I am very pleased with the responsiveness, communication and professionalism of Alpha's staff and plumbers. They did an excellent job at a fair price and I will use them again as we'll as recommend them to my friends!
We noticed an unusually wet spot in our front yard, and our water bills for 2 cycles had tripled. We called Alpha Plumbing because they had such excellent ratings on Angie's List. Michelle in the office is very friendly and efficient. Alpha Plumbing sent someone to our home the same afternoon that we called! They gave us 2 estimates, one if we used plastic pipes and one if we used copper pipes. We chose copper, even though it was more expensive. On the day of our appointment, the workers showed up exactly on time. They completed the work in just a few hours. (They even pointed out a huge wasps' nest in our tree that we didn't know about.) We had one waterline leak at the place where the wet spot was, and another we didn't know about that was next to the meter. We are very pleased with Alpha Plumbing and would use them again. We will recommend them to anyone in our area who needs plumbing work.
Thank you for your expeditious response to our plumbing problems. We were extremely pleased that you had the experience to track down our rather unique problem of lightning hitting and puncturing our copper pipe. That's one we never had heard of! We always know that when we call Alpha Plumbing, we can breathe easier knowing our issues will be resolved. Thank you very much.
Guys were on time, quick and efficient and a fair price. This is the second time I have used them and will use them again if needed.
I know when I book an appointment that the repair person will arrive on time and fix the problem. I have been using Alpha Plumbing for years and have never had a problem.
Chris did an outstanding job in identifying where my leak was and also locating a second leak in a nearby pipe fitting. I am very pleased with his professionalism and positive attitude. Will definitely call again whenever I have a plumbing concern in my home.
I was very happy from start to finish. When I called the service representative recommended that I call the county first before getting service. When i called the county the person from the county said "keep that plumbers number because they are honest". We ended up need service. Our plumber was extremely professional and very helpful in communicating the problem and ways to reduce a future problem.
Currently, I am satisfied with the price, professionalism, work ethics, execution, and aesthetics of work product and area (sump pump installation/vented out through rock wall). I am sure it shall work in time of need effectively. Dan stood by his word and work. Just installed, excellent rating reflects current status.
The only negative issue was relatively minor - leaving about a half pound of small Alpha Plumbing made cement pieces in the grass at the end of our driveway. Two or three of the pieces were larger enough to potentially shatter a car window if kicked up by a lawn mower. I noticed and removed the pieces of cement before mowing. The interaction with the two workers was most cordial and professional (better than even the most positive plumber experience we have had in the last 25 years. Before the outer walls and doors are installed (still to come), the work appears to be of highest quality.
I found Alpha in Angie's list, and I'm glad I did. Speedy and competitive estimate. Thorough, work by Chris & Drew installing tub, drain and faucet, and moving toilet drain location, and replacing water supply valves. They were friendly and communicative. I would recommend them, and I will use them again in several weeks for some finishing-off jobs in my bathroom.
Alpha plumbing is a Class Act. I had to leave my home while they were repairing the sewer line and the door remained unlocked to allow them access to the main water value. When I returned the job was just about completed and nothing missing from the home. This is a testimony to a company that has core values such as Honest and Integrity.
We had water backing up through our shower, and when I called Alpha, they had a plumber out in a little over an hour. The problem turned out to be a bad septic tank pump, and the plumber diagnosed the problem and got it repaired in just a few hours. He was professional and polite, and I'd call Alpha again if we have future plumbing issues.
This was my second experience using Alpha Plumbing and I think they are great---very courteous and efficient and competent. I would definitely recommend their services.
Outstanding service, once again, from Alpha Plumbing. Also great to be serviced by a veteran. Semper Fi!
Emergency fix. Came to my house before 9 am on the same day I called. Chris replaced a broken section of pipe in the wall, shut-off valve and supply line to our toilet and reinstalled the tank in under an hour. Neat cut and replaced section of drywall with minimum mess ! Nice work at a very reasonable cost.
Customer Questions & Answers
Did You Find This Page Useful?
Business owners: What’s your side of the story?
Register now for free – get notified of new reviews, respond to consumer feedback, add new photos to your page and much more.
Manage your business
Manage your business