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6 reviews
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Our house sits on a dead-end road adjacent to an undeveloped, wooded area in eastern Birmingham. This large wooded area is owned by St. Vincents East Hospital. Three trees located on the property of St. Vincents East Hospital were at risk of causing damage to our house and property, i.e., a very large, completely dead pine tree and two trees with significant soil erosion around their root systems leaning toward our house. About 15-years ago, a tree from the hospitals property fell on and destroyed our outdoor storage building. The hospital was liable for the replacement of the destroyed storage building. Due to this previous occurrence, I contacted Medxcel Facilities Management (hereafter Medxcel FM) at St. Vincents East Hospital requesting the removal of these trees. I did not wish for additional damage to our property to occur for which St. Vincents East Hospital would be liable. Medxcel FM contracted Allen Tree Service in Birmingham, Alabama to do the work.

On Thursday, 12/28/2017, Allen Tree Service sent a crew to cut down the three trees. Unfortunately, no one contacted me regarding the date and time the tree removal would be done. I gave permission to the crew to back their crane truck into our yard. I did not give permission for any other equipment to be in our yard. The Allen Tree Service crew cut down all three trees so that they fell away from our house into a wooded area. The crew made no attempt to remove any part of the trunks nor branches of the three trees. Several nearby living and viable trees were damaged due to the method the three trees were cut down. A large section of our front yard was damaged, i.e., truck and utility loader ruts with destruction of the underlying grass, with little to no attempt to repair this damage by the Allen Tree Service crew. The area where the three trees fell looked as if a tornado passed had passed through, i.e., the large trunks and branches of the three cut down trees on the ground with damage to adjacent living trees.

Our two neighbors have commented on the unsatisfactory job performed by the Allen Tree Service crew, and the eyesore created by their unacceptable work. One neighbor voiced concern that the eyesore created from their shoddy work would have a negative impact on the sale of their house. Because all sections, i.e., trunks and branches, of the cut-down three trees were left by the Allen Tree Service crew, I shall have personally pay for the proper removal of the tree trunks and large branches. Someone will have to prune the living, viable trees damaged by the way the dead trees were cut and allowed to fall. In addition, I shall have to level the yard where ruts were made and place new sod in the area where the grass was destroyed by the Allen Tree Service equipment. A more acceptable and professional approach without the incurred damage should have been done in removal of these three trees.

For the past several decades, dying trees on St. Vincents East Hospitals property at risk of damaging our property have been a repeated problem. Several years ago, I notified a different facilities management company at St. Vincents East Hospital regarding two dead trees on their property adjacent to our property. They arranged for Ace Tree Service to remove the two dead trees. Ace Tree Service removed all parts of the trunks and branches from trees from the area and caused no damage to adjacent living trees or our yard. This previous experience was entirely different from that recently encountered with Allen Tree Service. Due to the manner the trees were cut down and left on the property adjacent to our house as well as the damage done to our front yard, I would NEVER recommend Allen Tree Service to anyone for any type of tree service. From personal experience and previous work done, both Ace Tree Service and National Tree Service provided complete and excellent tree removal services.

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