AliExpress

Product title always listed the highest grade model to make you believe that's what you are getting. You will find multiple model in the selection below. But in regardless which model you pick, the title won't change the description. Even after you placed the order, your invoice product description will show the highest model, with small fine print list the model you actually ordered.
Showing you one of the example, (not the product I ordered), I can probably list a bunch of it. Be aware.
(I wish I can arrange the order of the picture, but I can't. Here you go)
Third picture - advertise email description. Listed as *******mAh Car Power Bank... for $41.11
First Picture - Listed as *******mAh Car Power Bank... for $42.09, but it's actually a *******mAh model. With less than half capacity, it will probably jump a very small car.
Second picture - If you want what is advertised, it's actually $83.05. Noted that the main description won't change in regardless which model you picked. Pay attention to the small font description.
This is also happened to my order of a TV Box. Contact the seller. Very rude person. Saying "Are you blind?" Obviously, I am not blind, just not very careful with a web site operate by crooks.

After shopping for this item I chose AliExpress because the price was good plus the listing stated "Free Shipping" and "No Tax," but the moment I purchased I was charged shipping and tax. I tried multiple times to contact the seller through AliExpress but got nowhere with the AliExpress website. I received my item but I feel ripped off and lied to.

I make purchases every other day from AliExpress But they're not giving me any points. They actually have taken points away. I am the highest membership you can be. I have spent thousands of dollars and haven't gotten any points. I haven't done any returns or anything. There should be no reason why wouldn't it be getting points. I leave reviews also. They should really take care of their customers who spend an astronomical amount of money. I've spent $50.000 in the past year with them. I'm not very happy with the way I've been treated.

Very few trustworthy companies. Most are crooks. Aliexpress does nothing to help. Omgwigs forced me to leave a 5 star review to get a partial refund. Now I know why they have so many 5 stars. Aliexpress does NOTHING about this and doesn't allow you edit reviews because they're in on it! Be VERY WARY about this site. Poor suckers will see my "5" star and the cycle continues. Pics are what you order, full lace vs what you get, expensive 4x4 and itchy edged wig. Way too pricey for a non 13x4 lace. This is a $30 wig being sold to suckers like me for almost $100. Disgusting. I was able to get 37 bucks back AFTER blackmailing me into a 5 star review.

Don't ever buy headsets or earphones from AliExpress as there is no way you can get a claim or refund if there is any defect unless you got professional testing tools to prove the products is defective. Which means for 10 or 20 dollar worth item claim, you have to spend a day and be equipped to prove the products is defective and show evidence that either there is no sound or the sound is defective or distorted. Happy shopping!

At least 20% of time the packages shows as delivered or at post office. But nobody can help. And nobody knows where it is. So write off you money

I purchased About 5 items from this app. I know With COVID things would take a long time to get here, I got half my order about 6 months late, and never received the other two items. I messaged the seller multiple times because it says it was delivered but I've called and called the post office, apartment office, everything. Either someone stole a package, or it was lost yet the seller says it was delivered correctly. Idk over all Id look for someone where else to order things

Aliexpress are ok until you have a problem. I have ordered many items from them over the years, but this appears to stand for nothing if a problem arises. Their after sales customer service is a mickey mouse operation, and is designed to make you give up. You will go around and round in circles with them, and not get anywhere. I have come to the conclusion that they don't like giving refunds if you've received the wrong item, or haven't received it. Their dispute process is painful and frustrating, and not worth doing business with them if they cant treat their customer in a more respectful fashion when a problem arises. Its not that they come across as rude when dealing with you, they just don't do it in an efficient manner, with as little stress to the customer as possible. Even when the Seller has agreed to a refund, Aliexpress seem reluctant to give one. My Live Chat Agent constantly kept asking me for screenshots, when all she had to do was look in my account to see messages between me and the Seller. They obviously want to make it a hard and painful process for you so that you give up. No ethics. Their Buyer Protection is useless.
I would advise that you also take a screenshot when you place your order, as I had a few instances where I didn't receive email confirmation for my orders, which was disconcerting and out of character, however when I looked in my Aliexpress account, it did show that order had been placed. I won't be doing business with them anymore as it was the last straw for me when I recently dealt with their inefficient customer service. They need to lift their game if they want their customers to respect them.

Obviously the largest problem is the sellers, but AliExpress does very little to keep its sellers honest.
For instance, there is an automated refund system in place for orders that don't ship in a timely manor, however many sellers circumvent this by issuing a false/misleading tracking number to prevent refunds. Worse yet many sellers will demand additional payment after the issuance of this false tracking number. The AliExpress automated customer service will not allow the opening of any dispute until the package tracking shows as delivered (which of course will never happen unless you pay the extortion fee). If you are fortunate enough to get in contact with a real consumer support agent they do very little other than send an email to the seller and advise you to open a dispute next month (even if you provide all correspondence with the seller that clearly shows the intentional fraud). AliExpress customer service has no authority/ability to issue a refund directly or sanction the seller in any way, so they essentially encourage this behavior (not the agents fault but clearly how AliExpress wishes to conduct business).
In short AliExpress itself does not ensure (or even encourage) honest seller practices while trying to stand in the position that they have no responsibility. At-least eBay/Paypal can issue a refund when a seller is fraudulent.

Good products and bad ones too. Something was delivered to me that didn't work. First, you have to wait two months to receive it. Then you have to contact the seller. He asked me questions for 3 weeks telling me how to make it work. I proved to him that I knew it perfectly and told him it was not working. And each time, he told me the same nonsense. I understood that the answers were probably already programmed. So "the robot" keeps you going around in circles for weeks. And when you finally find out how to complain to the management of Aliexpress, you can't anymore because the deadline has passed! So, no need to hope for anything. It's good to know. No?

I ordered from 2 different sellers. Both shops estimated that my order would arrive in 12-22 days. I'm assuming that's business days. I'm okay with that. I ordered on May 5th; it's now June 5th and both orders have not even left China yet. I'd rather pay an extra few dollars for faster shipping. I don't expect to get my orders until July, if ever. I will never order from AliExpress or any sellers that are drop shipping from China for that matter.

I know we all want the cheapest prices and I'm guilty of that too. With this site though it really is a total gamble. I've used them a dozen times but been more disappointed than happy. Yes, you can get great bargains, but the things is you can also get disappointing low quality junk that doesn't last 5 minutes of use, and unfortunately that seems to be mostly what you do get. I won't use them again and instead will now make sure I pay for quality that lasts - lesson learned I guess.

When the tracking info says in transit and the minimum amount of time has passed to request a refund for a non-delivered item, they refund no problem. (Since they're shipping overseas, the real solution would be to extend the deadline to confirm receipt to a more reasonable timeframe.) On the other hand, if you wait to see if you get the item until just before the maximum amount of time before it auto-confirms has passed, and the tracking info updates to delivered but you never received it, since you can't prove you DON'T have the item, they won't listen when you dispute it due to, and I quote, "insufficient proof." Even though I confirm receipt every time I receive an item I ordered before the minimum time limit, even though I'm a repeat customer, they don't care I spent money on something I never got.

Products might be fine if I ever receive them. Just noted an extra month has been arbitrarily added to the expected receipt date.

If they obligated a return to get your money back, it's unfare. You see for those companies to ship items over here is dirt cheap. For you to send back is a price. For 60 dollars or less, a large portion of what you spent would get eaten up in the return shipping. The only dispute that may be fare is the few cases that the item was decided that they'd just give a refund.

I'm about to the point of not buying anything else on Ali. It's just not worth the hassle from being asked to provide evidence that you didn't receive an item(actually happened), to them 95% of the time siding with the seller when then send you damaged, returned, or faulty items. Whatever you do don't buy items that have high shipping as that can be another scam where they only have to refund for item. There are some decent buys, but I'm to the point of exhausted with being told how a broken item not working is because I don't know how to use it, or have to follow the instructions carefully... such as a soldering iron that won't melt solder when set to 450 degrees... on top of the links the give for you to sort stuff out not working. Pictures nope they're not enough. They need videos. But then they're not enough. A damaged microscope who's eye piece is 6 degrees off straight, won't focus, and macular degeneration gives a better picture, sorry Pictures and video isn't enough... just don't buy anything more than about 15 bucks so the sting isn't too bad when they get you.

I been bying for more than 6 month thru this web and most of the article are cheap and wen you claim any return or money back what they send you is two happy face and wen I claim to Ali Exoress they always give the reason to the seller. It's a shame in the way they treat the customer.

They are crooks. I ordered 2 GPU`s from a supplier and the products have not been shipped. The supplier gave me a tracking number for a package sent to Spain and I am from Romania. I asked Aliexpress to return my money and first time they approved my full refund. After a month they changed from full refund to partial refund and took $ 70 out of a total of $ 340. I hope this review will be read by a lot of people and their stolen $ 70 profit brings them losses of millions! Order **************

Refurbished/used goods are sold as new sometimes. I have purchased a few times from the storefronts and generally products are of extremely poor quality and not worth even the low prices you pay. They will not post any negative store/product feedback online if you submit one, only the glowing ones! Misleading product descriptions and it's impossible to return items if you are not happy, they make you jump through a million hoops (photos and other uploads) and even then refuse returns! Avoid unless the deal is worth serious consideration.

I am becoming more and more hesitant buying from Aliexpress. Some sellers are excellent and some not good as they rip you off, Also the wait is a long one with most of the companies. Yet a very few are very fast. With all the item I bought gave me a good list of good companies and I stick with them. So if you buy from Aliexpress be aware that you can be ripped off and no recourse regardless of what Aliexpress tell you.

I have ordered many Items through Alliexpress some items i order first i get last, one time i ordered a Mens wallet never received it! No explanation given for why? I just ordered a pair of Shoes after i ordered two watches and Men's laptop bag. I got the shoes first, the watches are still in Los Angeles almost 5 days, just like the wallet was, i'm beginning to think this is a common thing that happens.

I bought various items from AliExpress, from clothing to accessories. The clothes were mostly quite low quality and they looked very different to the images that the sellers would use. The stainless steels jewellery pieces were surprisingly nice and good quality though.
Shipping is a bit of a nightmare, as the tracking system is often slow and inaccurate and all the items come separately. It took over 30 days for some of the items to arrive.
However, they do stock some interesting items and sometimes the same items you'll find on AliExpress are sold by other brands at a higher price point.
Overall, I wouldn't necessarily recommend buying from here unless you have watched hauls or reviews and know what to expect.

Buyer beware. We want the best deal but it's true quality has its own price.
1.Be aware that what you are buying is either copy cat or lesser quality but it works. Just live up to what extent
2. Since it's better pricing be prepared to sacrifice shipping time, Sometimes lies lies lies from the shipper and finally after 60 days it came. Don't forget it also never showed up. Good luck with your refund.
3. Lastly customer service. Yes there is but do you think they care about your complaints. Good luck

Take it from my experience.