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Alcatel-Lucent has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.
Approximately 1 year ago I bought a Alcatel Lucent One Touch Phone from Target. The price was great-unlocked- everything was a go for about 2 weeks. When the phone started acting up. Well folks I have now spent almost 1 year attempting to get a hold of someone from warranties-to support- to even filing a Presidential Complaint. I have composed over 20 e-mails into every facet of this company-that goes under the TCL Communications-and no one- I mean no one responds. I do get solicitations for their new phones constantly. But I doubt I would ever buy anything from them ever again. They took my $$$- never bothered to live up to their mission statement. So folks- buy anything-but stay away from this company. Crooks.
Approximately 1 year ago I bought a Alcatel Lucent One Touch Phone from Target. The price was great-unlocked- everything was a go for about 2 weeks. When the phone started acting up. Well folks I have now spent almost 1 year attempting to get a hold of someone from warranties-to support- to even filing a Presidential Complaint. I have composed over 20 e-mails into every facet of this company-that goes under the TCL Communications-and no one- I mean no one responds. I do get solicitations for their new phones constantly. But I doubt I would ever buy anything from them ever again. They took my $$$- never bothered to live up to their mission statement. So folks- buy anything-but stay away from this company. Crooks.
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