These people are shady and do not believe these reviews because they pay off users to remove bad reviews and and then ask for a better review. Then they don't pay what promised. I toLd them i would remove review but never endorse them. I will be posting a image of their shady pay off and sending to Google. Before reviewing, you will see their reply with standard reply and they already spoke with me and offered no solution. If they cared, they would phone again and offer a solution or attempt one.
Not at all happy with my move. The people in the office are nice enough. The guys that did the work were careful but they were slower than slow trying to juice up the bill. They knew what was on the list, and when they got there, they saw it was even less I was figuring around 500 and ended up at $800 for a bed 2 nightstands, couch lounger, office chair and probably 10-12 boxes and bags. They charged me for shrink wrap which I knew about for $45. I didn't know I was getting charged for tape and a speed box. The speed box was for them, taking my boxes and a few bags and throwing them in their big box so they could charge me $45 and that of course came at the end of the bill, that box was filled with other shades and someone's last move or items confiscated from moves. They didn't ask if I wanted the speed box. This is pretty corrupt in my opinion. That's a good one that was a box where they threw some things in and they had it on their truck and they said it was for ease what it was for ease for them not me. I had seven trips in my SUV prior to them coming here. I didn't even have them move my desk because I knew that was going to be 30 to 40 minutes of wrapping so I left it there. I didn't have them put my bed back together because that would've been another 45 minutes and I didn't have them put the mirror back on the dresser. These were all things I planned on but they milked it so bad that I couldn't get it done and I'm sitting here upset right now that I still have to do all this work myself after an $800 bill for a small group of items that should've been nothing to do but they wanted their tips and they didn't get a big one. I could see they were disappointed because the guy kind of looked at it, then looked away never said thank you or anything else. Never use this company again. In the past I've done the same job in less time with a friend and a pick up truck. One of the guys told me if I move again call them direct it'll be much cheaper. This is the kind of help these companies get. Now, why would I rehire some guys independently that move so slow when they're actually accountable for a company? Because I guess I'm stupid. I am being generous on the three star because I think the company itself is probably decent, but this whole moving business seems like it's plagued by guys who just want to get a tip and don't wanna work. I was standing there watching them anxious to wrap things myself I actually did wrap my File cabinet because I just couldn't stand there and watch anymore and my SUV was already filled to the brim. One hour into the job they needed to take a cigarette break. Are you kidding me a cigarrete break after an hour of 150.00 an hour work. LOOK,AT THE REVIEWS ON YELP AND YOU WILL NEVER USE THEM! I AM BETTING THE MOVERS WHO TRIED TO GET ME TO GO DIRECT WITH THEM ON MY NEXT MOVE ARE STILL WORKING FOR THEM BECAUSE THEY DO NOT CARE ABOUT THE CUSTOMERS.