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Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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Generally, I find Alibris easy to use. The website design is intuitive and simple to complete purchases. My only criticism is the vey poor quality of the photographs of the books on offer. Not sure if this is a limitation of your website or the quality of images provided by sellers. Condition of any book I buy is of utmost importance to me and this is often hard to asses from the very low-res pictures provided. If that could be improved it would be 5 stars from me! Thanks.
I am an old customer. Very satisfied. Old books keep many interesting ideas for subjects considered trivial today after long brain washing.
Very efficient for every book I have ordered so far. Thank you for your endless tank of old books
Really straightforward and I appreciate being able to browse through different editions of the same book from one page, including the publisher/year info. I wanted to buy a book for an incomplete collection so that was exactly what I needed!
1) The book I clicked "Buy" on was not available once I logged in. I would have liked it to be reserved for me.
2) The payment form said there was a problem with the billing address, but the "Use the same address for billing" option was ticked. How can the billing address be a problem in this case?
Very good selection of the interdisciplinary studies of literature and culture
I found very good information about the books and the sellers
First time buying, it was good price, now I need to see how long will be the arrival.
All good thank you, easy to use i would recommend to others to use thank you
Straight forward and easy to use. Payment was easy to use as well.
Ha sido rápido y sencillo, aunque los descuentos son paupérrimos
It kept requesting my state, even though I'm in UK and it's a county and when I entered Somerset it's cancelled my order. Second time, I worked around it but I never had that before. And I never asked to be subscribed but somehow I am. Not a good experience.
Illegal cookie policy for the UK.
Illegal spam policy for the UK.
Keep your illegal policies in the USA pls.
Very satisfying and user friendly experience of shopping today
Excellent and easy to shop with good range of prices for hard to find items
Easy to use and plenty of books at good prices. Pleased with my choice
It was a bit of a problem with the payment card as I wanted a different card to use
Alibris sell books that may be hard to find elsewhere, good prices and customer service and above all, they're not part of Amazon.
Again, this has been a quick and easy way of obtaining used books that I need
As always, a very good service, clear, quick and an ideal way to obtain used books.
A bit fiddly to use and kept bouncing me back to the start before I got it
Simple, fast and efficient. And it's not Amazon. What's not to love.
Thank you X 50 = message. Thank you again, dependable nice folks
As always... you folks are certainly habit-forming - thank you
Good experience, however there are not enough payment methods, PayPal would be a welcome addition.