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The Alzheimer's Store has a rating of 1.82 stars from 28 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about The Alzheimer's Store most frequently mention customer service, and return policy problems. The Alzheimer's Store ranks 25th among Seniors Other sites.
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I made two purchases, one for an alarm for my doors and the other for a music player plus some puzzles for mom for Christmas. I used the online chat before and after I ordered as I had many questions. My order arrived in 2 days to Boston. Mom has declined, but I have told friends about the site and I believe they ordered the same music player. Sites should be commended that help a suffering community.
DO NOT buy a thing from this store! For one the products are EXTREMELY overpriced and the return policy is nothing short of ridiculous! Don't be sucked into the "About Us" story about their "dear George...this is why we started the store" story. They're in it for the money, plain and simple. They won't work with you and will take more advantage of you along the way.
I made two purchases, one for an alarm for my doors and the other for a music player plus some puzzles for mom for Christmas. I used the online chat before and after I ordered as I had many questions. My order arrived in 2 days to Boston. Mom has declined, but I have told friends about the site and I believe they ordered the same music player. Sites should be commended that help a suffering community.
I have worked in geriatrics for more than 30 years and finding products that work for my clients has never been easy. The Alzheimers store has been a godsend for ten years. God bless the fine people at this store and all the work you do to help people.
I accidentally ordered the wrong door alarm sensor so I reached out as soon as I could about the error. They sent a replacement before I even shipped mine back. I like the trust and the understanding. The door alarm system was exactly what we needed and the price was not that bad considering what it does!
Tip for consumers:
Read the product details closely - the rest is easy
Products used:
Door Alarm and motion detectors
The products they sell are hard to find. I can understand why they have a strict return policy since these are frankly end-of-life or products that can be easily broken or soiled. I live with a dementia person so I understand why they have this policy. Whatever. Get real people. They are trying to help us. They helped our family.
This site has unique products. I have been on the web looking for a clock for my mother but Alzstore.com has the only Alzheimer's clock. She can no longer read digital. Also she loves their doll.
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