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Al Haram Travel has a rating of 3.58 stars from 102 reviews, indicating that most customers are generally satisfied with their purchases. Al Haram Travel ranks 24th among Tickets sites.
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Looking forward for my visit to the holy cities Madinah and Makkah. In Shaa Allah. All booked and sorted by Al Haram Travel. Efficient service.
Do not book with this scam of a company… Do not book with this scam of a company if you want a stress-free experience. We booked our umrah trip with this company back in September 2023 for December 2023. Right from the beginning there were red flags but us thinking that this is a spiritual trip via a Muslim company, it will all be ok. How stupid and naïve we were to think that. The agent that managed our booking was called Talha. They demanded an increased amount of money as the initial quoted amount did not go through which was because of their own system but we paid the increased amount and confirmed the package. They sent us the details and itenary of the package including flight details, hotel details and the extras including transport in GMC cars for pickup from airport to hotels, vice versa and travelling to Mecca to Madina. This was all confirmed via email in September. Two weeks before our umrah date, I contacted Talha to ensure everything was all good but was told that our hotel in Madina was not confirmed and that they will have to book another hotel as there was no availability in the hotel that we had originally agreed. This was two weeks before we were due to fly out. Every single day since then, I was calling Talha several times during the day to confirm a hotel which they kept changing and would not confirm. I also gave them the option of giving us some money back so that we could book a hotel ourselves. They would not agree to do this. This was truly a distressful and nauseating time as we had two children with us and we were not sure if there will be a hotel to go to when we arrive in Madina. Talha only confirmed a hotel after we had checked into the airport for our umrah trip We were emotionally drained and did not know what to expect when we got there. When we arrived in Madina airport, we called the contact number we were given for the taxi company, the driver reported that he waited for us and had left. We explained that our flight landed on time and did not even take us too long to come out of security so why would he leave? He said he would be there in 10-15 minutes but we had to wait almost two hours inside the airport for him to come. When he arrived, he did not come in a GMC car as we were promised but a rusty old Hyundai H-1 that was dirty and dusty both inside and outside. We arrived at the hotel and a guy contacted us saying that we should meet him on the floor of our room as he is waiting for us and that we did not need to check in at the reception as he has already done that for us. Our room was ok, and we thought that despite everything, we were finally there. The next morning, we kept getting the cleaners knocking on the door to say that we need to leave as it's time for check out. We explained to them that we were supposed to be there for four days but they kept insisting that they were instructed by the reception that the room was only booked for one day and we must leave. I contacted Talha who would not give me any information or answers to our calls or messages and kept us waiting for information on the booking with the hotel. He confirmed that it was ok for us to stay almost at the end of the day making us waste a whole day of our trip as the hotel staff kept insisting, we leave with our belongings. The exact same thing happened again on the second day and we were not booked in for breakfast which was supposed to be included in the package. Again, Talha would not respond or answer to our calls or messages. We contacted the actual company and were informed that Talha has in fact gone on holiday himself. How someone can go on holiday themself knowing that there is a family with children stranded on a holiday because of his lack of professionalism and incompetence shows the kind of a heartless person he is. We had another agent call us from Madina who reported that he will sort it all but we had to pay 2600 SAR to the hotel to confirm our booking. The Madina agent did however come back and reimburse the money. During our trip, we were promised a GMC car for all our travels including the ziarat, but not once was a GMC car provided. In total there were so many disappointments booking through this company. Brothers and sisters, if you are looking for a spiritual umrah experience where you can be stress-free and just focus on your umrah, then do not book with this company as they do not care about anything else apart from money. The grief and frustration they put us through as a family is beyond traumatic and upsetting. May Allah swt help and protect us all from scammers like these
Looking forward for my visit to the holy cities Madinah and Makkah. In Shaa Allah. All booked and sorted by Al Haram Travel. Efficient service.
I was overwhelmed by Alharam Travel's service, their continued support before our travels and throughout our travels. They were always quick to respond and action anything needed. We had the most amazing stay in Egypt, Umrah in Makkah and Ziarat in Madinah. Particular thanks to Elahi Bux who was relentless in making everything run smoothly. May Allah bless you for your efforts.
Products used:
Umrah Package
This is my first experience with alharam travel. Brother Mohammad has been very polite and helpful and professional. I will highly recommend alharam travel.
This travel agency is quite professional, quick and the members of staff are very friendly and helpful, especially Hassan who supported me a lot right from the beginning and found me the best deals. I highly recommend this agency.
I spoke to one of the agent Saif from Al Haram travel he was very helpful in regards to find Umrah package
Highly recommend Saif anod his Team Al haram
Alhamdulliah just wana share my experience that this Alharam travel is really reliable and specially Kiran when i and all other my friends and family call u and you offer great reasonable packages which really suits them. May Allah swt always bless u with success Ameen
I spoke with omer he is good and polite guys. We make a plan for umara he gave us a good deal umara + dubia deal.
Booked seven days in antayla looking forward to the trip. It will a first family holiday since covid.
Jazak Allah Khairan kiran for helping me to find out best ever packages the way you did its really appreciate. Thats why i always refer My friends and family to contact with you to get best ever packages for umra and other holidays too.
Stay bless kiran always and good luck
I and my family made a booking with Brother Kurum Shezad, he was very polite and very helpful and made us feel at ease with our booking. Inshallah we will be booking again with Kurum shezad.
Alharam travel are amazing. By the will of Allah we have made several trips to Umrah yearly since 2016. As a family, with friends, taking members of external family. All catered and well suited to our budget and needs. Usba Noor has always been our contact and representative. She has always without fail catered packages for us so that our entire experience was amazing. If Allah wills definitely booking again and InshaAllah Hajj soon.
Kiran was referred by some friends, She is very helpful although I annoyed her a lot by changing my package lots of time but she didn't said a single word and kept on trying to satisfying me. I am so happy that I got in contact with her, she is such a sweet person the way of talking persuaded me to agree with her. I would definitely recommend
You guys to get in contact with Kiran if you guys are looking for any package.
Thankyou Kiran
Keep up the good work!
Oraza
A very smooth and comfortable Umrah experience has just been completed. I'm thankful to the agents and drivers who helped us make our experience pleasant. Regards
Accept our Gratitude. Your staff is so kind, professional and cooperative. This is what we found on the conclusion of our blessed Umrah trip through your company. The services were best. Thanks
I was informed about Al Haram travel by one of my friend who had fabulous experience, Sister Nadia at Al haram Travel provided fantastic outstanding service, providing all kind of recommendations for Hotel & airline bookings. I received all my bookings in ample time & very happy to recommend their services for Umrah, Hajj as well as other travel arrangements. Jazakallah & special Thanks to Sister Nadia
Hassle free and mr Tehseen was very helpful finding us a great deal for our Umrah. I Would highly recommend their company to the rest of the family and friends
Brilliant customer service from Faryal! Alhamdulillah everything has been really smooth so far. She helped find the best package for my family without any problems and went out of her way to ensure everything is smooth. She is very helpful, very friendly and very energetic. I would definitely recommend her to everybody.
Alhamdulillah, Our Umrah trip with Alharam travel went smooth, and very brilliant. We have been provided with every good service. JazakAllah.
22fab 2019 traveled arrange by alharm travel
Hotelwas on hill agent told me just slightly high but totely wrong distance from haram totely misguided triple distance which agent udman told.
In morning i have to catach the flight but my passport in theiroffice untill midnight
3 time jotel booking change and flights changed
I paid for 14 night but travel for 11 night cos of their flight booking date
Dont Trust
Masha Allah, your arrangements out there at every step according to our umrah situation was fantastic. Seeing out there in such a huge crowd, the alharam team was amazingly helpful. It was my pleasure to have a great traveling experience with alharam travel. Flights & hotels were also good, none of us had any problems in the whole trip. InshaAllah, from my side I will recommend you to our relatives & friends. Thanks a lot.
The prices are affordable as compare to native market. The service is pleasing and quick. I would say they are Great. They create your holy trip comfortable.
I want to say big thanks to Miss Kiran. She have done my whole family
Package like Hotel, Flight, Transport, and it was amazing experience i
Ever had. I would love to go again with Alharam Travel and I want to
Recommend to every one and if you are thinking who is the right person
To talk with then its Miss Kiran i would say. If you going first time
She is the right person to talk with. She was so helpful and polite in
Whole process of our umrah package
I will definitely recommend Alharam Travel to my family and friends. Sincere gratitude to these two wonderful staff Ali Noman and Siddique Tariq
I have been to Makkah and Madinah various times and through many different companies operating in the UK but AlHaram was the one I have chosen for next time Umrah and Hajj too. It was an amazing experience to travel with the most professional team. Scheduling of pick and drop, hotel, amenities hence everything was almost near to the perfect. I will definitely recommend it to my other relatives and friends.
Umrah organizers of AlHaram travel are the best people to book your journey with. I have been responded in a very appropriate manner. My hotel was nearby Haram as promised and transportation was also quite comfortable and air conditioning. Highly recommended.
Gain trust and grow your business with customer reviews.
To offer the best Hajj experience, we seek and try to maintain strong relationships to assure that our excited clients for Hajj or Umrah are always well-accommodated while as many things can impact the experience in Saudi Arabia. Although the challenges of a religious pilgrimage cannot always less than any other travel journey.
Alhamdulillah, Our customer’s satisfaction is highest in the industry as always. We take pride in providing the best service because Hajj is an enormous responsibility and we want to ensure that you experience a very successful Hajj or umrah, and also are surfed with extraordinary accommodations so you feel satisfied and have a pure focus on your Hajj Ibadd’a.
We want you to explore our website alharamtravel.co.uk to select what Umrah or Hajj package fits your requirements. Feel free to contact us for more information at 0207-099-8899, we’d love to hear from you!
Thousands of happy customers in the UK have experienced their successful umrah & Hajj trips with Alharam travel. For many years, Alharam Travel has been providing an extensive array of Hajj and Umrah travel packages to its customers like you. Alharam Travel has built a great reputation as one of the best travel industry in the whole industry. We are proud of the countless positive testimonials we have received from our gratified customers. We welcome you to explore our website alharamtravel.co.uk to select what Umrah or Hajj package fits your requirements. Feel free to contact us for more information at 0207-099-8899, we’d love to hear from you!
