Amazon

Offered a promo for downloading their app and signing in for the first time with it. Did just that and I got a notification stating that my promo was denied. Contacted customer support and was informed of certain other "criteria" that was never initially stated. Went up to an alleged supervisor and he didn't solve the issue. Asked to speak to his boss and was denied. Have screenshot proof of the entire thing.

Items bought, cannot return to china, will not refund, no help. Out of pocket with trash. It's time this company no longer existed.

I received a package today from Amazon that was atrocious. Why would a driver leave such a package on my doorstep. You want to know why because he didn't give a damn and calling Amazon to report him is like pulling teeth you have all these international customer service people who can care less of what you are complaining about. I'm going to think long and hard before ordering from them. Had to be a crack head

Out of 6 4k uhd blu rays I bought 5 where used and re shrink wrapped, and purchased directly from Amazon.i tried to leave a review about this on amazons website and they repeatedly got taken down!

They are literally re shrink wrapping returned movies and selling them as new! If I was a lawyer I'd start a class action lawsuit.

They hire morons. I tried to update my expiration date on my credit card it's an Amazon card the work flow say to click on expiration date select date and voila but it doesn't work. So I got on the phone with miss India who had no clue after trying everything I decided to delete the card and put in the new card and To my amazement it updates the card so they need to remove the workflow that doesn't work so customers are not confused it's apparently a bug. The other times I've called to complain on a problem like the damaged dog bed I got,you can't ever speak to some who doesn't read off a sheet of paper total idiots not sure I want to continue my relationship with this company it's going downhill like their stock.

Writing reviews of a product has to be perfect for this company or they will email you threats. Avoid this company at all costs. 1 star is entirely too many.

Wow - can't believe how terrible amazon.com has become. I ordered a product - the tracking number on the website said it was "delivered by amazon" but it was not. I spent well 2 hours on the chat and a phone call with them telling me the item had been forwarded to a "freight forwarder" and I was to contact them to find out where the package was. BUT crucially, they did not know which "freight forwarder". How am I supposed to follow up with a mystery company. Beyond ridiculous.

I bought a gift on amazon.com.au via VPN since I'm based elsewhere. They "detected suspicious activity" on my account and froze my account across all amazon platforms. Now I had to provide evidence that it was in fact me, who ordered (which I did) and promised to review within 1-3 days. It's been a week and my account is still frozen. And no one answers my multiply query emails either. I can't use the customer service, because, guess what, you have to log in to use it.

Made one large purchase of several items, Amazon breaks it down in multiple orders which is very confusing and done this way to add extra fees I believe, than one order gets cancelled for whatever reason and I'm stuck waiting on a refund, can't just resend item have to go through the whole process of reordering and repaying, I will never use this company again!

Amazon has been going downhill for a few years now but today it's absolutely ridiculous wit the constant separate deliveries, broken cheap products imported from China, 3rd party sellers who won't answer when there's a problem. The site is a complete joke these days and I'd love to see some other company take over Amazon's spot. A company who respects their customers and has good delivery.
I wanted to do an update to this review and let everybody know how Amazon is now dealing with packages that are not being delivered. Where I live, we have an extremely bad problem of Amazon, delivery, drivers, leaving our packages in the public lobby, or even outside of the apartment building where people would walk right up and steal it. Things that are chained down get stolen so of course a shiny Amazon package will to be stolen. This is still happening so much so that I have included special instructions not to leave packages in the lobby as they will be stolen. Despite leaving instructions and warnings for Amazon delivery drivers, most still leave it in the lobby where it gets stolen. I had this issue the other day and because the delivery driver messed up. I had to wait two days before I could even inquire about getting a refund or my package just re-sent back out. Amazon wouldn't call me about this, no, I had to call them. I am the customer after all, and I am chasing them around for mistakes that they have made on their end, but yet I am being punished as a customer because of their mistakes. I had to wait 48 hours before I could speak to anybody concerning a return and then after 48 hours I was able to either ask for a refund or have it resent back out, which is going to incur more waiting time and therefore being punished for Amazons mistakes. I was taken aback when I found out how many hoops I would have to jump through to get my product re-delivered or refunded. All because Amazon delivery leaves parcels in public lobby and parking lots where they get stolen. Like I said, in the beginning of this review, Amazon has gone downhill extremely quick and at this rate, I can't expect them to be doing very well in six months time. Hopefully changes will come about that will be the best regard for the shopper.

I have ordered multiple items from Amazon throughout the years from all over the country being delivered from all different parts of the world BUT New Orleans Louisiana is absolutely the most worst place to get any items delivered. The drivers are incompetent and will not read instructions plus will have an attitude when you ask them to do so. If you live in New Orleans, good luck on getting any items delivered. Whoever the regional manager is, should be replace by someone that can perform better leadership.

Extremely disappointed in Amazon ethics! The box arrives with obvious signs of being opened (picture) previously. Even of a portion of the box label had been removed. Once I opened it, original packaging was missing and it even included an instruction manual (picture) for a completely different cooker!

This was a primary ad, not an "other sellers" or "used" category ad. Nowhere in the ad did it say open box / used or anything else to indicate anything less than class A merchandise. Completely unethical and without integrity.

Worst online order company that I have ever dealt with!
I called over 100 times trying to get a refund for items not received, and they make so many excuses why cannot issue me a refund immediately and that I must wait til 25th.
That is what I get for paying expedited shipping for my items.

Beware, do not pay extra for shipping as Amazon Scammers will make you wait regardless. Makes no difference.
Amazons shipping is a scam!

I've lived at my current address over 4-1/2 years. Until 2-3 months ago delivery services were great UNTIL August 6th when the driver REFUSED to deliver my order due to a 4 pound dog barking at him! See pics. I've called 5 times to complain, get an apology and assurance this will NOT happen again and Amazon Logistics will NOT speak with me or address this issue. That driver needs to be reassigned to a more appropriate job. I've dropped Prime and am using Walmart. That dog ran up to the Walmart delivery guy last week wagging his tail and licking his shoes!

Amazon delivery driver left my package in the driveway. It contained beef jerky and was eaten by a local dog. The app said the package was handed to the resident. So I guess they lie also. Will not be ordering anything from Amazon as long as they hire people like this. Unbelievably poor customer service.

Absolutely terrible customer service. I will never be buying from Amazon again. They sent me the wrong size mattress and when I called customer service they said they couldn't send me the correct one that I ordered. They could only do a return but I have to get the mattress that has been sitting out back in the box so basically I'm out of money because they made a mistake. Absolutely terrible customer service.

I'm not sure anyone else notices but over the last few months I've noticed Amazon promise to deliver and then sends information later telling you delivery will not meet the original time and day. Starting to feel that they now just flat out mislead people so they order only to let them down once the order is in. Is this a new game they're playing?

So, I have been an Amazon prime member for a few months, I have ordered about 8 times from them in those months. However their drivers do not understand how to follow delivery instructions. Now I have had a package vandalized and they took half. I'm at my wit's end with Amazon and their over seas call centers. I will be canceling my prime membership. Their escalation process is the round file FYI. I ask that packages be left on a chair pushed into a table and they leave it by my front door.

Don't purchase from amazon.com they're just a bunch of thieves! They won't provide you a refund for a lost product for 6 weeks after the purchase date! No notification that you have to wait 6 weeks to be reimbursed when you place the order! Just a bunch of lying thieves! Save yourself some frustration and make your purchases anywhere else but amazon.com

This company and its customer service reps are incompetent, I guess that what happens when you contract to India. Can't understand anything. Orders not showing up. They push the shipping dates out by weeks in their own and you can't get a refund until that day passes.
Thieves is what they are. They will lie right to you just to shut you up instead of using common sense and customer service. I feel like I'm talking to my grandchild just learning English. I guess that's what happens when the ceo and owner is a thief. It trickles to the rest of the company. These two items never showed up nor will they. But yet I'm stuck with over 400 dollars floating in the air. BE WARE THESE IDIOTS WILL RIP YOU OFF!

Amazon has gotten to big & just can't take care of their customers. My package was left at the wrong door. This is even though I live in a secure complex with a locked Amazon Locker System, but Amazon leaves it at a strangers door with my name & address on it. They promised a refund, didn't happen & and to call again. I cancelled my Prime membership. It's a hassle, but, I will just order from the manufacturer.
Shame on you Amazon!

I've been a prime member since 2018 up till now. I recently cancelled do to how long it takes to get what we pay for. We pay for Prime, why does it take over 4-7 days (if it shows at all)to receive our packages. I will never understand. I'm so tired of hear " I'm sorry" from customer service with no better outcome on the next order. Mind you, the picture I posted with this was suppose to arrive on the 24th

Order ending in 3034. Supervisor Elle P has no sympathy at all. No apology for the mistake of the warehouse person given me a wrong item. I ordered a mechanical keyboard and got fabric softener. She is so far away from North America that she doesn't care. She considers her behaviour acceptable to customers as her agent Jasper was exactly the same unapologetic for any mishap. It's just that wrong items get sent all the time and the company doesn't care...