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Allegro Medical has a rating of 1.31 stars from 42 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Allegro Medical most frequently mention customer service, and credit card problems. Allegro Medical ranks 80th among Medical Supply Store sites.
No positive highlights yet
I ordered several bottles of over the counter medication. The price was so good I actually thought the site was a scam. The medication arrived within 72 hours. Amazing.
I ordered 10 of an item on May 19th. Received confirmation email and it stated items would be shipped with 5-7 days. By June 6th, I had not received the items and had not received any communication from the company regarding shipping, delalys, order cancelation, etc. Sent two separate emails to customer service - no response, tried to call, placed on hold and hung up on. Filed a dispute with my credit card company to have charge refunded. I would not recommend ordering from this company.
I have been a customer of allegro medical since 2012. They have great prices and they usually ship things to me pretty quickly. My last two orders were not like this, however. I order 24 boxes of syringes and 24 boxes of needles, every time. Both of the last two orders have been considerably delayed on the needles. The first time it was no big deal, customer service was very nice, and sent me a different brand of needles that were in stock within a few days. This last time I got the run around by three different customer services agents, no one would help me, promised to send me tracking information but never did, and the last guy travis acted horribly. He was very snotty and rude, but did not mind that allegro medical had already charged me $260 for needles i never got.
This is the last time I will use these people.
Tip for consumers:
Don't waste your time
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Medical Supplies. Allegro Medical is the largest and most trusted online supplier of home health care supplies and home medical equipment. Shop & Save now!
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