• Amazon France

Amazon France

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Overview

Amazon France has a rating of 1.96 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Amazon France most frequently mention customer service problems. Amazon France ranks 607th among Marketplace sites.

  • Service
    6
  • Value
    5
  • Shipping
    5
  • Returns
    5
  • Quality
    5
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
See all photos
How would you rate Amazon France?
Top Positive Review

“Shipping almost too fast with Premium”

Al E.
8/31/16

Excellent site - and if you place enough orders to make it worthwhile subscribing to Premium (about 40 Euro a year, with other benefits including Kindle book rental), next day delivery for no extra charge. Almost embarrassing when the UPS guy arrives with next-day service on an urgent package - containing an item costing less than 10 Euro.

Top Critical Review

“Absolutely appalling”

john l.
10/15/23

Item not delivered, refund offered by Amazon.fr. Still not received it 40 days later, I've spent over 6 hours on their webchat, phoned customer services, contacted them through their Facebook page, all I get is apology after apology but I still haven't received my refund. They are a total disgrace.

Reviews (26)

Rating

Timeframe

Other

Thumbnail of user ale7034
10 reviews
27 helpful votes
August 31st, 2016

Excellent site - and if you place enough orders to make it worthwhile subscribing to Premium (about 40 Euro a year, with other benefits including Kindle book rental), next day delivery for no extra charge.
Almost embarrassing when the UPS guy arrives with next-day service on an urgent package - containing an item costing less than 10 Euro.

Tip for consumers:
Look out for multiple listing of the same product (presumably from different Marketplace sellers) sometimes at varying prices

Service
Value
Shipping
Returns
Quality
Thumbnail of user gabriela178
2 reviews
18 helpful votes
November 7th, 2017

Excellent store. I'm a Premium member and I was never disappointed.
When I met a problem, their staff solved it very fast.

Thumbnail of user stephaniea179
1 review
0 helpful votes
May 23rd, 2019

I like this site because of the choice of products offeral.

I used to buy a lot of things in this site.

Thumbnail of user deborahj4
3 reviews
25 helpful votes
November 22nd, 2013

Excellent site. Rapid delivery.

1 rating was submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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About the business

Achat et vente en ligne parmi des millions de produits en stock. Livraison gratuite? Partir de 25?. Vos articles? Petits prix: culture, high-tech, mode, jouets, sport, maison et bien plus!

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