Great print on demand service for straightforward posters.
Hesitant at first - because of all of the negative reviews I saw around online.
Low cost of entry - I caught AllPosters.com at a half-off sale event, so I figured for $6.50 per 24x36 poster, why not?
Posters - I think my posters look great! I purchased very graphics-heavy prints with large swatches of solid colors. There's no variance in the print quality at all--very smooth colors and very vibrant. The included receipt said it was a photo print so maybe that has something to do with the variable quality people have expressed? I've attached a photo of my posters compared to the images on the site on my laptop. Please note that computer screens and poster prints emit/refract light in completely different ways, so it's impossible to precisely print what's on a given, random screen.
Paper Quality - I found it to be a sturdy semigloss or satin finish. I would definitely believe it to be a 175gsm cover stock as suggested. The site says "medium weight cover stock," but what's the lbs or gsm? Unfortunately I don't know the exact weight specs. It definitely doesn't feel light. I've had prints from other online shops that are much heavier paper, but those tend to hold their curl more. The places I've ordered posters with lighter paper, I'm afraid of them ripping or tearing. I'll state again that I'm really happy with this cover weight for a poster.
Frames - I know nothing about AllPosters's framing service. But the images I've seen posted of crappy framing jobs suggests one should stay away. Go to a local framing gallery for similar prices if you want something high-end. Otherwise you can get a much cheaper plastic poster frame at a local hobby or crafts shop.
Customer Service/Returns - I was very happy with my purchase, so I don't know anything about their Customer Service or Returns process. However, each product page could probably include better, detailed specifications such as paper weight, paper finish, and printing reproduction (e.g. "photo print").
Shipping - This was an average shipping experience and it was what I expected. However, I made my purchase during the off-season (not during the holidays) and I didn't need it in a rush or anything. Additionally, I'd prefer retailers to roll posters image-out so that the curl doesn't affect hanging or framing; but this isn't unique to AllPosters. I think I've had only one place roll a print image-out and wrap it in protective paper. Oh well!
As the name suggests, they specialize in posters. Why try to get anything else from them?
This is a print-on-demand poster service. If you want to put down a large chunk of change for a piece of artwork, try something local and make sure you see it in-person before your purchase.
Since they're named AllPosters, I simply stuck with posters from them.
I would strongly recommend that no one do business with this company. My own story is that my wife and I ordered 12 posters for use in a Halloween display. We went through the Poster-Revolution website carefully and made our selections based on the provided availability information ordering only what showed as in stock. We placed the order with comfortable time for delivery prior to our need the night before Halloween and Halloween night. We placed the order with the expedited shipping option. After several days of watching the website and looking for status indicating shipment of our order, we filled out the contact us form on the Poster Revolution web-site requesting an update our order, which went unanswered. We then found it necessary to search the Internet for phone number where we could make contact with Poster-Revolution's customer service (interesting that they don't have a contact number posted on their website). At that time we found that although they had taken our money and that our order was in their system, for some reason it had not dispatched to their warehouses or vendors. This resulted in four of the posters we had ordered, a full one-third of our order, no longer being available in stock. We expressed the need for delivery of the items we had ordered as they comprised a backdrop to one of our displays and highlighted the fact that what we had ordered had been shown as in stock when we had ordered them. Poster-Revolution sent us the eight posters that they had in stock and prior to our need we received one other of the posters we'd ordered. All materials we received were shipped to us via overnight service. During the course of the several phone calls it took to arrange the shipping of the material we had order in a time frame suitable to our needs we were repeatedly encouraged to cancel the order rather than the company living up to their responsibility to deliver our products in a timely manner. Again, remember we had paid for an expedited shipment up front. Fast forward to the end of November not having received the posters that were on back order or any word from Post-Revolution's customer service people I went online and check the status of my order on their site. I was alarmed to discover that the were showed as complete. I immediately sent an e-mail to Poster-Revolution's customer service department pointing out the error. In that e-mail I cut and pasted the three lines of the order from their website. The information included order number, SKU's and descriptions of each poster as well as pricing. A day later I got an e-mail back from Poster-Revolution's customer service manager which responded to only two of the three posters I questioned. The response was that those two posters were out of stock and they did not know when they would be in. I immediately sent out another e-mail expressing my discontent with the fact that when I was already a disgruntled customer I received what was essentially only a partial response to the questions I'd asked. The next day I received another e-mail from Poster-Revolution's customer service to be told that none of the remaining posters we had ordered were available anymore and that they had refunded our purchase price. Imagine my surprise the next day when searching for the posters we wanted for our Halloween display on Amazon I discovered that Poster-Revolution did indeed 9 units left of one of the posters we had ordered. To be brutally frank customer service seems to simply be beyond the individuals in this Corporation. Their lack of attention to detail, poor communication, and seeming laziness in responding to their customer base makes them difficult to deal with. To top things off their products are shipped in shoddy poor quality boxes. As a direct result of my interaction with Poster-Revolution customer service department. They will not receive any more business for me, nor will their parent company AllPosters, Com. For your own peace of mind I would strongly recommend that you follow suit.