• Al Haq Travel

Overview

Al Haq Travel has a rating of 4.37 stars from 116 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Al Haq Travel most frequently mention umrah package, and customer service. Al Haq Travel ranks 24th among Hotels sites.

  • Service
    29
  • Value
    28
  • Quality
    28

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.9%
Positive
8
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

  • I booked my first umrah Package with Alhaq travel and then i got air tickets travelling from London to Makkah.
  • Khurram Ali is very best at Customer service and carefully understands customers' requirements.

Critical highlights

  • My mother and her friends booked an Umrah trip with AlHaq Travel for two weeks.
How would you rate Al Haq Travel?
Top Positive Review

“Amazing customer service”

FSN B.
11/2/23

I was amazed by the level of customer service these guys provide. Thanks to sister Amna for her time and effort booking us a good package for Umrah. I would definitely recommend Al-haq.

Top Critical Review

“Unprofessional”

S K.
12/9/23

Keep lying and avoiding when they are at fault. Taken money and add fees when they never mentioned anything. Can not even listen to a customer. Ripped another close family off too by charging twice the price

Reviews (116)

Rating

Timeframe

Other

Reviews that mention popular keywords

umrah package (10) customer service (11) umrah journey (8) customer support (6) sister nimra (6) umrah services (4) umrah trip (4) khurram ali (4) hafiz saad (4) may allah (8)
Thumbnail of user fsnb
1 review
1 helpful vote
November 2nd, 2023

I was amazed by the level of customer service these guys provide. Thanks to sister Amna for her time and effort booking us a good package for Umrah. I would definitely recommend Al-haq.

Service
Thumbnail of user tahira43
1 review
0 helpful votes
September 18th, 2023

I was amazed at the level of customer support and appreciation these guys give. Totally supportive and very understanding to the customers needs. Making constant changes to packages to suit all our needs. By far the best price and customer service and piece of mind. Highly recommend Al Haq Travel!

Products used:
Umraa package

Service
Value
Quality
Thumbnail of user a_mimi20000
1 review
0 helpful votes
November 2nd, 2023

Very helpful and keep you updated all the time.Sis Misbah gives us all details we need. Thank you really recommend.

Service
Value
Quality
Thumbnail of user sisterzahrat
1 review
0 helpful votes
August 14th, 2023

Assalamoalaikum. Just want to say that Hassan is just awesome he went out of his way to give us what we wanted when we booked its christmas then we went again few months after in ramadhan. He really went out of his way kept in touch throughout subhanAllah such a kind brother and he's made us returning customers even my cousins are hooked to him masha Allah Thankyou Hassan May Allah bless you abanduntly Ameen

Thumbnail of user umari6
1 review
0 helpful votes
May 17th, 2023

Al Haq travels help me find a package for umrah for December very polite and helpful company I would 100% recommend everyone

Service
Value
Quality
Thumbnail of user shunua
1 review
0 helpful votes
September 1st, 2023

Thank you very much, sister Amna for helping to arrange recently graduated youngsters for a family Umrah 5* hotel with your company. I am looking forward to finalise our family Umrah package booking inshallah

Tip for consumers:
A reliable sources and trustworthy services for only trusted customers.

Products used:
Booking a spiritual package family holiday in Makkah, Saudi Arabia

Service
Value
Quality
Thumbnail of user hhadiakhan65
1 review
0 helpful votes
September 2nd, 2023

I spoke to one of the agent Misbah from Al Haq travels Hajj and Umrah.
Although i didnt booked but the way she treated me it was inspirational.
I will definately book in future when will get off from my work.
Highly recommend misbah from Al haq travels.

Service
Thumbnail of user shainshaha
1 review
13 helpful votes
February 26th, 2019

Went for Umrah with Alhaq Travel had a outstanding experience. I wish I could travel with them before so I never faced any issue which I had in past. I am So happy to spoke to Miss Nimra she was so helpful all the way until we came back from Umrah. May Allah Bless her. She is so professional in her roll. I am recommending every single human being if you want travel for Umrah go with Alhaq Travel and speak to Miss Nimra. Best of luck

Thumbnail of user zaheera25
1 review
0 helpful votes
April 24th, 2023

My name is Zaheer ahmed I spoke to misbha to help me to find umrah package i am surprise he help me alot he such a good person and very very helpful i am so glad to spoke with him

Thumbnail of user maywande
1 review
14 helpful votes
January 31st, 2020

Best decision was to book with brother Khoram Ali who made our umrah a very easy and amazing trip. After travelling with another agency for many years my family decided to change and try another agency, we came across AlHaq & Khoram Ali, we would like to rate them a solid 10/10, a very easy process. All you need to do is tell Khoram Ali your requests and he does the rest for you, just simply sit back and he will do all the work and take care of you! Highly recommend booking with him, thank you to AlHaq & Khoram Ali, if Allāh wills I will be travelling with him again.

Thumbnail of user khalidm27
1 review
11 helpful votes
March 21st, 2020

Ali thanks for your wonderful service
You are such a amazing person bless yo
You make possible to go world best places

Thumbnail of user naveeds7
1 review
15 helpful votes
February 26th, 2020

Khurram Ali is very best at Customer service and carefully understands customers' requirements. I am more than happy for the services received. Good work!

Thumbnail of user moadh
1 review
11 helpful votes
January 22nd, 2020

Thanks to Brother Ali for his amazing time and efforts. Alhamdullillah he has managed to secure us a very nice and comfortable Umrah with a fairly good price. Much recommended. Jazak allah khairan

Thumbnail of user reshans
1 review
0 helpful votes
March 6th, 2019

Very good trip. A lot of thanks to our negotiator Hamza who gave us excellent pricing and contented flight. Thanks for the great service Alhaq Travel.

Thumbnail of user maywande1
1 review
12 helpful votes
December 5th, 2019

I would highly recommend booking with brother Khoram Ali. The process of booking is simple with him, I told him what I want for me and my family, instead of giving me what I want he gave me even better with a free upgrade! Not many travel agencies can compete on this level. I will definitely be a regular customer with Khoram Ali & AlHaq travel!

Thumbnail of user zarlashts
1 review
11 helpful votes
November 13th, 2019

Assalamualeikum
All praise be Allah, Alhamdulillah I'm very very grateful to Mustafa, who showed a high degree of competence and professionalism in setting up the trip to the holy land for me and my family. I have completed my booking at an affordable and reasonable price. It is with no hesitation that I'd recommend booking with this company.

Thumbnail of user muzmili
1 review
0 helpful votes
March 4th, 2019

The team work truly hard and arrange for the best service promising. We would highly recommend Alhaq Travel.

Thumbnail of user syeds45
1 review
0 helpful votes
November 13th, 2019

Mustafa was very polite and well informed for my Umrah Package. Easy and pleasant service I hope everything goes to plan

Thumbnail of user imranh32
1 review
7 helpful votes
January 29th, 2020

Thank you to Zahid Salem for a great experience and family package

Excellent experience that was faultless and I highly recommend

Thumbnail of user ahmeds146
1 review
0 helpful votes
March 1st, 2020

Azeem is very helpful and have a woderful customer service and understanding of customer demand. Thanks for yours help all tje times.

Thumbnail of user osmanw
2 reviews
0 helpful votes
August 10th, 2019

It has been an excellent experience performing Umrah with this agency. They took care of the minute details, kept us informed and were always there to help. My Recommendations are to use the services of the company and you will book with the company on your choice from the next. Bet me. Bless you all.

Thumbnail of user fardeens2
1 review
0 helpful votes
February 22nd, 2019

I will confidently recommend it to everybody. I never had this kind of perfect trip. It was very well-organised. Thank you Alhaq team.

Thumbnail of user lubnaa7
1 review
0 helpful votes
February 22nd, 2019

I have booked my Hajj package with Alhaq travel after contacting different other agencies. I was offered a good package that met our needs.
Thank you to Aisha who has been very helpful through good communication.

Thumbnail of user khurams2
1 review
0 helpful votes
June 12th, 2019

Sharing a good experience means to give you a good suggestion. My Umrah travel with the Alhaq travel was so satisfying. I believe in experiencing things practically. For you, try it once and then conclude anything.

Thumbnail of user muhammadt24
1 review
2 helpful votes
January 17th, 2018

Lots of prayers from a happy customer. I have been in Makkah before with other travel companies but the class that is served by Alhaq travel was beyond my expectations. I got the best accommodation along with most comfortable transportation service and the best part was their customer support. They assisted me throughout the journey and ensure the convenience of my trip to Makkah and Madina.

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From the business

Get cheap Hajj and Umrah offers by AlHaq Travel to perform Hajj in 2018. We provide luxury facilities at cheapest rates. AlHaq cheapest Hajj and Umrah packages include 5 star hotels and convenient flights at lowest rates.

Company Representative

Thumbnail of user alhaqt
AlHaq T.
Typically does not respond to reviews

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