• All Things By Faith

All Things By Faith

Overview

All Things By Faith has a rating of 1.88 stars from 144 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about All Things By Faith most frequently mention christian company, customer service, and quality control problems. All Things By Faith ranks 91st among Christian sites.

  • Service
    71
  • Value
    55
  • Shipping
    64
  • Returns
    50
  • Quality
    46

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 5.9%
Positive
2
Neutral
0
Negative
32

Instant Feedback

67
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The BBB gives no rating because of such low standards in customer service.
How would you rate All Things By Faith?
Top Positive Review

“Quality product”

Martin H.
3/13/24

I bought a few items for me and my friends, like shirts and crosses and the quality was great, better than I expected. We are so happy to wear them!

Top Critical Review

“I was not going to give no stars, but the site was needing a Star.”

Kathleen R.
2/23/24

I ordered One Shirt Nov 2023, a Christmas present for a family member. It's now near 3 months and still no shirts. I've e-mailed numerous times with the same response "We are in back ordered". I've never given a bad review to any Company, but I feel I should strongly advise anyone from purchasing Anything from them, or you will be in the sane situation as many have been. I wished I had of read the reviews before ordering, it would of preventing me from my purchase, and many email's to them, to no avail, and no shirt.

Reviews (144)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (117)
Thumbnail of user jlol1
1 review
1 helpful vote
January 21st, 2023
Verified purchase

I'm worried I was Scammed. They already have my money. I'm still waiting on my order for 3 mons now. If i still got them I would go back and fix my review. I'm sure now that they won't be here in time for Christmas. Very sad they can't produce...

Tip for consumers:
I wouldn't order from this site.

Products used:
I ordered 3 shirts. In October- is December and I still haven't received. Haven't been sent. I don't have money to just throw away. Very sad I was scammed.

Service
Thumbnail of user brendas805
1 review
0 helpful votes
June 12th, 2020

I have placed my over over a week ago, no fast shipping. Money has been deducted from bank account and cleared and product has not even shipped yet, was hoping for better customer service.
Brenda
*******@gmail.com

Thumbnail of user richardb2794
2 reviews
3 helpful votes
September 11th, 2022
Verified purchase

This company has NOT delivered on the product we ordered and paid for. They continue to send us emails advertising their products. It looks like they don't have their act together. They promise someone will contact me and never does. Very FRUSTRATING!

Thumbnail of user bridgets64
1 review
0 helpful votes
March 4th, 2020

I ordered two shirts that were a different style. It took a while to receive the one and when it came it was too big. I called and asked if I could exchange it for a smaller one and they said they could send the second one in a small because it hadn't been sent out yet. It took a very long time to receive the second one and when I did receive it, I left them a message right away stating that they sent a medium instead of a small like we had discussed. I didn't even try the second one on because I know it is too big. They didn't respond and I did receive many emails wanting me to purchase other products and I did respond to one email but again they did not acknowledge it. I had the two shirts siting in my closet and even responded to a text (among the several texts they sent wanting me to purchase more products). I did call today and they said too much time had lapsed so they couldn't help me. Now I have 2 shirts that I cannot wear. When they first said they would send me the small in the second shirt so I could see if I like how it fit, they knew it would be more than 60 days and at the time they said it was OK. But it apparently was not. I have to say their product is good quality and I have ordered in the past. But because they did not keep their word I would not recommend this company. It was ok for them to take the time they needed because they didn't have my shirt in production.

Thumbnail of user laurat612
1 review
0 helpful votes
September 30th, 2020

I ordered merchandise for my husbands 50th birthday. I never received any communication so 3 weeks after his birthday I contacted them to cancel the order. I got some story they were small and could not cancel orders. 4 - 5 weeks after this I get an email that stated my material delivered. AGAIN, I never received anything. I disputed the charge on my credit card and answered them back stating I never received it. They again went after my credit card and the charges are once again on my card. They state they are a Christian organization but something is very fishy here - DO NOT BUY FROM THEM

Thumbnail of user sr497
7 reviews
24 helpful votes
October 31st, 2019
• Updated review

UPDATE: Company has reached out to me twice asking me to change or remove my review due to fact that they are trying to improve their customer service and business processes. As a 95% online shopper, I rely on honest reviews, therefore I explained to them that I would not change or remove my review. Perhaps if they truly are able to turn things around within their business, more positive reviews will populate the internet. Proof of actual change is in the actions/outcomes. I did check reviews and I still see situations similar to mine posted, so time will tell.

Disappointing!
June 6th, 2019
• Previous review

Disappointing!
Placed order 4/4/19 for bday gift and had it shipped directly to the recipient. Bday was not until 5/14, so I felt I was way ahead of the curve. NOT! I received a text message TODAY (6/6/19) that the item had been shipped! Oh my goodness! I called the company and was told, "Sorry, the item was out of stock." I questioned why I had not been sent an email with THAT information, and simply received a "Sorry". Will not order from this company again!

Thumbnail of user brendaf154
1 review
1 helpful vote
April 25th, 2019

Ordered and charged for a shirt 12 days ago. Finally, after calling to inquire was told order being shipped tomorrow. Later in day received text that order shipped. I gave two stars for the ridiculous amount of time it takes to get one shirt. They need to improve their turn-around-time with all the competition out there to stay in business. Now I have to wait for post office to deliver across the country. Just know when ordering it takes a long time to receive. Also, did not like my charge card being charged before item shipped... that's wrong. Will not order from here again.

* All Things By Faith attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user terryd803
1 review
2 helpful votes
May 24th, 2023
• Updated review

Having ordered and paid in February I posted the review entitled "Scam" I'm May. Well although I'd still never order from them again I've received the 3 t-shirts from All things by faith.

Scam
April 20th, 2023
• Previous review

Scammers. They take your money and deliver only email excuses and promises. Got me for near $50 and some friends for $35 by targeting Christian and Veteran audiences. Appears their business is writing fake reviews for themselves for pretend products.

Thumbnail of user rosas240
1 review
2 helpful votes
December 5th, 2022
Verified purchase

I placed an order back in September 1,2022 and to date, I still have not received the items I ordered, which were intended for a gift for my christian sister. I decided to give this company a try because I agree with their concept of expression of our faith through the wearing of clothing or jewelry. I am very disappointed in the lack of response. You can't really speak to anyone. You can only email customer service and then they take days after the email to respond. I sent them an email on 10/5/22 to find out what the status of my order was and I received a response on 10/6/22. The person who responded informed me that she/he had instructed the shipping department to prioritize my order. Said they were currently working on the pending orders. On 10/21, I decided I have had enough and have waited enough and asked them to return my money if they cannot fulfill my order. By I received an email again from customer service with instructions that they do not grant refunds and basically I am stuck until they decide to mail these items to me with no recourse. I regret ordering from this place.

Products used:
Not delivered to me yet.

Service
Value
Shipping
Returns
Thumbnail of user amyl900
1 review
5 helpful votes
September 30th, 2020

I ordered a shirt and a mask. It took quite a while to get them, but when I did, I was happy. However, the stitches on the hem of the shirt are unravelling after one wash and line dry. I contacted the company and this was their reply: "We have a very scrutinous quality control department that checks all orders 3 times before the products are shipped, and they would never allow a product to leave our facility in that condition. Unfortunately we cannot accept exchanges/ returns on products that have been washed."
It seems their "scrutinous quality control department" missed one. Will not purchase from this company again.

Thumbnail of user patb524
1 review
1 helpful vote
January 10th, 2021

Orders a birthday present for a friend three weeks out. Still hasn't shipped and had to buy something else. No cancellations and if you want a tracking number, make sure to pay for the shipping! Really bad customer service. I like supporting vets but that does not mean I don't expect some kind of accountability.

Thumbnail of user summerb59
1 review
1 helpful vote
November 7th, 2020

The fabric is sheer and the thread is already coming out of the hems. The sizing is poor. Looks incredibly cheap. This will not be a long lasting wardrobe item.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

All Things By Faith is a family and Veteran-owned and operated Christian apparel brand based in Orange County, California. Founded in 2017, All Things By Faith will strive to provide apparel that inspires you to share the Gospel and express your faith. Our mission is to use sound theology and passion for the gospel through our unique designs. We encourage you to share your faith whenever possible and hope our apparel sparks meaningful conversations with your neighbors, friends, and strangers!

Business History

All Things By Faith stated back in late 2016 with simple postings of bible verse images online. We started to get comments that people wanted them printed on shirts, so we started a small online store to provide our designs on t-shirts. As the business started to grow, we were blessed with the ability to start advertising online, which quickly started to grow the business. We have grown to the point of having a large warehouse with all of our own printing equipment, and now have our own line of clothing that is cut and sewn right here in Southern California. We currently have over 40,000 customers since we started, and are now printing between 3,000 to 5,000 shirts monthly and growing. God is good!

Company Representative

Thumbnail of user chrisl636
Chris L.
Typically does not respond to reviews

How do I know I can trust these reviews about All Things By Faith?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about All Things By Faith?