• All Citizens

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Overview

All Citizens has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. All Citizens ranks 63rd among Underwear sites.

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How would you rate All Citizens?
Top Critical Review

“-This was by far my worst online shopping experience”

Chris G.
6/12/19

If you want a no hassle experience when shopping online I highly recommend you look elsewhere. From the cost and all the positive claims I was fairly optimistic for a premium product/experience. Instead for my first impression, I received an order that was completely wrong in every possible way, being the wrong size, color, and type. Orders get wrongly sent every so often so I can accept the possibility, so I contacted the seller in hopes this would be a quick and easy fix. 3 weeks later and getting PayPal involved because the seller started taking days to respond, they send me a replacement order which was the exact same wrong order and now I'm left having to return both boxers only to receive a refund, never getting to try a proper fitting boxer, wasted time, and a lot of frustration. To top it all off, the boxers aren't even made in the US but China I absolutely regret wasting my time and am now back where I started 3 weeks ago. Update: About a week after posting the review I received another pair of boxers, but yet again, it's the same exact wrong order for the 3rd time. I'm absolutely baffled, I really don't understand how it's this hard for a seller to send the correct order, especially since they place a sticker onto their packaging of the exact contents. The bafflingness continues though, as I was neither sent a message in the packaging or my email about this one, so I have no clue if this is the 2nd order I sent back or a new one. The lack of communication this seller has is by far the biggest reason I've resented this attempted purchase. Update: So it's been another week now and I've fought with Paypal this whole time to even get my refund, the cause being that the seller provided me with a prepaid shipping label that was different than the one they provided Paypal, so I'm basically unable to receive a refund since the addresses where different. So I'm even worse off then when I started this whole ordeal, so I'll be further suggesting you never buy from this seller for your own sake. -posted from my google maps review

Reviews (1)

Rating

Timeframe

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Thumbnail of user chrisg530
1 review
2 helpful votes
June 12th, 2019

If you want a no hassle experience when shopping online I highly recommend you look elsewhere.

From the cost and all the positive claims I was fairly optimistic for a premium product/experience. Instead for my first impression, I received an order that was completely wrong in every possible way, being the wrong size, color, and type.
Orders get wrongly sent every so often so I can accept the possibility, so I contacted the seller in hopes this would be a quick and easy fix.

3 weeks later and getting PayPal involved because the seller started taking days to respond, they send me a replacement order which was the exact same wrong order and now I'm left having to return both boxers only to receive a refund, never getting to try a proper fitting boxer, wasted time, and a lot of frustration.

To top it all off, the boxers aren't even made in the US but China

I absolutely regret wasting my time and am now back where I started 3 weeks ago.

Update:
About a week after posting the review I received another pair of boxers, but yet again, it's the same exact wrong order for the 3rd time.

I'm absolutely baffled, I really don't understand how it's this hard for a seller to send the correct order, especially since they place a sticker onto their packaging of the exact contents.
The bafflingness continues though, as I was neither sent a message in the packaging or my email about this one, so I have no clue if this is the 2nd order I sent back or a new one.

The lack of communication this seller has is by far the biggest reason I've resented this attempted purchase.

Update:
So it's been another week now and I've fought with Paypal this whole time to even get my refund, the cause being that the seller provided me with a prepaid shipping label that was different than the one they provided Paypal, so I'm basically unable to receive a refund since the addresses where different.
So I'm even worse off then when I started this whole ordeal, so I'll be further suggesting you never buy from this seller for your own sake.

-posted from my google maps review

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