• ABestKitchen

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Overview

ABestKitchen has a rating of 1 star from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. ABestKitchen ranks 22nd among Restaurant Supply sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    3
  • Quality
    2
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What reviewers want you to know

Positive highlights

  • Attractive products; easy web site to navigate and use.

Critical highlights

  • The company has no customer service just an answering machine where nobody calls you back.
How would you rate ABestKitchen?
Top Critical Review

“ABestKitchen ripped us off”

Navin J.
7/3/20

ABestKitchen ripped us off for a couple thousand dollars for items that were paid for but never received. The company has no customer service just an answering machine where nobody calls you back. This company is registered at 1401 Old Glasgow Street, Pottstown, PA which appears to be a residence. If this doesn't get sorted out I'll be making a trip there where I will get my money one way or another!

Reviews (3)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (15) web site (4)
Thumbnail of user navinj
1 review
0 helpful votes
July 3rd, 2020

ABestKitchen ripped us off for a couple thousand dollars for items that were paid for but never received. The company has no customer service just an answering machine where nobody calls you back. This company is registered at 1401 Old Glasgow Street, Pottstown, PA which appears to be a residence. If this doesn't get sorted out I'll be making a trip there where I will get my money one way or another!

Service
Value
Shipping
Returns
Quality
Thumbnail of user marcusc200
2 reviews
0 helpful votes
June 18th, 2021

Avoid this business! Fake reviews, no real phone number, impossible to contact. Try it. Even their facebook page is fake

Tip for consumers:
Dont

Products used:
Never got the items

Service
Value
Shipping
Returns
Quality
Thumbnail of user dawnk189
1 review
1 helpful vote
April 30th, 2020

If I could give zero I would. We recieved two Winco Convection ovens the first week of February for our restaurant which was scheduled to open in March. One came with a shattered glass door. I immediately got on the phone and asked about the return/replacement process. I followed up with an e-mail and started the process-- which took over an hour to photography, write and compile. First with UPS. I sent everything in and called daily to ensure I was still being moved forward. UPS told me three weeks later that the case had been handed back to A Best Kitchen. So I started all over again with them-- and was assured it would be handled within the next few days. By mid-March, even after 15-20 phone calls and e-mails that were NEVER returned, nothing had happened! Then Covid hit and everything shut down. I still e-mailed and called hoping I would at least have some answer. Nothing. Since then, they have opened-- and I've called another 5-10 times-- anyone who would pick up-- and emailed everyone in the company whose addresses I could find. I reached a person in shipping and recieving yesterday who asked for all my communication that has happened-- and called him back today and he said he'd forwarded it on to someone who could help. I've called that person twice now and NO ANSWER.
DO NOT USE THIS COMPANY!
Note: If you make this right, I will removed this review-- but I will be posting this everywhere until then and reporting you to your suppliers and to the BBB.

Tip for consumers:
Buy elsewhere-- you have no guarantees you will be refunded or items replaced if something goes wrong.

Service
Value
Shipping
Returns

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