, helpful, and accommodating. They're a pleasure to work with.

We had to work with the project team recently to redo the layout and graphics on our site, and it was often a frustrating experience. Communication wasn't great, and I didn't feel like the team put a lot of effort into what they were doing. I hope they make some much needed improvements to that team soon, because the people who work with our account deserve 5 stars.

Thumbnail of user stevenj23
1 review
3 helpful votes
June 18th, 2013

While I was hesitant going to a company that has produced a lot of big name brand sites I have no complaints. The site was up and running very quickly, the design was extremely impressive, and they even worked with me on getting a mobile version for the site as well.

While a bit pricey, overall I am very satisfied.

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From the business

Americaneagle.com is a full-service, global digital agency based in Des Plaines, Illinois that provides best-in-class web design, development, hosting, post-launch support, and digital marketing services. Currently, Americaneagle.com employs 700+ professionals in offices around the world including Chicago, Cleveland, Dallas, London, Los Angeles, New York, Nashville, Washington DC, Switzerland, and Bulgaria. Some of their 2,000+ clients include FASTSIGNS, Soletrader, Stuart Weitzman, WeatherTech, and the American Management Association. For additional information, visit www.americaneagle.com.

Business History

We have not always been a global leader in web development and digital solutions. This family-owned and operated business has been tech-driven since 1978. Once focused on Apple 2 software development and office network implementations, we built our first website in 1995.

Today, Americaneagle.com is a full-service digital agency that has been dedicated to providing best-in-class web design, development, hosting, post-launch support, and digital marketing services for over 25 years. With a global team comprised of 700+ skilled professionals and subject matter experts, Americaneagle.com focuses on achieving measurable results and exceeding goals for all of our clients. Thanks to our flexibility and expertise in a wide range of online services, we have the capabilities to advance any business at any size, from start-ups to Fortune 500 companies, professional sports teams, government organizations, small online storefronts, large multi-channel retailers, and more.

Company Representative

Thumbnail of user anniee3
Bethany H.
Typically responds within 2 days

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