We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
It was good. But would be great to search by what's at my local bookstore.
Only seller that could deliver book in a timely fashion! Excellent service
I ordered from you because you indicated $15 off which expires today (1 1/13/ 2021) There was no place to access it. My email would not take coupons. I ended up paying the full price. Your $15 discount appears to me to be a sham.
Easy lookups - great presentation - like ability to see condition of book - fantastic to see what's available
Using Alibris for my book shopping is always easy and I am often able to locate hard to find books.
Up-to-date service, in both what is available and the web interface. Easy to update billing method. Easy to find what I wanted.
When I sign up for coupons I get message that website is not available to this address?!?!
Easy to navigate. Good description. Responsive seller.
I wish I could search items within one store more easily to save on shipping
The totals and shipping changed frequently and I was never given the price quoted. Item total 78.95 + shipping 47.87= 126.82 With your quoted savings Item Total 92.84 + shipping 32.91 = 125.75 and I get that there is tax but even with a coupon it never came down to this price. Very Frustrating.
So far I was able to choose the issue I needed and there was a good selection.
I like that I can search and find what I want. I can also look around at books of similar interest.
Shopping was good. Hoping to get this book before Monday
The order process smooth. Now we'll wait and see how delivery goes
Alibris is one of the best sources to find the books you are looking for
I had difficulty putting in the credit card date; i kept clicking on the arrows not the numbers. Other then that very good experience. Thank you!
Easy to search and has an amazing user interface dashboard.
Never been here before and I am delightfully impressed.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.