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Ireland
9 reviews
39 helpful votes

Alienware step backwards
October 30, 2015

I am an owner of Alienware laptop. It was expensive, but its nice and fast. I have now 3rd laptop in few last years and I was thinking about to buy new one, again. But, there is big BUT...

Its 2015 and competition on gaming laptop market is huge. After comparing everyting I have found. There is just 2 big competitors. It is Alienware and Asus.

I have 32GB ram in my Alienware m17 r4, brand Corsair, 4x8GB. When I checked latest Alienware laptop, it has only 2 ( two) memory slots. It means, I can have Dell OEM ram or 16GB Corsair, 2x8GB, but I want 32GB or even 64GB if it was possible.

Asus? Fast like Alienware, not so shiny design, but... 4 slots for ram, it makes much less noise when it is running ( Alienware is sometimes like a Jet flying in your room and yes, I have clean Alienware inside, so the noise its not because it dirty and the air cant flow).
If you have Alienware, you dont need any heating in your room.

The point is:

Why is Alienware going backwards, trying to sell "their ram and other things" when u can buy stuff with better performance, then Dell OEM.

I would buy Alienware without any ram and without any hdd, because what they are selling, its OEM and not worth to buy. Its slower then competitors or MASSIVELY overpriced.

Why dont have Alienware touchscreen? Even laptop for 700 euro has it.

So this christmas, thank you Alienware, no more. Asus is welcome and costs about 65% of Alienware in same configuration, which means, same power for much less money.

Dell is trying to sell overpriced products and services, when nobody wants it, but you have no choice with Dell or Alienware. Where is custom tailored solutions for customers?
Why are Dell and Alienware engineers sleeping in year 2008?

We want customisable products, competitive prices and unbeatable performance, otherwise, Dell will be for sale again in next few years, because it cant keep up with competitors who really can see the future.

Thanx for reading

Date of experience: October 30, 2015
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