AllVetMed

Used them 3 times everything was ok. Now its been 3 weeks and no novox! Called 6xs and 3 emails! No response to emails on phone they say its on the way. Bogus UPS tracking no. UPDATE emailed PayPal and they responded that UPS lost all their pkgs and I will receive it by Saturday!... UPDATE with the help of PayPal I have received a total refund!

1-800-PETMEDS will match any price that allvetmed advertises so buy from them. I ordered from allvetmed on 12/29/15. I was promised that the medication for my dog, which was on back order, would be in the next day and would be shipped... not once but 3 times! If you order from them you won't find any help from customer service either. They are all non-English speaking and when you ask for a supervisor they (Gaby) tells you that she is the only one there.
It is 1/20/16 and I still don't have the medication. I just called 1-800pet meds and they have the medication in stock and will ship it today. They matched allvetmeds price, including free shipping. Unfortunately because of allvetmeds I now have to have expedited shipping but it is only $3.99.
So don't order from allvetmed!

I have filed formal complaints with the agency that certifies this company as a dispensary for veterinarian medicine and the Pharmacy review board. Their shoddy customer service resulted in medical distress for my dog. They are refusing to rectify the situation or refund our money.

Paid for next day air ups shipping, they only sent 2 or the 3 medications I needed. They did not mention to me that they ran our of the third medication. Called them on the phone and was promised a return call back. No call back. Went to chat with then live online, was promised an email at the end of the day. No email. Called again and they told me they would send the package the next day with an email confirmation when it shipped. Still hasn't shipped. Very unreliable and had to make trips to get my medications elsewhere.

First time user 2 weeks and no information and can't even locate the order, DO NOT USE THEM

Has been 5 weeks since order placed. Credit card charged right away. Will not answer phone. Did respond to email but nothing but false promises, outright lies and excuses. Worst online commerce experience I have ever experienced.

This site is a scam. They will not respond to emails, calls, or chats. I used paypal and fortunately got my money back otherwise they would have never contacted me after taking my money.

Don't order from this company. Same story as everyone else. Ordered my cat's meds on 8/5/13. My credit card was charged $142 shortly thereafter. It's now 8/27; no meds despite emails telling me the product had shipped. Numerous complaints to the company have finally resulted in a new tracking number from UPS Innovations that appears to be real. ETA is 9/3, a month later! We'll see if it arrives and if it's the right medication. The discount is not worth the aggravation or concern that the medicine may be a placebo or outdated.

Tried ordering temaril-p for my dog's terrible allergies, ordered 6 am Friday online. They never contacted my vet, on Saturday vet called them and gave auth. I called/emailed AllVetMed Monday for status, no answer. Finally on Tuesday called pretending to be a new customer (I figured they wouldn't answer the phone for option 1 existing customer), was put on hold, finally told they are out of stock, may get by end of week. I see other reviews with same complaint. Prices are good but you can't get the meds. If they don't care about human customers, they should at least care about the animals suffering because of their BS. I went to allivet for a little more $ great service.

I called customer service with a question and was on hold for 10 minutes. A recording looped every 3 minutes said my call was now the first in line and thank you for my patience. My first hint should have been all the typos/misspellings on their website. Now that I've read the reviews I'm backing away quickly.

I ordered my horses Previcox through the company, paid through Paypal, asked them to get the prescription from my vet. Well 15 days later, nothing! My vet has not been contacted, and when I call customer service I get put on hold and then disconnected. Very unhappy, opening a Paypal claim. DO NOT ORDER FROM!

Do NOT order if your pet need medication. Paid for expedite shipping on 5/12, still waiting today for medication. They also don't give your prescription back to you so you could order from some place else.
Worse company ever! Never order!

Gets a 1 only because there is not a negative rating. STAY AWAY from this site. Not a business but a sham of some sort - holds your $ but doesn't send product. Cannot contact by phone and basically lies via email. Had to get PayPal involved to get my refund - thank goodness I used them or I would be stuck. Not to mention my pet will now have a gap on meds because of their poor practices. BBB rating of F is well warranted.

Stay away this company will take weeks to receive your medication if you ever do. Customer service is a joke they hang up on you on existing customer line. They lie and say they have medication on hand and they don't. Should be closed down and their license pulled.

I have order several times from this company and everytime something has good wrong. Why did I keep going back you ask; well they had the Rx and I was trying to use up the refills but I can't say it was worth it. My last order was for Cyclosporine 100mg and 50mg. They charged my CC on 7/2 for both items but the box contained only the 100mg and the packing list. The packing list had hand written next to the 50mg "will send". I made 7 attempts to call them only to listend to music for 5-10 minute and them be cut off. Tried to use the email feature on their wedsite but when you click on it nothing happens.
Finally found another place that has the product for about the same price and hopefully better service, or maybe just some service. At least when I called this supplier they answered the phone

The other reviews say it all; this place should not even be in business as they basically take your money and provide no service; it has been two weeks since I ordered a vet precribed antiibiotic for my dog; still no receipt; now I have to worry about getting a refund for a costly medicine; like othrs I wish I had read the reviews first; hopefully this place will not be in business long.

DO NOT ORDER ANYTHING FROM ALLVETMED.COM. Why can't I give them a BIG FAT ZERO! Biggest liars EVER. They take your money and sit on your order. After 2 weeks of emails and promises that they were getting my order ready, I finally cancelled my order and was told I would be reimbursed withing 24 to 48 hours. Of course I did not get my money back. Will have to dispute it with my bank now. TOTAL SHYSTERS! They hang up on you when you call, too! They do not want to even answer the phone there! WOW! Appalling... need to go out of business!

Two weeks after I placed my order and my card was charged I received an email from them stating that my order had shipped. The tracking number included in the email was bogus and after further investigating them on the BBB it turns out this is a common practice.

DO NOT ORDER FROM THIS SITE. SOUNDS LIKE I GOT SCAMMED!

I placed an order with this company after being warmed by my veterinarian that the company did not have a good reputation. I placed the order on April four and the money was immediately taken from my account. When I contacted the company four days later about the status of my order I was told my veterinarian had never approved the order. When I spoke to my vet she assured me it was approved on April five. Nevertheless she approved it again on April 8. During the next 5 days I was in contact with a company numerous times and each time I told something different. Finally I contacted the Attorney Generals office to report this company's fraudulent activities. My next correspondence to a vet meds was via a copy of the Attorney Generals response. Within 3 days my order was cancelled and the money deposited into my account. During my correspondence with the company the only way I could get through to them on the telephone was by selecting option 3 the veterinarian line. This morning I placed the same order with 1 800 pet meds and 4 hours later had an email from the company saying my order was shipped and a UPS tracking number. I encourage anyone having trouble with this fraudulent company contact there attorney generals office division off fraud. That seems to get some response.

Ordered med and quickly canceled order. Money was taken out of paypal acct. Right away. When refund was attempted the refund did not clear the senders bank. Attempted to contact the company, no answer at customer service. Have left emails for customer service, no response. No money in my acct. My vet warned me not to use this company. Thank goodness I have a vet looking out for my best interests. DO NOT RECOMMEND THIS COMPANY

I ordered. I called. Totally obnoxious answering system first offends you so you want to hang up. Then you get put on hold. After you wait on hold it automatically disconnects you. You try again and get the same thing. You email and get a smarmy response that is also less than adequate. Five days later you get an email saying they shipped your order and they give you a tracking number. Six days after that you find the carrier has never received the package and they only printed a shipping label but never actually sent it. You email them about this. You get no response. This would be a bad business model for retailing sneakers on line, but when you are talking about necessary prescription medications it should be illegal.

First ordering experience was good. Second was a mess. Still trying to get a payment issue cleared up, as they charged my card for a shipment I cancelled (and never received either)... I have emailed multiple times only to get NO response... I have called customer service... was on hold for about 20 minutes & then the sweet thing that answered the phone had no clue what she was doing... she told me someone would call me back & I'm still waiting... NEVER ordering from them again... don't recommend you do either... SO FRUSTRATED!

Never again!
SCAM... Not sure I will ever receive the meds I ordered. One line of BS after another.