• AllPosters

AllPosters

Overview

AllPosters has a rating of 1.92 stars from 239 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AllPosters most frequently mention customer service, business days, and poor quality problems. AllPosters ranks 49th among Posters sites.

  • Service
    37
  • Value
    38
  • Shipping
    41
  • Returns
    15
  • Quality
    36

This company does not typically respond to reviews

Positive reviews (last 12 months): 18.2%
Positive
2
Neutral
0
Negative
9
29
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I am extremely appalled by the lack of customer service from your company.
How would you rate AllPosters?
Top Positive Review

“Review for those worried about ordering”

Kimberly K.
10/9/23

I thought I would write a review for Allposters.com as I was nervous about spending so much money on a website that has such bad reviews. I gave it a shot and am really happy I did. I ordered two framed pictures and they came on time (exactly when they were supposed to) and they were in great condition. The only reason for 4 stars is because the website said the pictures would be 32x32, and the ones I received were 31x31. Not a dealbreaker, but I really wanted a specific size for the location as I was matching size to another picture on the same wall. I've ordered from a competitor in the past (who is no longer in business) and the first 2 framed pictures had to be returned due to sloppy work. The next 2 I received looked better, but one still had an obvious separation on one of the corners of the frames. I kept them due to not wanting to deal with another return. This separation ultimately caused the frame to break years later, hence why I needed replacements. The pictures I received had no such issues, the frames looked great, the posters looked good, and the non glare glass is nice as well. I would definitely order from this website again. I hope this helps someone make that decision.

Top Critical Review

“Damaged”

Debbie R.
9/23/23

My poster came with ripples and folds in it making it impossible to frame for a good quality image. Very disappointed

Reviews (239)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (63)
Thumbnail of user angelob170
1 review
0 helpful votes
February 3rd, 2024

I ordered 8 movie posters (27x40)….not a single one of them is the right size! Every single one is either too thin or too short! Company sucks $#*!

Value
Shipping
Quality
Thumbnail of user debbier849
1 review
0 helpful votes
September 23rd, 2023

My poster came with ripples and folds in it making it impossible to frame for a good quality image. Very disappointed

Products used:
Poster

Value
Shipping
Quality
Thumbnail of user gion5
1 review
0 helpful votes
February 25th, 2023

I order at Allposters.com few time, at first it took like forever to deliver almost 1 month then i raised to CS, and the following week i received 2 copies of same items. But only happens once delay probably due to custom. But hey the poster was really great and worth the wait, I have no problem on my other purchases. - Singapore

Tip for consumers:
Be ready to wait on the longer delivery, but once you got it should be worth the wait, Have a trip to Ikea to buy your frame while waiting

Products used:
Posters

Service
Value
Shipping
Returns
Quality
Thumbnail of user josephs2572
3 reviews
5 helpful votes
March 4th, 2022

We purchased a $250 framed poster and it arrived via FedEx in an unsecured, unprotected, flimsy box, with no internal foam protection or any other packaging norms, and as a result, the box and it's contents were severely damaged; frame split, glass cracked, etc. Just a bunch of inept, capitalist fools, that should do the American consumer a favor, and get the hell outta business! GO already, you incompetent jack-asses!

Service
Value
Shipping
Returns
Quality
Thumbnail of user potiukd
1 review
0 helpful votes
September 6th, 2023

I cannot review the product I ordered because I still haven't received it! I have never seen such poor shipping practices anywhere else! What is the point of "tracking" when the so-called tracking never updates?! I wish I had read the reviews on here before ordering from these clowns. I will update if and when I receive said product!

Update:
I finally received the above order, a movie poster, but I am disappointed that the top was cropped and the print looks like it was cheaply scanned by an amateur printing outfit! I expected better quality after paying good money for this! Never again.

Products used:
Movie Poster

Quality
Thumbnail of user meghan.phillips78
1 review
1 helpful vote
May 27th, 2023
Verified purchase

I bought a movie poster that has been cropped along the right side. Names are completely cut off. I've contacted customer service, but judging by some of the reviews here, I won't hold my breath. I know it's just a reproduction, but come on! Have some pride in your product!

Service
Value
Shipping
Quality
Thumbnail of user alecs47
1 review
1 helpful vote
June 9th, 2018

This website has great prices and a ton of selection. I ordered 2 items, one Thin Lizzy and one Led Zeppelin poster. I received them within 5 days as expected, but wasn't overly satisfied when I opened the package. The Thin Lizzy poster was great, had good color and was printed on quality poster paper. But when I unrolled the Led Zeppelin poster, I was extremely disappointed. It was printed on a cheap, thin piece of paper and the picture was blown up so much that I could almost count the pixels. I checked and it is only offered in one size (24x35 in.). As a company that specializes in posters, they should be able to look at the poor quality of this poster and realize that it should be printed with much smaller dimensions which would eliminate the pixel problem. I will likely not order from here again.

Thumbnail of user brea9
1 review
0 helpful votes
April 4th, 2023

Placed an order on March 11, website tracker does not work. No customer service number available. Emails sent to customer service go unanswered. One month later I Finally found a phone number in someone else's review. The person who answers the phone knows nothing. Says she thinks the item was discontinued and isn't sure if they would have ever let me know. Suggested I spend double the money for a different poster on their website and place a new order. I have a very sad little boy who just really wanted his Tom Brady poster for his birthday. I will never recommend or order from this website again. Buyer beware!

Tip for consumers:
*******592 Here’s their customer service number if anyone needs it. Not that they know anything nor are they willing to help.

Products used:
None. Nothing came because item was discontinued after my order without notification.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tracik80
1 review
0 helpful votes
August 28th, 2023
Verified purchase

The quality of the images are grainy off center and shipping is slow, one out of 3 orders was damaged so bad UPS returned it in route to all posters and I was never contacted to provide the status. They don't give a damn. Done with them

Thumbnail of user kimberlyk1587
2 reviews
1 helpful vote
October 9th, 2023
Verified purchase

I thought I would write a review for Allposters.com as I was nervous about spending so much money on a website that has such bad reviews. I gave it a shot and am really happy I did. I ordered two framed pictures and they came on time (exactly when they were supposed to) and they were in great condition.

The only reason for 4 stars is because the website said the pictures would be 32x32, and the ones I received were 31x31. Not a dealbreaker, but I really wanted a specific size for the location as I was matching size to another picture on the same wall.

I've ordered from a competitor in the past (who is no longer in business) and the first 2 framed pictures had to be returned due to sloppy work. The next 2 I received looked better, but one still had an obvious separation on one of the corners of the frames. I kept them due to not wanting to deal with another return. This separation ultimately caused the frame to break years later, hence why I needed replacements.

The pictures I received had no such issues, the frames looked great, the posters looked good, and the non glare glass is nice as well. I would definitely order from this website again. I hope this helps someone make that decision.

Service
Value
Shipping
Quality
Thumbnail of user ashtonz
2 reviews
1 helpful vote
July 28th, 2023

I found out this website has bad reviews after placing several orders, but here is my honest review of my experiences so far.

This website has a wider variety of poster content than other websites. They were also having a sale, so I seized the moment to get all the content I've wanted ever since I was a kid. I was able to get unique Japanese content and vintage maps.

My most recent purchase was a large, framed world map, but I didn't ask for any special treatment or cropping, so we'll see how it goes. But so far, for all of the standard 18 x 12 inch posters, I have 0 complaints on the quality or condition in which they came delivered. The only minor inconvenience I've experienced was having to wait about a week for the purchases to be delivered, but that's not a big deal.

Value
Shipping
Quality
Thumbnail of user madisonc455
1 review
0 helpful votes
August 22nd, 2023
Verified purchase

I had ordered a postered and had it shipped to my house of a poster that was a little bit difficult to find anywhere else that is also affordable for a budget. I was originally looking forward to receiving my new poster until it had arrived and what arrived was not what I was expecting to find. The poster itself was smaller dimensions then what was put on the order sheet. I have no idea whether or not I got the wrong poster or if they just have it wrong on their website but that was the first thing I found I was severely displeased with. Then I as I was unrolling the poster from the packing material that was used in shipping that had completely folded and flattened it like a paper fan. Even with the poster hanging on the wall anyone is clearly able to see the fold creases on it which in my opinion is not worth the money. I will admit that this site does have good poster designs but with the way my shipping was handled I am definably NEVER going to purchase from this company again. I would now have rather spent the extra money on a different site that I found or even spent more time looking for it in stores somewhere then have ordered this. Please if you are looking for a good quality poster look somewhere else. This is not the place to order from with the way that they have treated their products for shipping. I am highly highly disappointed in this product and I will continue to encourage everyone to not purchase from them at all or even again. This company is not worth spending money on with the way that they treated my product for shipping.

Tip for consumers:
Horrible company and don't bother making a purchase from them. It is defiantly not worth your time or money.

Products used:
I had originally bought a poster and tried to return it and the company would not work with me at all about any of the issues that I had and attempting to tell me that I bent the poster instead of accepting their fault in the situation.

Service
Value
Shipping
Returns
Quality
Thumbnail of user patrickk585
1 review
1 helpful vote
May 30th, 2022
Verified purchase

I purchased 6 one-sheet posters in two orders. All items were damaged by Allposters and the last was damaged by FedEx. Do not use this company since they don't seem to care about quality.

Tip for consumers:
Sloppy handling on their part was obvious.

Products used:
All of them after some damage repair. I couldn't wait another three weeks for replacement.

Service
Value
Shipping
Quality
Thumbnail of user davidr3988
1 review
1 helpful vote
October 14th, 2021

I like All posters selection very much. However, their shipping times take forever (even before COVID) and makes me want to use another site. I know they are not Amazon but when you order on the first of the month and don't get your shipment until almost 20 days later (?!?), that just takes too long!

All posters staff - please figure out a way to get the orders processed sooner and the shipments out the door much faster. This delay will probably cost you business if it hasn't already.

Thanks
Dave

Thumbnail of user jenniferf223
1 review
3 helpful votes
May 31st, 2018

It took 2 months to arrive. I can't recommend this website to however is reading this.
Packaging not great.

Thumbnail of user patc477
1 review
2 helpful votes
May 11th, 2021
Verified purchase

The product was very nice as described. I will not order from them again. It Took over 6 weeks to get my product. I contacted customer service twice with not much help at all. They just told me that they see the order but don't know when it will ship. Not worth the hassle even with a coupon.

Service
Value
Shipping
Quality
Thumbnail of user dominicf93
1 review
0 helpful votes
December 2nd, 2022

Slow service for over priced poster ($95.00), website confusing, i.e. Seemed to include framing; called co. " It'll be ready to hang" Sought a return, "Call Fed. Ex. To get return papers. Call back after 10 days if not satisfied." Find a photo or poster somewhere else, sized to a standard frame from Michaels.com or other such store. Send the money you've saved plus the value of my efforts, to, and visit your library.

Thumbnail of user tracys1177
1 review
3 helpful votes
July 7th, 2022
Verified purchase

My kids and I just spent a ton of time trying to pick out posters only to find out in the checkout that all 3 posters we had selected were not available. Huge waste of time. Obviously, no product updating is occurring on the pages you actually shop. Also, was able to find much better selection of Jordan posters on Amazon for a better price.

Tip for consumers:
Go somewhere else

Products used:
None

Service
Value
Thumbnail of user gailm574
2 reviews
4 helpful votes
December 3rd, 2021
Verified purchase

Ordered a large canvas print as a statement piece. It was thrown onto the stretcher bars crookedly with bits of another print showing on the sides. Just shoddy work, and it's so big it won't be easy or cheap to return it.

Products used:
Canvas print placed on stretcher bars

Service
Value
Shipping
Returns
Quality
Thumbnail of user kennn3
1 review
0 helpful votes
July 13th, 2022

Three times I have ordered the Shenandoah Valley and three times they have sent me products that cut off words, were up to 1/4" out of square, and left off the margins. I have gotten refunds twice. Someone is sleeping on quality control.

Products used:
none

Service
Value
Shipping
Returns
Quality
Thumbnail of user thomasj1886
1 review
2 helpful votes
October 16th, 2023

Poster not even processed two weeks past shipping date, ORDER FROM ANOTHER WEBSITE, scammers here!

Tip for consumers:
Really $#*!ty site, lots of better ones out there

Products used:
Poster

Service
Value
Shipping
Returns
Quality
Thumbnail of user marisaj20
1 review
2 helpful votes
August 26th, 2020

I ordered two posters from this site and I waited a very very long time. When I ordered them I had an estimated delivery time and my packages arrived one month to about 2 months after that. (And I'm not exaggerating)
They had good customer service (at least from my experience) I went on their site and talked to one of the employees in the online chat and was able to get another estimated delivery date. Those dates were accurate. Overall I love the quality of the posters but would not recommend if you need it asap. Expect to wait 1-3 months

Thumbnail of user craigs747
1 review
7 helpful votes
May 25th, 2021

It's taken over a month to get a poster. Large furniture ships faster. Every time I chat with their customer service I get "There's a delay at our warehouse, it will ship as soon as possible." No firm dates, no tracking information. Most recently they did me the kindness of changing to overnight shipping... but then could not provide an estimated shipping date. Kind of think this site is a scam.

Tip for consumers:
Don't use this site

Service
Shipping
Thumbnail of user markm3684
1 review
0 helpful votes
November 18th, 2021
Verified purchase

I've ordered more than a dozen posters from them, each beautifully mounted on a board. They are reasonably priced, well-done, arrived promptly by Fedex. I highly recommend them. I have never had a problem with any of their posters. The only thing to mention is that it is easy to obtain a 50% discount and I would not order at full price. They have a related company art.com that sells pretty similar items, sometimes at different prices. It pays to compare. I have not had things framed by them so that I can only comment on the prints mounted on boards, a process which I really like.

Thumbnail of user andrewm2886
6 reviews
6 helpful votes
July 18th, 2023

I placed an order for a small art print on a wood mount. Only 16x12". Should have been an easy job. But not for these folks. No, these folks are highly adept at the art of incompetence. To them, no transaction is complete without at least 3 operation bungles. That's 3 screw-ups. Then we can call it a day. First, they managed to crop an INCH off of the 12" image. That's a lot of cropping for a small image and of course it re-centered the focal point. They promised to produce a new one, and fix the issues. Then I didn't hear back for weeks. After numerous conflicting back n forth emails, I finally spoke with a "supervisor" who says the job got "lost." They need to start over. Again. She promises expedited shipping to help make up for lost time. But that never happened, it shipped regular ground. 2 weeks later it arrives. And it arrives, somehow, with the print shops copyright info printed on the FRONT of the piece. Not on the back. Right on the F'ing front. These people have to be trying to be this incompetent. No one works in Quality Control, they obviously have no process for that. This is ART we're talking about here, and they repeatedly demonstrated ZERO attention to detail. Sad. Pathetic, really. They ought hang their heads in shame. But no doubt they have no shame to hang with. It's been 2 days since I contacted them requesting a return. Crickets. Ordering, production, and shipping from AllPosters has been snail slow each time. FYI - AllPosters.com is also Art.com. I recommend ordering art from one of their many competitors instead.

Service
Value
Shipping
Returns
Quality

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Over 500,000 Posters & Art Prints, Movie Posters, Vintage Posters, Motivational Posters & more. Value Framing, Fast Delivery, 100% Satisfaction Guarantee.

Company Representative

Thumbnail of user ashleya94
Ashley A.
Typically does not respond to reviews

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1.9
239 reviews
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