• Albert Lee Appliance

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Overview

Albert Lee Appliance has a rating of 3 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Albert Lee Appliance ranks 52nd among Appliance sites.

How would you rate Albert Lee Appliance?
Top Positive Review

“Would recommend”

Ranee A.
7/19/18

Highly enjoyed purchasing our new washer/dryer from here. I'm honored that they agreed to honor the lowest sale price of the year even though it expired. Friendly service. Knowledgeable reps that kindly answer your questions and make sure you happily get what you need. Not over selling and up-selling either. Visited the Tukwila, WA location. Thank you.

Top Critical Review

“Bad Product and Bad Service!”

TM C.
10/3/22

About two years ago my wife and I purchased over $20,000 of new appliances for our new home. A couple of weeks ago one of those appliances (a GE refrigerator) went down. We called in an appliance guy to look at it and he told us that the compressor was out, that it had to be replaced, cost $1500. The fridge only had a 12 month warranty so we were stuck, Bad Product! (I think brand new fridges such as GE should last at least 5 years, so watch out for GE products.) We contacted GE and told them of our situation and they said they would help, yet to see any help and what help to be determined. I called the AL person (starts with a D) who sold us all of the products and told her of our situation. She agreed that she thought the fridge should have lasted longer but said that we happened to purchase the "lemon" fridge and there was nothing she could do. I asked if she could call GE since they sell the product and she said she would have to talk to her manager and get back to us that day or the next day. Well, it's been a week and have not gotten a call back, Bad Service! Anyway, buyer beware when purchasing products from Albert Lee.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user raneea
Ranee A.
88 reviews
196 helpful votes
July 19th, 2018

Highly enjoyed purchasing our new washer/dryer from here. I'm honored that they agreed to honor the lowest sale price of the year even though it expired. Friendly service. Knowledgeable reps that kindly answer your questions and make sure you happily get what you need. Not over selling and up-selling either. Visited the Tukwila, WA location. Thank you.

Thumbnail of user tmc12
1 review
0 helpful votes
October 3rd, 2022

About two years ago my wife and I purchased over $20,000 of new appliances for our new home. A couple of weeks ago one of those appliances (a GE refrigerator) went down. We called in an appliance guy to look at it and he told us that the compressor was out, that it had to be replaced, cost $1500. The fridge only had a 12 month warranty so we were stuck, Bad Product! (I think brand new fridges such as GE should last at least 5 years, so watch out for GE products.) We contacted GE and told them of our situation and they said they would help, yet to see any help and what help to be determined. I called the AL person (starts with a D) who sold us all of the products and told her of our situation. She agreed that she thought the fridge should have lasted longer but said that we happened to purchase the "lemon" fridge and there was nothing she could do. I asked if she could call GE since they sell the product and she said she would have to talk to her manager and get back to us that day or the next day. Well, it's been a week and have not gotten a call back, Bad Service! Anyway, buyer beware when purchasing products from Albert Lee.

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