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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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Amazon goes above and beyond for customer service. I love everything about them! I am an amazon prime member, so I get free 2 day shipping. If you need to return something, they pay for the return shipping as well. I also bought my phone and plan with Verizon with them. Very pleasant experience ALWAYS!
I think Amazon is a great site. They are constantly offering new features and making it easier to navigate. My only concern is the difficulty to find certain pages, like the page with my rewards balances.
I love this site! It has always made shopping online so much easier. Instead of spending countless hours searching through different sites for the lowest price on items; I type in what i'm looking for and get hundreds of different distributors within seconds. Very thankful for their services and will continue to support!
I love Amazon.com. I do more shopping through Amazon than any other website and actually, I buy more from Amazon than most brick and mortar stores.
They have an amazing selection of things to buy. My favorite categories are movies and books. I tend to go for classics and more obscure titles when it comes to movies. If it's out there and available for purchase, Amazon has the movie. I've been able to find some amazing classic titles on Amazon that I couldn't find anywhere else.
Overall, I think it's an amazing website and I shop there often for just about anything I need.
From the times that I have ordered from Amazon, they generally always ship the items quickly. Of course the prices are great too, the downside being that they are driving away business from local outfits.
Have used Amazon's site to order products for number of years. Happy to say it has been a pleasant experience. Wish they will honor other websites pricing, this will allow me to give them the additional star.
Overall a great site. Lots of reviews to compare items. Shipping is very fast in most all cases (has been in my case.) There are plenty of options with magazine subscriptions. Many items include free shipping. I use it a lot.
I just love the the Kindle reader!:-) It's good but I get better deals on eBay most of the time.
I probably order almost ALL my gifts from Amazon.com and am an Amazon Prime member. Having the Prime account saves me SO much in shipping expenses, it is well worth the $80 I spend a year, not to mention the other benefits available to me. I have only had a handul of times I've needed to return items I've purchased on Amazon.com and each and every time the transaction was completely effortless. All vendors I've dealt with have accepted the returns with no problems, and refunded my money with no issues. I would certainly (and have) recommend Amazon.com to anyone. I love it!
Amazon is reasonable and reliable. I prefer it over other websites.
I fell in love with Amazon.com about a year ago. I'm a member of Amazon Prime and I watch lots of free movies and documentaries. Also, love the free 2-day shipping. No real problems, but the selection could be better. Also, they should have previews available even when the video is available for free - I want to know what it is before spending my time watching it. I usually switch to another browser and copy/paste the URL to watch the amazon preview.
Best site to go shopping, but make sure that when you buy of someones page they have a good review or you are going to probably get something useless, and also rate from the people you from so that others may use your information!
It is a user friendly website and has wide range of products. I use it mostly for purchasing my books.
Have used this website for years. Only rarely is there ever a problem of any kind, and they fix it if there is.
I love Amazon. I used to buy from them a lot. Mostly children's movies or things I couldn't find easily elsewhere. I loved getting those packages at my door. Lol I never had any bad experiences, and things often arrived at my door sooner than expected. I hope to get a Kindle Fire soon, and then I'll love Amazon all the more!
I ordered a pair of French Sole flats from them and everything worked great. Fast and free shipping too. I was especially pleased to find the shoes at a 50% discount - a better deal than 6pm.com even.
I have always had a great experience with amazon. Not only do they have the cheapest prices around for books, dvds, cds, etc., they send items the very next day, and for the most part, you receive them within that week. I ordered at least 50 different things from amazon, and I have not one complaint. I even took advantage of their 1 month free 2-day shipping (prime), and I received my items within 2 days. Always a satisfied customer when ordering through amazon.
Great everytime! Much better than eBay which has the worst customer service, Amazon has alway been great to buy from and to deal with!
I recommend Amazon.com to anyone shopping online. They are really great.
I've been using Amazon for over 10 years and it is always a wonderful experience. Their items are always nice and new, and is shipped quickly, especially with Amazon Prime. One time when a book had arrived damaged from shipment, their customer service was very helpful in assisting and provided a free shipping label to return the damaged one and had a brand new one sent to me right away. I will happily continue to use Amazon for many of my purchases!
Endless is an amazon company. They have free shipping. But make sure to do all the math because I have found on some shoes its cheaper to get them somewhere else and pay shipping! Still, great company and shipping is super fast
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members