• AllPosters

AllPosters

Overview

AllPosters has a rating of 1.92 stars from 239 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AllPosters most frequently mention customer service, business days, and poor quality problems. AllPosters ranks 50th among Posters sites.

  • Service
    37
  • Value
    38
  • Shipping
    41
  • Returns
    15
  • Quality
    36

This company does not typically respond to reviews

Positive reviews (last 12 months): 20%
Positive
2
Neutral
0
Negative
8
29
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I am extremely appalled by the lack of customer service from your company.
How would you rate AllPosters?
Top Positive Review

“Review for those worried about ordering”

Kimberly K.
10/9/23

I thought I would write a review for Allposters.com as I was nervous about spending so much money on a website that has such bad reviews. I gave it a shot and am really happy I did. I ordered two framed pictures and they came on time (exactly when they were supposed to) and they were in great condition. The only reason for 4 stars is because the website said the pictures would be 32x32, and the ones I received were 31x31. Not a dealbreaker, but I really wanted a specific size for the location as I was matching size to another picture on the same wall. I've ordered from a competitor in the past (who is no longer in business) and the first 2 framed pictures had to be returned due to sloppy work. The next 2 I received looked better, but one still had an obvious separation on one of the corners of the frames. I kept them due to not wanting to deal with another return. This separation ultimately caused the frame to break years later, hence why I needed replacements. The pictures I received had no such issues, the frames looked great, the posters looked good, and the non glare glass is nice as well. I would definitely order from this website again. I hope this helps someone make that decision.

Top Critical Review

“Damaged”

Debbie R.
9/23/23

My poster came with ripples and folds in it making it impossible to frame for a good quality image. Very disappointed

Reviews (239)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (63)
Thumbnail of user meghan.phillips78
1 review
1 helpful vote
May 27th, 2023
Verified purchase

I bought a movie poster that has been cropped along the right side. Names are completely cut off. I've contacted customer service, but judging by some of the reviews here, I won't hold my breath. I know it's just a reproduction, but come on! Have some pride in your product!

Service
Value
Shipping
Quality
Thumbnail of user tracik80
1 review
0 helpful votes
August 28th, 2023
Verified purchase

The quality of the images are grainy off center and shipping is slow, one out of 3 orders was damaged so bad UPS returned it in route to all posters and I was never contacted to provide the status. They don't give a damn. Done with them

Thumbnail of user madisonc455
1 review
0 helpful votes
August 22nd, 2023
Verified purchase

I had ordered a postered and had it shipped to my house of a poster that was a little bit difficult to find anywhere else that is also affordable for a budget. I was originally looking forward to receiving my new poster until it had arrived and what arrived was not what I was expecting to find. The poster itself was smaller dimensions then what was put on the order sheet. I have no idea whether or not I got the wrong poster or if they just have it wrong on their website but that was the first thing I found I was severely displeased with. Then I as I was unrolling the poster from the packing material that was used in shipping that had completely folded and flattened it like a paper fan. Even with the poster hanging on the wall anyone is clearly able to see the fold creases on it which in my opinion is not worth the money. I will admit that this site does have good poster designs but with the way my shipping was handled I am definably NEVER going to purchase from this company again. I would now have rather spent the extra money on a different site that I found or even spent more time looking for it in stores somewhere then have ordered this. Please if you are looking for a good quality poster look somewhere else. This is not the place to order from with the way that they have treated their products for shipping. I am highly highly disappointed in this product and I will continue to encourage everyone to not purchase from them at all or even again. This company is not worth spending money on with the way that they treated my product for shipping.

Tip for consumers:
Horrible company and don't bother making a purchase from them. It is defiantly not worth your time or money.

Products used:
I had originally bought a poster and tried to return it and the company would not work with me at all about any of the issues that I had and attempting to tell me that I bent the poster instead of accepting their fault in the situation.

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidr3988
1 review
1 helpful vote
October 14th, 2021

I like All posters selection very much. However, their shipping times take forever (even before COVID) and makes me want to use another site. I know they are not Amazon but when you order on the first of the month and don't get your shipment until almost 20 days later (?!?), that just takes too long!

All posters staff - please figure out a way to get the orders processed sooner and the shipments out the door much faster. This delay will probably cost you business if it hasn't already.

Thanks
Dave

Thumbnail of user patc477
1 review
2 helpful votes
May 11th, 2021
Verified purchase

The product was very nice as described. I will not order from them again. It Took over 6 weeks to get my product. I contacted customer service twice with not much help at all. They just told me that they see the order but don't know when it will ship. Not worth the hassle even with a coupon.

Service
Value
Shipping
Quality
Thumbnail of user gailm574
2 reviews
4 helpful votes
December 3rd, 2021
Verified purchase

Ordered a large canvas print as a statement piece. It was thrown onto the stretcher bars crookedly with bits of another print showing on the sides. Just shoddy work, and it's so big it won't be easy or cheap to return it.

Products used:
Canvas print placed on stretcher bars

Service
Value
Shipping
Returns
Quality
Thumbnail of user kennn3
1 review
0 helpful votes
July 13th, 2022

Three times I have ordered the Shenandoah Valley and three times they have sent me products that cut off words, were up to 1/4" out of square, and left off the margins. I have gotten refunds twice. Someone is sleeping on quality control.

Products used:
none

Service
Value
Shipping
Returns
Quality
Thumbnail of user marisaj20
1 review
2 helpful votes
August 26th, 2020

I ordered two posters from this site and I waited a very very long time. When I ordered them I had an estimated delivery time and my packages arrived one month to about 2 months after that. (And I'm not exaggerating)
They had good customer service (at least from my experience) I went on their site and talked to one of the employees in the online chat and was able to get another estimated delivery date. Those dates were accurate. Overall I love the quality of the posters but would not recommend if you need it asap. Expect to wait 1-3 months

Thumbnail of user chrisl1081
3 reviews
10 helpful votes
October 10th, 2020

I ordered a number of 11x14 prints and although the prints are fine, they are not 11x14. They are smaller than that and I'm sure that saves them some money on ink. One of them is LESS than 9x13 and you are selling this as an 11x14 print? RIDICULOUS! If you are selling prints at a certain size then they should match the advertised size. Now I have framed pictures that don't look great at all because the prints are so much smaller than the matte. Oh well, i will not ordering from art.com or allposters again.

Thumbnail of user alid94
1 review
3 helpful votes
August 25th, 2020

The qualitg of the poster was good but they gave me the wrong poster. It was of the same movie and the same price but it was not the poster i ordered. I ordered the one of edward and bella and i got the one with edward, bella and that stupid dog

Thumbnail of user katew210
2 reviews
2 helpful votes
November 10th, 2020

So when I went to the site, it told me "It looks like you are shopping from Canada, click here to go to allposters.ca" and I clicked it. I thought that meant prices were then in CAD as nowhere did it say that prices were in USD. Then after that, I was charged an additional 20% or more of the cost of my order for duties! Craziness. Would not order again from Canada. Shipping was very expensive already ($20) but I thought it'd be worth it to find some rare pieces... well after all this... it's not really worth it. I am very glad that I bought posters that were on sale at least.

If you are in the US or can ship to a US address, may be worth it. But watch for sales - prices and selection changes daily so you could pay full price one day, half price literally the next... so I'd wait for sales!

Thumbnail of user daweif
1 review
1 helpful vote
April 24th, 2017

My first Order from Poster Revolution arrived on time and in good condition. However, the T-shirt graphic was very poor. The supposed red star on Che Guevara's cap looks more like bird droppings than a star. Don't know if it's unAmerican to print a Communist star or what. Next time will use a supplier closer to home in Canada with hopefully better graphics.

Thumbnail of user toms389
1 review
2 helpful votes
December 12th, 2017

Ordered one poster. I received a confirmation email, shipping email, and product arrived safe and sound. Given the typical reviews, I'm surprised it went that well. However, the quality of the poster was trash. Pixelated poster that looks like some average Joe printed off from an iphone picture file on a copier at work. A thousand poster companies out there, I could have gone to any mall and gotten a better quality poster... or ebay... or amazon... or just type in the poster i want on google and pick a company at random. Odds are the quality will be better.

Thumbnail of user marciam35
1 review
3 helpful votes
December 16th, 2017

I was about to order a few posters for my son but the shipping cost almost $15.00 dollars. When I tried to order on my desktop, it gave my computer a pretty bad virus the caused a lot of pop-up tabs. Sure, the prices were ok, but the shipping was about half the price of 6 posters I ordered. Definitely use another website, or buy them at a mall.

Thumbnail of user charlener2
3 reviews
1 helpful vote
October 3rd, 2013

Ordered 5 tshirts on Aug 22,2013 during a 50% off sale from GMA... informed a few days later that one tshirt was out of stock and when I was billed, (after three of remaining tshirts were shipped) the charge for the out of stock shirt had been removed. Shirts arrived Sept 5,2013. Great shirts. Fabric is a little on the thin side but the prints are beautiful. Sent a notice that one more shirt is out of stock and another is on back order. Oct 3,2013 and I still have not received a refund for the other out of stock shirt, even after being informed via an email, that it would take ten days. It is now 15 days since that email and still no refund and the ship date of the last shirt has been pushed again (4th time) to Oct 22. Im not happy and it will not end with a sigh and a shrug of my shoulders. If I have not received my refund and shirt or refund for both within the next 5 days I am filing a complaint with their Commerce dept in their state. This is NOT how you retain customers.

Thumbnail of user dottin
1 review
1 helpful vote
November 2nd, 2016

Paid a decent price for he frame only to realise it was just plastic and badly joined together

Thumbnail of user chloew1
1 review
2 helpful votes
September 16th, 2010

I felt this websites setup was proffessional which made me order from it. But needless to say i hate that i did. First off it has a customer service number to contact them which they never return your call, second its set up like a cell phone voicemail rather than a business one. They debit your money for payment almost immediately but its been 2 weeks since i placed my order and no one has returned my calls from my multiple messages left i am totally unhappy about this.

Thumbnail of user eugenp
2 reviews
3 helpful votes
April 20th, 2012

"Hello, I don't want to write reviews of this site because i never buy from this shop, simple i see that here communicate people interested in this product, if to whom it will be interesting or even perhaps it find something what he looks for, I would advise you to visit this site poster.us.com! It recently started and consequently all Posters aren't present yet, but you can write to them on mail about that you look for and wanted to get, and I am sure that they will have it and they with pleasure will send it to you. Shipping is from 14 to 21 working days, other info you can read on a site! All benefits!"

Thumbnail of user haleym18
1 review
3 helpful votes
December 5th, 2016

I've been reading some scary reviews about this site. I cannot say I had the same experience. But, I would not order from them again.

I ordered 2 posters which after shipping and handling cost me over 60$ Which is a bit ridiculous.

The quality wasn't exactly what I expected for the price, I could have gotten the same quality by finding a large size image on Google and printing it off at London Drugs for 1/2 the price.

If you're going to give this as a gift, make sure you order a Month or more in advance. It took a full month to receive my order. It came from the states and I live in Canada. It has told me after my purchase that is shipped a day later.

You do not get a tracking Number, instead you get an order number. Which does not help you locate where the package is =,=

I did end up emailing the company after the 3 week park questioning where it was as it was a gift for my Bf's birthday. They did respond and were polite enough, but when I asked about the tracking number they completely ignored that half of the email.
So, do not expect to get one... I was also informed I should have waited for 20 business days before I contact them again. To either ship them or get a refund. I am glad they showed up on the 20th day...

"Standard shipping" I order almost everything I own from the states, standard shipping is regularly 2 weeks. I don't live in the middle of nowhere in the boonies. I live in a city next to the boarder. XD

I wouldn't recommend this site to anyone in the future, I am really disappointed by the quality.

Thumbnail of user annemaries
1 review
2 helpful votes
August 23rd, 2012

I placed an order for four posters, two with poster hangers and two without. I received two separate shipping emails but both had the same tracking number. I received a package with the two posters without the poster hangers. I waited a day but no second package arrived. I then emailed and waited two days with no response. I then called, waited on hold for 45 minutes to be connected to a CSR who had to email a supervisor my issue so there was no resolution. I asked the CSR how long I had to wait for an answer and he said I should be receiving an email in 24 to 48 hours. I asked him why he couldn't resolve my issue and he really didn't have an answer for me. Basically they hire people to answer the phone to take a message. He did not give me the option of cancelling the order and getting a refund or anything at all -- it was just him keeping me on the phone for five minutes while he typed an email to his supervisor. Regardless of how this plays out this is one of the worst customer service experiences I have ever had (and I order a lot of stuff off the Internet) and I will not buy from this company again.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Over 500,000 Posters & Art Prints, Movie Posters, Vintage Posters, Motivational Posters & more. Value Framing, Fast Delivery, 100% Satisfaction Guarantee.

Company Representative

Thumbnail of user ashleya94
Ashley A.
Typically does not respond to reviews

How do I know I can trust these reviews about AllPosters?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about AllPosters?