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Claim Your BusinessAirysummer has a rating of 1 star from 14 reviews, indicating that most customers are generally dissatisfied with their purchases.
I waited endlessly for 2 dresses. One looked NOTHING like the photo they showed and it was so light it could have been a night gown. The other; ordered in 2XL; didn't even fit my kid who is a size 6-8? Customer service for returns is a No Answer? Don't waste your money! Total scam!
I waited endlessly for 2 dresses. One looked NOTHING like the photo they showed and it was so light it could have been a night gown.
The other; ordered in 2XL; didn't even fit my kid who is a size 6-8? Customer service for returns is a No Answer? Don't waste your money!
Total scam!
Purchased a dress, didn't like the fit. I have been trying to return it and they will only give me 50% back.
No reasonable explanation. No where in there write up does it state they only give back 50%, as a refund.
Terrible customer service. Would not recommend this company to anyone
A. Stuben
Ordered a bathing suit after waiting like 3 weeks I emailed them and they said it was out of stock, so no emails to me stating that and of course they have my $ waiting now 2 weeks for my refund. Also got another suit I ordered and I ordered 2 sizes up and it could fit my 10 yr old granddaughter, not even close to right sizing. So do I even try to return it or just donate to someone and lesson learned, never buy from China again.
Dress supposed to be from Georgia USA made. I would say through communication and lateness ( actually never arrived) and time for refund to go through, this is a China company with many many names. Beautiful designs really pull you in.
Not a good company to deal with. The clothes is real thin and cheap. When we receive the clothes tried it on none of them fit. So the sizes were all off. So we contacted them to send them back. It cost over $70 to send them back to China. So they offered us a half of refund and we accepted that. Will not buy from them again
Very poor customer service, takes forever to get order, dress material poor quality. Overall dissatisfied!
Tip for consumers:
Don't waste your time or money
Ordered 5 dresses for an event I had coming up. They arrived too late (shipping updates I received were unclear) so I contacted them about their return policy. They asked me to take a pic of each dress and the item number so they knew I was returning their dresses. Sent it to them 3 different times before they finally sent me address to return, at my expense. When I received UPS confirmation that shipment was delivered, I asked when I would get my refund. Almost 2 weeks back and forth with them continuously sending them confirmation number because they insisted that they never got the package. Even got my attorney on board in case further action was needed. Finally received my refund, which, from the time I first contacted them about returning the order to receiving the refund, was about 4 weeks. And all of their responses were at least 2-3 days later. Usually check reviews before I buy, but this is what happens when you don't.
I ordered 3 lovely dresses from this company. My fault for not reading more reviews than I did. First of all it comes straight from China, they billed my card immediately. They gave me a confirmation # then told me they would notify me when my order shipped, I waited days then emailed them. I was told one item was out of stock and I could choose another item. I emailed them back and told them twice to cancel my order with no response. After realizing I had been ripped off yet again I called Capitol one to file a complaint. They were awesome and opened an investigation immediately. I got an email from said company that my card would be credited with in 7 to 10 business days and to please order again. Ughhh I've had it with online shopping especially when things come from China. Beware of this site, the clothes are cute but you will never get them. I hope I could help!
I was shopping for a dress for a wedding and I saw this dress online. It was beautiful but when I got it OMG! It looks like a used clothes and the material was sooooo poor and nothing compared to the web pictures. I used paypal to purchased this so I will be protected, after I rerturned it, I was expecting a smooth refund transaction but it turned out to be a nightmare. After 5 months of back and forth I did not get my refund from paypal and seller refused to give my money back. Now the seller has my money and the item back. How is that fair?! Paypal did not protect my purchased and sided with the seller!
Tip for consumers:
Beware of this seller
I received the wrong dress... the money back guarantee was not honored. I was finally offered 80 percent of my money back and keep the dress! The dress went to Goodwill! I wish I had seen these reviews before my purchase! Quality of the dress was poor and nothing like the advertisement.
Before you buy anything look up return policy is 1st. That will help you alot. Yelp & Google it. I've been ripped off 2x. It's so pissed because the catalog looks awesome. I didn't order anything SO disappointed cuz I liked alot. Also got dresses that were supposed to b cotton
Nothing I got was even close to my order
Tip for consumers:
That it's bull$#*!. My package came in a rolled up ball and completely taped up like a child did it. If you want to return the hoops they make you go through isn't worth it comes from China. Seriously do alittle background check b4 you decide. Good luck!
This website is a scam. I bought three dresses. Quality and style are nothing like the picture. I emailed to return them but no one responded. I called bank to debuted. Later on I got an email from Airysummer that if I can remove the dispute they would like to refund me 40% of the charge and let me keep the product or else I need to return at my own cost. They told me the only way to get refund is to remove the disbute. Therefore I called the bank to remove the dispute and bank charged me money back on the credit card. However, Airysummer never refunded me the money. I called the bank again to dispute but bank said once ticket is closed they can't refund me the money any more. DO NOT BUY FROM THEM
They ripped my mom off. She ordered a dress and never received it. Do not order! This is not a legit site.
Ordered a dress and a shirt from Airysummer, Never received the shirt and the dress didn't look like the picture and didn't fit. First email, they offered 50% refund, second, third, fourth emails finally ended with 80% refund. Do not ever buy from Airysummer!
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