• AlienWare

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Overview

AlienWare has a rating of 4.47 stars from 30 reviews, indicating that most customers are generally satisfied with their purchases. AlienWare ranks 99th among Gaming PC sites.

  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
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What reviewers want you to know

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How would you rate AlienWare?
Top Positive Review

“Best gaming gear.”

Hiley P.
2/28/20

In my humble opinion, Alienware offers the most stylish and competitive gaming gear. I've got their laptop and it looks awesome and can handle any game.

Top Critical Review

“Useless support”

Arseny A.
8/15/23

I have been using alienwarearena.com for TEN YEARS, but a couple of weeks ago my account was banned for no reason. I only read the news and did daily ARP tasks. Support completely ignores me. I really regret that a couple of years ago I bought a Dell laptop. I'll never buy a Dell/Alienware product again.

Reviews (30)

Rating

Timeframe

Other

Thumbnail of user robertj480
3 reviews
7 helpful votes
April 5th, 2019

I had an AlienWare product for a while, and it worked just fine for me. Laptops are quite heavy, but I never minded about this. After several months of usage, my girlfriend spilled a huge amount of water on it, and it hadn't recovered from it. Not sure if I will buy another one here. Anyway, before this incident, everything worked almost perfect.

Thumbnail of user valentinar5
1 review
1 helpful vote
October 18th, 2017

Top service. And a great product, i had my Alienware 13 R2 delivered with incorrect screen. The tech switched it 4 days later with a new one. Free of charge. In My home. Great warranty.
The only thing i can complain about is the price, i can get alot of hardware for the same price, therefor i can only give 4 stars. Had to buy refurbished as i cannot afford the retail price in Denmark.
Im waiting for my new (refurbished) alienware 13 R3 too arrive and will off course edit my review when i get

Thumbnail of user ashtona8
1 review
2 helpful votes
October 24th, 2017

Bought a used Alienware on Ebay. Even though it was used and has been refurbished, the beast (weighted over 4kgs) managed to work for 3 more years without any major issue, still beating some mid-range laptops 4 years! Since it's release. This is definitely a high quality gear, but they are heavy. If you live in warm climates - you'll be all sweaty carrying this bad boy with you :)

Thumbnail of user saulg7
2 reviews
0 helpful votes
October 8th, 2017

These are really outstanding laptops with remarkable characteristics issuing something new every year however these tech innovations are alot pricey - if you want a powerful gaming station which is not necessarily a laptop - as for me its better to get a PC.

Thumbnail of user franng
2 reviews
3 helpful votes
June 1st, 2017

All the devices issued are definitely premium class but as for me, if you want real gaming - get a desktop at a lower price. This is nothing to deal with the fact the quality is great.

Thumbnail of user christians79
6 reviews
13 helpful votes
December 19th, 2017

No doubt, the best there is. The best costs money, expect to spend. Expect problems, they are inherent to Windows and being on the cutting edge. Dell has great support, vastly improved after the acquisition. Know what you are buying, there is a difference between a laptop and a mobile workstation. If you dont know the answer, you might be the person that is referenced in the saying... and his money are soon parted.

Its a gaming machine. If you are not a gamer and lugging around a 16lb mobile workstation, its not cool, you just became that guy.

Its the best for performance, enjoy it.

Chris

Thumbnail of user georgeg118
George G.
1 review
1 helpful vote
August 13th, 2016

Still they are probaby one of the best game pcs around but they offered more premium specs before Dell bought them. Now they are still great and even cheaper.

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