• AllergyBuyersClub

AllergyBuyersClub

Overview

AllergyBuyersClub has a rating of 1.53 stars from 77 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AllergyBuyersClub most frequently mention customer service, air purifier, and return shipping problems. AllergyBuyersClub ranks 13th among Allergy sites.

  • Service
    10
  • Value
    10
  • Shipping
    9
  • Returns
    7
  • Quality
    8

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • This is the worst company ever for customer service.
  • Bought an air purifier and waited month with no communication from them.
How would you rate AllergyBuyersClub?
Top Positive Review

“All good experiences”

Jill J.
8/28/21

I've purchased a fancy air purifier and multiple dehumidifiers from ABC over the years and have always been happy with the service and my experience shopping with them. I recognize this is very different from all of the reviews here but thought it was important to stop by with my personal feedback.

Top Critical Review

“Don't waste your money!”

Linda M.
12/30/22

I purchased a PowerPure 5000 by Aerus Warm & Cool Mist Ultrasonic Humidifier one year ago, worked great all winter, used it this winter for one month then it would turn on at all. Called customer service they said something must of happened in shipping a year ago. No Im sorry no nothing. 100 bucks down the drain.

Reviews (77)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (34) air purifier (18)
Thumbnail of user joyp265
1 review
0 helpful votes
December 30th, 2022

I was sent the wrong item. Which was very expensive pillow. Yes, I opened the box so technically I shouldn't be able to return them. But I did. In the email it was stated my order would ship out that morning. It didn't so I called the following day. I was told it ships directly from the manufacturer and probably would ship until after the new year. That would put it almost thirty days out. I am not impressed, and I haven't even received the item I was just honest enough to return 'opened' pillows

Thumbnail of user andreac122
1 review
2 helpful votes
April 24th, 2017

Very helpful when your in the market to purchase. Had an issue with the Pure Air combo after a few days. 3 Customer service reps were so rude. I asked for a supervisor. The last rep told me she wore many hats & she was it. She would mail me a return label to send back the machine. 9 days later I haven't received it. It was mailed from Virginia to Philly. I am totally disgusted with this company. I called Pure Air & they contacted Allergy Buyers to contact me. It was useless.

Thumbnail of user gregoryh3
11 reviews
82 helpful votes
November 23rd, 2011

Interesting and informative website with many products listed --- however... user reviews are screened and my review of a humidifier was never posted (Pure Guardian H4500... shows ZERO user reviews and one critic (employee) review.) Since I believe scathing reviews are useful -- and they won't post them --- the site has less utility. (They could always add a comment and rebut a review if they don't agree with it -- but you just won't see it --- because they won't post it)

They have live on-line chat also, but after about 5 minutes -- they just ignore you and move on to a different customer...

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From the business

Shop a curated selection of healthy home products including air purifiers, dehumidifiers, humidifiers, vacuums, and more. Enjoy free shipping over $75, customer reviews, and chat via online or phone with experts for free to help choose the right products.

Business History

Since 1998, Allergy Buyers Club has been reviewing and selling top-rated healthy home products to customers that suffer from allergies, asthma, and more. We are Better Business Bureau accredited and are an authorized online retailer of manufacturers in the air purification space.

Company Representative

Thumbnail of user tonyr174
Tony R.
Typically does not respond to reviews

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