• Alexa

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Overview

Alexa has a rating of 3.4 stars from 68 reviews, indicating that most customers are generally satisfied with their purchases. Alexa ranks 1st among Web Analytics sites.

  • Quality
    7
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
1
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How would you rate Alexa?
Top Positive Review

“Alexa offers a robust suite of tools for website analysis that I've personally found invaluable.”

Fabio R.
4/5/24

Alexa offers a robust suite of tools for website analysis that I've personally found invaluable. Recommend

Top Critical Review

“Super bad bad suggestions to kids of all things!”

Nancy D.
3/1/23

Two commercials from alexa. One says act like you paid attention in class-ask alexa Other one says 3rd grade math is hard, ask Alexa. All I can say is wtf is the company thinking?! Making our kids stupid and cheating instead of actually learning and doing the work?! Alexa needs to go down!

Reviews (68)

Rating

Timeframe

Other

Thumbnail of user audras71
3 reviews
3 helpful votes
August 9th, 2022

I didn't get anything for my money. Next time I will use the services of other virtual assistants.
Very overrated app!

Thumbnail of user johnr2330
1 review
0 helpful votes
May 13th, 2020

The claims that Alexa hears you despite any ambient noise is patently false. She often is so deaf that even a well enunciated command to lower volume is rendered moot. I just read that one can also whisper to Alexa. That is truly a Trumpian prevarication since she barely hears my loud commands when any music is playing. Amazon can fix this and hopefully will.

Thumbnail of user asapr
51 reviews
312 helpful votes
July 10th, 2016

Alexa is not the best for webmasters. Even for an average internet user, its stats are still very inadequate and not up-to-date. There are also varying inconsistencies (a website could be in the top 1 million today, only for it to completely drop off the grid tomorrow). Bottom line, Alexa can't be relied on to make any professional decisions.It's almost like a popularity contest instead of web analytics there

Thumbnail of user reviewr7
10 reviews
24 helpful votes
June 22nd, 2019

alexa.com isn't the microphone in your house that tells the government what you say.

It's a website analytics utility website.

I've opened the website for about 5 years. It's now, from my point of view, on version 3. Version 3 has less information than the version 2 it was on 2 months ago

They MONEY seem MONEY to MONEY revamp MONEY their MONEY website MONEY every MONEY so MONEY often

I'm a casual user, just interested in a website general rankings. 2 months ago, alexa (version 2) provided me with a 12 month history. No problems.

Now (version 3), they don't. They've confirmed that the previous 12 month history they offered for free viewing, is now for paid accounts. Free viewing is now 90 day history.

Version 2 also gave you a nice little latency ping number, so if you thought a site was slow, alexa would confirm that, yes, it did take 3 seconds to load and was slower than 80% of other sites. Version 3 doesn't.

It would be vaguely interesting to view alexa.com's 90 day ranking history on their website, to see how many people use it. It would be even more useful to view alexa.com's 12 months ranking history, but you can't do that anymore. (not only that but the version 2 12 month history, gave you a useful Y-axis scale on the traffic stat history. Version 3's 90 day history gives you the data's minimum/maximum end points)

Version 2 if I recall gave website ranking up to 1 million, version 3 only goes to 100,000

So, um, pay, don't pay, do whatever with this site. Knock yourself out.

Here's a review I wrote a couple of years ago (I didn't publish), after they revamped it from version 1, to version 2.

(Version 1 gave the information about which sites linked into the website you were enquiring about. Version 2 removed that feature. Do you expect me to view? No Mr Bond! I expect you to pay) or, to use focus group language, "people appear to be getting value out of our site, without providing us with anything". Apart from word of mouth free publicity. Which I won't do anymore.

Alexa's email support also has an interesting format. You ask a question, the subject of their reply says "your ticket has been resolved". Unless it hasn't... in which case... you reply to your resolved ticket. I can't imagine why older people (and sometimes other people) sometimes find the Internet confusing

Version 2

It's funny how austerity never seems to apply to imaginary software companies. Or "the internet of things".

Alexa firmly falls into the category of sites that 99.9% of the world have never heard of, but the company only sees the traffic stats from that 0.1%, and suddenly thinks there's massive revenue to be made.

The result, is that they turn a good, sensible, useable site, into a mess that has "premium membership only" written all over it. When lots of people need a screwdriver, they use a knife. Alexa's tools are website information equivalent of a multimeter, and my budget for a multimeter is less than the subscription price many websites ask for.

When I own a multimeter, I own a multimeter. Alexas site content changes from week to week as the programmers think of different ways they want to try and extract money. Who knows what the website is going to look like in the next weeks/months, as they try to scrabble as much perceived money from pockets as possible.

At a rough glance recently alexa seems to have gone for the microsoft pencil case and rucksack, because it's changed to the cgi 2-colour green blue interface.

One of the signs that alexa is not a 'normal' billing site, is that when you cancel your subscription, you loose access immediately. Most billing systems give you access until the re billing date. When you try your subscription service, you learn that it is much less cobbled together than you were hoping for.

It isn't a comprehensive utility which is worth a subscription. It's a roughly collected bunch of numbers that they are trying their luck at asking money for.

This review absolutely isn't stating that alexa is useless. It isn't. If the alexa site had no purpose, this review wouldn't exist. The only reason for writing this review is because the site has useful info on it, but the programmers seem to want to clutter the site up un necessarily and jump on a subscription model.

Alexa.com really is..."the internet of things" (wouldn't survive if it was a high-street business).

Thumbnail of user nicholasp27
1 review
1 helpful vote
January 11th, 2017

The app on my phone still constantly restarts and i have the fire stick app also and seemed to do better when i uninstalled the firestick remote but the alexa app still restarts on my but work fine on my kindle if any has some suggestions let me know

Thumbnail of user sekhark1
1 review
0 helpful votes
August 17th, 2017

I am using all the tips like alexa toolbar, alexa widget, Regular posts, social Media sharing. Even I am getting much traffic to my site https://www.lallabi.com But from last few days I am loosing alexa ran? How I can improve again?

Thumbnail of user carlc20
1 review
5 helpful votes
July 29th, 2014

Alexa was once a useful tool for webmasters. Now they only provide accurate information to those who pay and it seems even penalize the sites of those who don't.

My site has increased in legitimate traffic week over week, month over month for the last 4 months yet my highest Alexa rank was 4 months ago (95k). Since then my rank has dropped to the 130ks and held there. SO either Alexa was horribly inaccurate before or it is penalizing site owners who don't now pay for the service...

It's sad what Alexa has become, I remember when it used to be the gold standard of site metrics.

Thumbnail of user watchdocb
12 reviews
43 helpful votes
July 4th, 2013

Owned by AMAZON, used to be a respectable site with worthwhile info. NOT anymore! Stick to selling amazon, leave the reviews and recommendations to sites like sitejabber!

1 rating was submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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