• AllPosters

AllPosters

Overview

AllPosters has a rating of 1.92 stars from 239 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AllPosters most frequently mention customer service, business days, and poor quality problems. AllPosters ranks 49th among Posters sites.

  • Service
    37
  • Value
    38
  • Shipping
    41
  • Returns
    15
  • Quality
    36

This company does not typically respond to reviews

Positive reviews (last 12 months): 18.2%
Positive
2
Neutral
0
Negative
9
29
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What reviewers want you to know

Positive highlights

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Critical highlights

  • I am extremely appalled by the lack of customer service from your company.
How would you rate AllPosters?
Top Positive Review

“Review for those worried about ordering”

Kimberly K.
10/9/23

I thought I would write a review for Allposters.com as I was nervous about spending so much money on a website that has such bad reviews. I gave it a shot and am really happy I did. I ordered two framed pictures and they came on time (exactly when they were supposed to) and they were in great condition. The only reason for 4 stars is because the website said the pictures would be 32x32, and the ones I received were 31x31. Not a dealbreaker, but I really wanted a specific size for the location as I was matching size to another picture on the same wall. I've ordered from a competitor in the past (who is no longer in business) and the first 2 framed pictures had to be returned due to sloppy work. The next 2 I received looked better, but one still had an obvious separation on one of the corners of the frames. I kept them due to not wanting to deal with another return. This separation ultimately caused the frame to break years later, hence why I needed replacements. The pictures I received had no such issues, the frames looked great, the posters looked good, and the non glare glass is nice as well. I would definitely order from this website again. I hope this helps someone make that decision.

Top Critical Review

“Damaged”

Debbie R.
9/23/23

My poster came with ripples and folds in it making it impossible to frame for a good quality image. Very disappointed

Reviews (239)

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Reviews that mention popular keywords

customer service (63)
Thumbnail of user ashtonz
2 reviews
1 helpful vote
July 28th, 2023

I found out this website has bad reviews after placing several orders, but here is my honest review of my experiences so far.

This website has a wider variety of poster content than other websites. They were also having a sale, so I seized the moment to get all the content I've wanted ever since I was a kid. I was able to get unique Japanese content and vintage maps.

My most recent purchase was a large, framed world map, but I didn't ask for any special treatment or cropping, so we'll see how it goes. But so far, for all of the standard 18 x 12 inch posters, I have 0 complaints on the quality or condition in which they came delivered. The only minor inconvenience I've experienced was having to wait about a week for the purchases to be delivered, but that's not a big deal.

Value
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Thumbnail of user markm3684
1 review
0 helpful votes
November 18th, 2021
Verified purchase

I've ordered more than a dozen posters from them, each beautifully mounted on a board. They are reasonably priced, well-done, arrived promptly by Fedex. I highly recommend them. I have never had a problem with any of their posters. The only thing to mention is that it is easy to obtain a 50% discount and I would not order at full price. They have a related company art.com that sells pretty similar items, sometimes at different prices. It pays to compare. I have not had things framed by them so that I can only comment on the prints mounted on boards, a process which I really like.

Thumbnail of user cheryll21
4 reviews
17 helpful votes
December 16th, 2021

I ordered four large vintage style posters for a gift. They came separately, but all within a week. The images are beautiful, fit the frames well, and have great color. I will definitely order from them again!

Thumbnail of user jacky68
1 review
1 helpful vote
February 13th, 2020

I bought two large posters from the website for around $15 all together. I had the option to check the status of my delivery which was very helpful, alongside being provided updates and clear communication from the website. So far, the posters have been of great quality and vibrant color, providing a much needed atmosphere to my all-white dorm walls.

Tip for consumers:
Don't take my review as gospel! Obviously others have seemed to have abysmal experiences with this site. Take my review with what you will.

Products used:
https://www.allposters.com/-sp/Oldboy-Posters_i8032432_.htm

https://www.allposters.com/-sp/Reefer-Madness-Posters_i8882423_.htm?UPI=F5ADPZ0&sOrigID=9907

Service
Value
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Quality
Thumbnail of user jerryr364
1 review
0 helpful votes
July 4th, 2021

I decorated several rooms with oversized posters from AP over the years and was always very pleased with both the quality of the posters and the transaction. They have an amazing selection. Just placed a new order for the new Basecamp.
AllPosters: D
Awesome people, awesome site. Thanks

Products used:
POSTERS

Value
Shipping
Quality
Thumbnail of user christenb9
1 review
2 helpful votes
August 18th, 2020

I've been ordering from allposters for years. Pretty much all of the art in my home is from the site. I find it an affordable option to frame posters of artists I normally couldn't afford. I've never had an issue with products, quality, or customer service. I've probably been a customer for 10 years and made at least 20 purchases over the years for myself and friends. I've used their custom framing option too and was very pleased.

Thumbnail of user candaceb82
1 review
3 helpful votes
June 4th, 2020

So i see a lot of negative reviews but i personally loved my purchase and had no issues. It came within a week. I did purchase one of the more pricey items and they say you get what you pay for so i cant speak for the cheaper posters but like i said. I love mine.

Thumbnail of user denises695
1 review
2 helpful votes
October 27th, 2020

These guys went all out, sending/resending my poster THREE times until I got one that was not damaged.
They were so responsive each time I emailed, communicated clearly, and quickly sent a replacement poster.
Thank you AllPosters!
DS,
Halifax, Nova Scotia

Thumbnail of user rm421
1 review
3 helpful votes
April 7th, 2019

Great print on demand service for straightforward posters.

Hesitant at first - because of all of the negative reviews I saw around online.

Low cost of entry - I caught AllPosters.com at a half-off sale event, so I figured for $6.50 per 24x36 poster, why not?

Posters - I think my posters look great! I purchased very graphics-heavy prints with large swatches of solid colors. There's no variance in the print quality at all--very smooth colors and very vibrant. The included receipt said it was a photo print so maybe that has something to do with the variable quality people have expressed? I've attached a photo of my posters compared to the images on the site on my laptop. Please note that computer screens and poster prints emit/refract light in completely different ways, so it's impossible to precisely print what's on a given, random screen.

Paper Quality - I found it to be a sturdy semigloss or satin finish. I would definitely believe it to be a 175gsm cover stock as suggested. The site says "medium weight cover stock," but what's the lbs or gsm? Unfortunately I don't know the exact weight specs. It definitely doesn't feel light. I've had prints from other online shops that are much heavier paper, but those tend to hold their curl more. The places I've ordered posters with lighter paper, I'm afraid of them ripping or tearing. I'll state again that I'm really happy with this cover weight for a poster.

Frames - I know nothing about AllPosters's framing service. But the images I've seen posted of crappy framing jobs suggests one should stay away. Go to a local framing gallery for similar prices if you want something high-end. Otherwise you can get a much cheaper plastic poster frame at a local hobby or crafts shop.

Customer Service/Returns - I was very happy with my purchase, so I don't know anything about their Customer Service or Returns process. However, each product page could probably include better, detailed specifications such as paper weight, paper finish, and printing reproduction (e.g. "photo print").

Shipping - This was an average shipping experience and it was what I expected. However, I made my purchase during the off-season (not during the holidays) and I didn't need it in a rush or anything. Additionally, I'd prefer retailers to roll posters image-out so that the curl doesn't affect hanging or framing; but this isn't unique to AllPosters. I think I've had only one place roll a print image-out and wrap it in protective paper. Oh well!

As the name suggests, they specialize in posters. Why try to get anything else from them?

Tip for consumers:
This is a print-on-demand poster service. If you want to put down a large chunk of change for a piece of artwork, try something local and make sure you see it in-person before your purchase.

Products used:
Since they're named AllPosters, I simply stuck with posters from them.

Service
Value
Shipping
Quality
Thumbnail of user kater178
1 review
2 helpful votes
February 13th, 2018

I'm wondering if there are 2 different Allposter sites! I found the exact size print I was looking for a poster I have been wanting at a discount price for being a new customer. The shipping was reasonable and received it in under a week. The printing & paper are great. I got on to leave a review and so surprised to see so many horrible reviews. But for me, I'll order again from Allposters.

Thumbnail of user kimd446
1 review
1 helpful vote
June 27th, 2020

I have purchase 3 posters from Allosters. I have been satisfied with each purchase. They were beautifully framed, and arrived within a timely fashion. I had made a mistake with one of the purchases. I was given a full refund and was told to keep the purchase. I was then able to apply the refunded money to the poster that I had originally intended to purchase. The customer could not have been more accommodating. I have read some of the negative reviews, but it has not been my experience. If someone is looking to purchase very reasonably priced posters with very decent workmanship - I definitely recommend Allposter.

Thumbnail of user danb541
1 review
1 helpful vote
September 15th, 2019

I ordered 2 prints and had a small issue. They replied so quickly and I received credit and purchased 2 additional framed prints. Thank you!

Thumbnail of user tajreena
1 review
1 helpful vote
August 9th, 2017

Recently, I ordered four items from AllPosters. Three of them arrived on time and by the expected delivery date. The last one (a Game of Thrones mug) never arrived. I waited a week after the expected date for it to miraculously arrive but it didn't, so today I emailed the site's customer service. I just got the response (it's been less than 12 hours!) and they're going to be re-sending the lost item. I'll update this if it never gets here, but, as of right now, I'm a happy customer.

Thumbnail of user ashleya94
Ashley A. – AllPosters Rep

Thank you for taking the time to review Allposters.com. My apologies that your mug didn't arrive the first time around, but I'm glad that we were able to quickly get a replacement out to you and hope that if it hasn't arrived yet that it arrives soon. Thank you again for your kind and honest review. -Ashley, Allposters.com

Thumbnail of user edwards267
1 review
1 helpful vote
June 25th, 2018

I ordered a large, beautiful framed print to celebrate a graduation. It arrived on my doorstep as though Fedex launched it there from the truck (or the back of the plane). Needless to day, the frame was snapped and split. I was terribly disappointed, picturing a hassle, repackaging, more shipping fees, and a longer wait, not to mention rolling the dice again with Fedex. Instead, Allposters was empathetic and bent on making it better from the start. They are issuing a replacement. To me, that is service where the customer comes first, and it is much too rare. Fedex aside, I will definitely buy from Allposters again and be proud to do so.

Thumbnail of user ruthw55
4 reviews
10 helpful votes
April 13th, 2018

Allposters.com is almost like an online museum. I ordered an art print from this company which arrived very quickly and in good condition. Massive selection.

Thumbnail of user paynem
1 review
1 helpful vote
January 17th, 2018

I ordered a Lorde poster from allposters.ca and I got it for 8 dollars for the poster and only 6 dollars for shipping which was shipping from the US. to Canada! The print is very high quality and detailed! I would order again! Make sure to view the preview on the website before ordering because it will show you exactly what your getting, Also they ship by snail mail so it will about a week past the expected date to arrive. But the shipping was extremely cheap and they have an option for faster shipping.

Thumbnail of user jamesf179
2 reviews
0 helpful votes
September 18th, 2016

I just received a poster titled (Escape Trees [Red and Yellow Leaves]). The poster is beautiful and it fits my frame perfectly. I purchased this poster as part of my fall display. It will be the focal point of the display. Thank you posterrevolution for a beautiful poster at a beautiful price.

Thumbnail of user ruthannej
1 review
0 helpful votes
August 1st, 2017

I have ordered from PR for years. My tastes are specific. I like some abstract artists like Kandinsky, Ortenstone and Modigliani. I couldn't afford the prints anywhere else and my home is filled with these artists. I gets tons of compliments. No, you can't track, but if you're not in a hurry, you can't beat the deal. All of my pictures were of good quality and in perfect condition when they arrived. My art is gorgeous and about 1/3 of the price I'd pay for these prints anywhere elsewhere. I am grateful for places like this.

Thumbnail of user lynnec35
5 reviews
10 helpful votes
December 21st, 2017

I have made several purchases in the last few months from AllPosters.ca. On the last order of 2 items, there was an error and 1 of the items was not what I had ordered. AllPosters quickly reshipped my order and also reimbursed me for the extra duties I incurred. I think it is important to take the time to give companies great reviews when they provide great service

Thumbnail of user cynthiag4
1 review
2 helpful votes
February 9th, 2013

I ordered an art print from this company which arrived very quickly and in good condition. I later ordered two more prints, but was informed a few days later that one of the prints was out of stock. The company quickly refunded my money on PayPal, in fact, a lot faster than I expected. After seeing the negative comments placed about this company, I felt I had to share my positive dealings with them so that others could get a realistic picture. Based on my experience with them, I would definitely order from the company again.

Thumbnail of user josephc37
1 review
3 helpful votes
February 4th, 2014

I just ordered 2 canvas paintings from them. After I made the purchase I checked out the reviews about the site on here. Honestly it really scared me and made me regret my purchases. Well less then a week later now one of the paintings showed up. I didnt understand why they didnt come together but I just checked out the paint and honestly I did not think it would look this great. I hope the next package is as good as this one. I will post another review when the next one shows up. Looking forward to it and it looks like they will get more buys from me. Very happy.

Thumbnail of user ciciu
1 review
0 helpful votes
April 7th, 2016

I had already ordered a poster when I read some pretty crummy reviews from a while back, so I was scared. Much to my delight, my poster arrived in only 4 days and the graphics were even better than I thought. The delivery to PO box was 5-10 days, but arriving sooner is a BIG PLUS! Excellent packaging to insure no damage (in a box & wrapped inside that). I plan to order a few more posters and a T-shirt. I'll rate those accordingly to verify consistency. I'm a picky consumer, so this shopping experience was really GOOD.

Thumbnail of user joycev12
5 reviews
0 helpful votes
July 29th, 2017

I wanted to order some framed art work, but before doing so I read so many negative reviews on SiteJabber.com that I was leery. I noticed that some of the reviews complained about the cheep, flimsy plastic that was used for the glass, and the poor quality of the prints. Since AllPosters.com gives you a choice of the quality of glass and the quality of most of the prints, I decided to take a chance. I'm glad I did! I ordered one art print and one giclee print (described on website: "This giclée print offers beautiful color accuracy on a high-quality paper (235 gsm) that is a great option for framing with its smooth, acid free surface. Giclée is a printing process where millions of ink droplets are sprayed onto the papers surface creating natural color transitions") and I also upgraded the to UV & non-scratch resistant glass. My two framed prints arrived in one week and in perfect condition. The frames were exactly as described, the glass was worth the extra few dollars, and the prints were beautiful. I will definitely order from this company again.

Tip for consumers:
Regarding the cost: I'm a believer in "you get what you pay for," but I also believe in buying things on sale, so watch for their 50% off sale on the frames.

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Thumbnail of user ashleya94
Ashley A. – AllPosters Rep

Thank you so much for your positive review. We are so pleased to hear that you were happy with your framed order. -Ashley, Art.com

Thumbnail of user mikaylam12
1 review
0 helpful votes
October 2nd, 2018

Ordered around a week and a half ago and got both already. Came super quick and in great condition. 10/10 for sure

Thumbnail of user anthonyb97
1 review
3 helpful votes
December 17th, 2015

I ordered a 32" x 40" poster with mat and frame. It arrived 7 days later (2 days before the expected delivery date) and I'm very pleased with the quality of the photo, the materials used, and the packaging. It's going to be a wonderful Christmas gift for a family member.

I have one criticism which has nothing to do with AllPosters. FedEx called me to request payment for customs and taxes, which I subsequently paid by credit card. When the item was delivered, the FedEx driver tried to charge me again. I showed her my proof of payment and she apologized and said this happens quite often with imported items she delivers. FedEx needs to clean up its billing system.

Service
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Quality

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Over 500,000 Posters & Art Prints, Movie Posters, Vintage Posters, Motivational Posters & more. Value Framing, Fast Delivery, 100% Satisfaction Guarantee.

Company Representative

Thumbnail of user ashleya94
Ashley A.
Typically does not respond to reviews

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