• Alaska Car Transport

Alaska Car Transport

Overview

Alaska Car Transport has a rating of 4.61 stars from 795 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alaska Car Transport most frequently mention whole process. Alaska Car Transport ranks 24th among Shipping sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
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What reviewers want you to know

Positive highlights

  • Ive been in contact with Rob throughout the whole booking process.

Critical highlights

  • The customer service agent there told me she would have her supervisor call my daughter the next day.
How would you rate Alaska Car Transport?
Top Positive Review

“Very easy experience”

Jon C.
2/15/20

Very easy experience. I would recommend this company without hesitation. In fact, I was so satisfied that I'm using Alaska Car Transport to ship my other vehicle .

Top Critical Review

“Alaska Car Transport is awful”

Mason R.
6/25/22

I purchased my transport about a month before the pickup date. There was zero communication between myself the company or the driver until less than 24 hours before pickup. If I called there was a 3-4 hour hold time and the customer service would often hang up on me. Also my vehicle showed up almost 3 weeks late and was in TERRIBLE condition. I ended up having to sell my car and never got a call from Alaska Car Transport telling me my vehicle arrived.

Reviews (795)

Rating

Timeframe

Other

Reviews that mention popular keywords

booking process (5) customer service (7)
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Jon C.
1 review
0 helpful votes
February 15th, 2020
Verified purchase

Very easy experience. I would recommend this company without hesitation. In fact, I was so satisfied that I'm using Alaska Car Transport to ship my other vehicle
.

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Jeff O.
1 review
0 helpful votes
June 15th, 2020
Verified purchase

Great website and clear pricing. I really appreciate how quickly it puts the sailing date in, along with the easy booking.

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Winnie S.
1 review
0 helpful votes
January 2nd, 2019
Verified purchase

The time frame was great, everyone I was in contact with were pleasant and informative. I did have a couple of small car rubs, at pickup and I thought they were dirt spots until washing my car and trying to remove them. I will get them fixed when I get my oil changed. Overall, I would use Alaska car transport again. Except for the car rubs, everything was excellent, thanks!

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Stephen S.
1 review
0 helpful votes
July 22nd, 2019
Verified purchase

My past experience shipping with Alaska Car Transport was excellent. I trust that this will be the same.

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Cynthia T.
1 review
0 helpful votes
July 30th, 2014
Verified purchase

Excellent service from start to finish. My questions were answered promptly and my car arrived in Anchorage without any issues. Thank You!

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Donna B.
1 review
0 helpful votes
September 6th, 2016
Verified purchase

Website was easy to navigate. The agent (Vinny) was very helpful. I received my car in good condition as promised. I would recommend Alaska Car Transport to anyone who needs his car transported for a reasonable fee and delivered in good condition as expected. Should I decide to return to Alaska, ACT will be the first company that I contact to transport my car back there.

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Nick P.
5 reviews
0 helpful votes
April 28th, 2015
Verified purchase

The website is vary user friendly, and when I called in to ask a question your staff was very helpful. Thank you

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Daniel W.
2 reviews
1 helpful vote
August 10th, 2020
Verified purchase

Everything was simple and straight forward, it allowed me to select any additional coverage I wanted.

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AK G.
1 review
0 helpful votes
June 20th, 2014
Verified purchase

I found the initial contact, information and booking process to be very easy and efficient. It was a simple matter to bring my vehicle to the Port of Anchorage for shipping. It arrived in Vermont within the time estimated, and the crew off-loading the vehicle was quick and careful. I had an all-around pleasant and easy experience with Alaska Car Transport.

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Robin L.
1 review
0 helpful votes
October 18th, 2019
Verified purchase

Very user friendly. Actually got my car there a few days early.
Very trustworthy. Left change in the console, was still there when we picked up the car.

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Kamarra F.
1 review
0 helpful votes
July 2nd, 2014
Verified purchase

My car and belongings were shipped from Anchorage to Colorado Springs in a timely manner. The booking process was easy and I was contacted along the way to let me know my car was on schedule. The quote was exact and priced reasonably. Our car arrived a day early in perfect condition. We will definitely use Alaska Car Transport again.

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Brenda W.
2 reviews
0 helpful votes
June 15th, 2017
Verified purchase

This was the cheapest and easiest car shipping so far! They delivered my car as promised! Very happy!

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Linette l.
1 review
0 helpful votes
May 11th, 2019
Verified purchase

Ive been in contact with Rob throughout the whole booking process. The customer service, patience, and kindness he has shown me is exemplary.

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Ernestine D.
1 review
0 helpful votes
December 1st, 2019
Verified purchase

Process was easy and I received my car as scheduled and in the same condition as it was when I dropped it off. Great service

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anonymous Y.
1 review
0 helpful votes
October 3rd, 2019
Verified purchase

Love the immediate call-back, upon submission of quote, with a friendly and helpful rep. I really helped us decide which shipper to use by making this whole process super simple.

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John D.
3 reviews
0 helpful votes
December 24th, 2016
Verified purchase

Everything was done as promised. My car was even plugged in in Anchorage to keep the block heater working. Great crew on both ends.

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Stephanie L.
1 review
0 helpful votes
October 14th, 2019
Verified purchase

I was impressed. Everything when smooth and vehicle arrived without issues.
Would use this service again.

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Lorine B.
1 review
0 helpful votes
October 17th, 2017
Verified purchase

Everything was great - had no trouble with booking except I think you should put a quote in there regarding shipping or extra items in car - other than that, no problem at all.

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Charles W.
4 reviews
0 helpful votes
September 15th, 2015
Verified purchase

I've trusted Alaska Car Transport twice now in the past 12 months and could not be more pleased with their professionalism and service.

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Marianna B.
2 reviews
0 helpful votes
December 12th, 2015
Verified purchase

Very pleased with service to date, just booked reservation. Will follow-up with another review when we get the car at final destination.

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Marzorie M.
1 review
0 helpful votes
July 30th, 2019
Verified purchase

Once you plug in some information the company reaches out to you and you get your estimate online that very moment.

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Matthew D.
1 review
0 helpful votes
February 22nd, 2018
Verified purchase

George is very respectful and really helped fit the perfect shipping to send my show quality truck from Alaska to Arizona

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Thomas K.
1 review
0 helpful votes
November 10th, 2014
Verified purchase

Very pleased with the service I received, will be using Alaska Car Transport again on my way back to Alaska.

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michael s.
2 reviews
0 helpful votes
June 6th, 2017
Verified purchase

Love the whole process from receiving the Quote in under 10 seconds to the completion of the request and paying has been an Awesome experience ! Thank YOU!!

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Willy M.
1 review
0 helpful votes
December 3rd, 2014
Verified purchase

Very pleased with the overall service I received from Alaska Car Transport. Every time I called I was able to speak with somebody and get an answer. My truck was shipped over 3,500 miles and showed up a day ahead of schedule!

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