AM AutopartsReviews 176

I ordered rotors for my Infiniti G35. Got them and OK for the first month. Stared making all kinds of noises. I called and they have a 10 year warranty so they sent me new ones. They were worse than the first set. I called in. The woman named Emily got into the fact finding. She said maybe I was driving the car hard and too many miles. I said I drove the car about 500 miles a month. She said that was a "lot of miles". I asked if she was on crack. Too many miles at 500 miles a month. That is 16 miles a day. I asked if I could upgrade and pay the difference. She said no. Warranty was up. 10 years went by in 90 days. Steer clear of these crooks. They sell crap quality products and they lie.

I ordered 2 oxygen sensors based on information entered on the website for my vehicle. Neither one fit and they would not provide me with an address to return the parts that are worthless to me. They would only communicate via email which for me is extremely inconvenient. I see that I am not the only customer that has had this complaint. I would never order parts from them again. If they needed the VIN to get the correct part initially it should have been requested before the order was placed, not after the order was shipped.

Purchased Brake Rotors for a 2005 Dodge Ram 3500 4x4. They needed to be returned, however they would NOT SEND ME A RETURN LABEL. They would except the return and give me a refund, however they said I MUST PAY FOR THE SHIPPING BACK TO THEM. The Original cost for the brake rotors and brakes was $124.00. The cost for ME TO RETURN THEM WOULD HAVE BEEN $152.00. Brake rotors AND PADS are HEAVY. So now I am stuck with these items I cannot use... DO NOT USE THIS COMPANY. RUN THE OTHER WAY. FIND SOMEONE ELSE. THERE IS NO PHONE NUMBER ON THEIR WEBSITE.
The boxes have a return address of: ******* Green Rd. Olathe, KS, *******. There is a phone # on the box: *******610...

I ordered a new fuel pump for a 2007 Dodge ram for like 80 bucks from AM. They sent it, seemed in good condition. Fuel sending unit not working. Replaced it with an RMA and got a new pump. Put in the second one. Get a P0463 code and sending unit not working. This is a chinese pos pump and isn't properly manufactured. So then I finally sucked it up and went OEM. OEM pump worked perfectly and not AM won't take my other pumps back for refund. Screw that. They sell junk but there isn't anything I can do about it. I agreed to the terms when I purchased. Buyer beware. They will screw you with crappy parts. Worst company ever.

Worse company ever ordered a part sent the wrong part."their error" ship it back expecting to get my skipping cost back... wrong i get a email back cause they have no customer service number. Great business practice might I add. Email says your responsible for the shipping cause u ordered the wrong part... lol bull$#*!. These supposed parts experts are as dumb as a skinny blonde that drank a bottle of jack... don't waste your time, patients or money.

Under no circumstances should you order anything from this place. I have purchased many items online in my life and this is BY FAR the worst experience I have ever had. I attempted to purchase a Rear Left Window Regulator for my 2008 Audi A3, they shipped me one for the right side of the car. It clearly stated on the part I purchased a left rear driver side window regulator, buy after disassembling the entire door to install it, I find they shipped the wrong side. I go to ask for a replacement and they write back saying they don't accept exchanges and don't carry the 2003 Audi WIndow Regulator. What?!?! I'm not exchanging anything, I am just trying to get the proper part send to me. Also, I didn't order a 2003, I ordered a 2008. Incompetent! BAD! DO NOT USE THIS COMPANY!

I ordered a part that was listed on Ebay as new. It came full of old dust and oil stains. I paid a mechanic and an auto electrician to install it and it didn't work. They refuse to send me a paid return sticker and have offered me a replacement. I don't have ay more time to waste with the back and forth, so I purchased a part from a reputable company that I could speck to over the phone.

Bought pair brand new control arms for my 2006 volvo xc90, in two months it ruined two sets of brand new front tires(back tires are still like new). The arm is good but the bushing is so bad, it moves too much so the cars pulls to one or two sides while braking. After contacted with them, they shipped me replacement parts but STILL WENT bad in couple months. Now they said they dont take care any more because i did not ship the old parts back. They advertised the control arm as "Highest Quality, Best Value, Guaranteed and 10 years warranty" on ebay so I bought from them... I think they and their ads are fraud! Cheating my money