Placed an order with this company 28 March 2020.
Still waiting...
Check out this email trail
Re: Order #*******
Debby J <*******@yahoo.com>
To:
Fit Allure Leggings
Sun, May 31 at 9:42 AM
I placed an order on 28 March
Will someone please give me an update
On Monday, April 27,2020, 20:00, Debby J <*******@yahoo.com> wrote:
Thank you for the email.
My address is ******* Laurelwalk Drive Laurel Maryland MD *******.
Guess I need to have more patience
Debby
> On Apr 27,2020, at 7:56 PM, Fit Allure Leggings <*******@fit-allure.com> wrote:
>
> Hi Debby,
>
>
> Thank you for reaching out.
>
> WE ARE SORRY
>
> We are trying our best during these tough times with COVID-19 interrupting our regular production and shipping times. A lot of orders are getting held at customs and airports due to the coronavirus and unfortunately, we are at their mercy and can't control it.
>
> We are trying our best to keep in touch with the postal services to ensure our packages keep moving and to provide you with the latest updates.
>
> Kindly confirm with us your complete shipping address, so we may forward it to our warehouse team for an updated shipping status. Rest assured that should we find any issues with the shipment, we will be more than happy to reship your order as soon as possible.
>
> ******* Laurelwalk Dr, Laurel, MD *******
>
> We appreciate your patience and understanding during these times.
>
>
> Sincerely,
> Daisy
>
>
Debby J <*******@yahoo.com>
To:
Fit Allure Leggings
Wed, Jun 3 at 3:12 PM
Good Day,
I place my order back on 27 March 2020.
I got a survey from this company asking how I liked my product…how ironic.
I've not rec'd my purchases.
Will it be possible to get an updated status please?
Thank you
Hide original message
On May 31,2020, at 9:42 AM, Debby J <*******@yahoo.com> wrote:
I placed an order on 28 March
Will someone please give me an update
Sent from Yahoo Mail for iPhone
On Monday, April 27,2020, 20:00, Debby J <*******@yahoo.com> wrote:
Thank you for the email.
My address is ******* Laurelwalk Drive Laurel Maryland MD *******.
Guess I need to have more patience
Debby
> On Apr 27,2020, at 7:56 PM, Fit Allure Leggings <*******@fit-allure.com> wrote:
>
> Hi Debby,
>
>
> Thank you for reaching out.
>
> WE ARE SORRY
>
> We are trying our best during these tough times with COVID-19 interrupting our regular production and shipping times. A lot of orders are getting held at customs and airports due to the coronavirus and unfortunately, we are at their mercy and can't control it.
>
> We are trying our best to keep in touch with the postal services to ensure our packages keep moving and to provide you with the latest updates.
>
> Kindly confirm with us your complete shipping address, so we may forward it to our warehouse team for an updated shipping status. Rest assured that should we find any issues with the shipment, we will be more than happy to reship your order as soon as possible.
>
> ******* Laurelwalk Dr, Laurel, MD *******
>
> We appreciate your patience and understanding during these times.
>
>
> Sincerely,
> Daisy
>
>
Debby J <*******@yahoo.com>
To:
Fit Allure Leggings
Thu, Jun 4 at 12:13 AM
Thank you very much for your response
Sent from Yahoo Mail for iPhone
Show original message
Debby J
I placed an order on 28 March I've rec'd nothing. Will someone please give me an update Debby J Beckner
Tue, Sep 22 at 10:34 PM
Fit Allure Leggings <*******@fit-allure.com>
To:
Debby J
Wed, Sep 23 at 7:25 PM
Hi Debby,
We hope this email finds you well.
We sincerely apologize for the inconvenience. It seems that your order has been lost in transit as it has not progressed as it should.
We would be happy to reship your order. Please let us know if you would like to make any changes (in size, color, and/or shipping address) for faster processing.
Again, our sincere apologies for the inconvenience and we hope for your understanding on this matter.
Kind Regards,
Daisy
On Wed, Sep 23 2020, at 02:34 AM, Debby J <*******@yahoo.com>
I placed an order on 28 March
I've rec'd nothing.
Will someone please give me an update
Debby J Beckner
On Thu, Jun 04 2020, at 04:13 AM, Debby J <*******@yahoo.com>
Thank you very much for your response
On Thu, Jun 04 2020, at 02:19 AM, Fit Allure Leggings <*******@fit-allure.com>
Hide original message
Hi Debby,
Good day!
Your new package has been picked up by the courier and as soon as available the tracking number will be emailed to you.
There are delays right now because of the coronavirus and to which, unfortunately, we have no control over. Our sincere apologies for the inconvenience.
Regarding the survey, we had, unfortunately, a system issue and a few customers we're sent the promo details ahead of time. Of course, you're free to leave feedback once you have received the item.
We hope for your patience and understanding on this matter.
On Wed, Jun 03 2020, at 07:12 PM, Debby J <*******@yahoo.com>
Good Day,
I place my order back on 27 March 2020.
I got a survey from this company asking how I liked my product…how ironic.
I've not rec'd my purchases.
Will it be possible to get an updated status please?
Thank you
On Sun, May 31 2020, at 01:42 PM, Debby J <*******@yahoo.com>
I placed an order on 28 March
Will someone please give me an update
On Tue, Apr 28 2020, at 12:55 AM, Fit Allure Leggings <*******@fit-allure.com>
Hi Debby,
Thank you for confirming your shipping address.
We sincerely apologize for the inconvenience. We have requested a replacement order to be sent out to you, as it seems that there are some issues with your shipment.
We are currently waiting for the new tracking number for the replacement order. Rest assured that we will send you an email as soon as it updates on our system.
We hope for your understanding on this matter.
On Tue, Apr 28 2020, at 12:00 AM, Debby J <*******@yahoo.com>
Thank you for the email. My address is ******* Laurelwalk Drive Laurel Maryland MD *******. Guess I need to have more patience
On Mon, Apr 27 2020, at 11:56 PM, Fit Allure Leggings <*******@fit-allure.com>
Hi Debby,
Thank you for reaching out.
WE ARE SORRY
We are trying our best during these tough times with COVID-19 interrupting our regular production and shipping times. A lot of orders are getting held at customs and airports due to the coronavirus and unfortunately, we are at their mercy and can't control it.
We are trying our best to keep in touch with the postal services to ensure our packages keep moving and to provide you with the latest updates.
Kindly confirm with us your complete shipping address, so we may forward it to our warehouse team for an updated shipping status. Rest assured that should we find any issues with the shipment, we will be more than happy to reship your order as soon as possible.
******* Laurelwalk Dr, Laurel, MD *******
We appreciate your patience and understanding during these times.
Debby J <*******@yahoo.com>
To:
Fit Allure Leggings
Wed, Sep 23 at 11:56 PM
No, I would not like to make any changes in the order.
Thank you
Debby J Beckner
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