• AiryDress

AiryDress

Overview

AiryDress has a rating of 3.8 stars from 544 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AiryDress most frequently mention customer service, good quality, and online shopping. AiryDress ranks 49th among Women's Clothing sites.

  • Service
    78
  • Value
    75
  • Shipping
    79
  • Returns
    60
  • Quality
    75

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
79
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What reviewers want you to know

Positive highlights

  • Thank you Rachel (awesome customer service) for going beyond the extra mile for me.

Critical highlights

No critical highlights yet

How would you rate AiryDress?
Top Positive Review

“Fantastic”

Adele B.
4/26/21

Used Airydress for the first time to buy clothes to keep in my motorhome for breaks away. Absolutely delighted with my order - it arrived 5 days after I ordered, beautifully packaged - each item in it's own reusable zip top bag - and then all carefully packaged into one box, each item is exactly as shown on the website and fits beautifully - items are true to size and of really good quality. I've now ordered a coat and can't wait for it to arrive. Brilliant... thank you Airydress from a very happy customer

Top Critical Review

“If I ould give no stars I would”

H R.
6/26/23

They take pics from different items and send you garbage...Buyer BEWARE...horrible quality and design... and returns are made vvvveeeery difficult.

Reviews (544)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (50)
Thumbnail of user kathyk706
1 review
4 helpful votes
July 21st, 2021

I ordered 4 articles from Airy. Two of them were acceptable. The other two were very disappointing. Defiantly not as shown in photo.
Fabric even appears to be different.
I will not recommend this company to anyone. Not ever.
I I'll be asking for refund on two of the items, for sure.
Photo of only one item. Will find other, add photo.

Delivery was prompt, by airy.

Tip for consumers:
Do not but from Airy.

Products used:
Tops

Service
Value
Shipping
Quality
Thumbnail of user brendap1199
1 review
1 helpful vote
April 18th, 2022

Pictures of the product are of a higher quality product. The product you receive is a cheaper version. Material is a poor quality and print on it is much lighter.

Tip for consumers:
You will get a cheaper version of the product.

Products used:
Dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user dixieb8
1 review
0 helpful votes
November 17th, 2022
Verified purchase

I ordered a black dress with purple flowers on it as advertised, but received a black dress that may have had purple flowers, but nowhere near what what I wanted. The original dress was absolutely beautiful, however the one sent was totally disgusting. Also, the size ordered according to measurements, was too tight, especially in the chest area. The need to send what us ordered without substitutions and make sure these are sized/marked properly. Very unsatisfied.

Thumbnail of user catherinek277
1 review
8 helpful votes
March 27th, 2021

I received my first order yesterday. The price is cheap and the delivery is quick. That's the only positives.

Most of the material isn't what I expected. The sizes are way out. I am a UK size 8 so I ordered small. They are all at least a size 12. The only item I received which was XS was worse, that was at least a size 14.

I have tried all morning to get a returns label, it's impossible. Contacting them by email is just as bad. Even though their website clearly says easy returns, it's not.

Luckily I have a sewing machine so can modify nearly all the items myself, not what I wanted to do with new clothes but no option.

I definitely won't use them again. Wish I had read more of the reviews!

Tip for consumers:
Don't use them unless you are a good sewer and prepared to alter the sizes. Everything was far too big for sizes quoted

Products used:
Managed to use them all after a great deal of alteration because I couldn't get a returns label.

Service
Value
Shipping
Returns
Quality
Thumbnail of user amandat740
1 review
8 helpful votes
June 15th, 2021

Absolute rubbish customer service. Website impossible to navigate, no tracking of item. Item arrived and very poor quality, as returns are a complex matter, will maybe wear the so called dress as a night dress. Perhaps I may not be able to review? BEWARE OF THIS COMPANY.

Tip for consumers:
Dont use this site airy clothing. Scam

Products used:
Dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user mildredb126
1 review
1 helpful vote
December 29th, 2022

The quality of their clothing is the worst I have see. I order a large in several of their dresses and they came in a child's large 12 and the material was to cheap

Tip for consumers:
Do not trust this website

Products used:
Dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user annee35
1 review
32 helpful votes
April 18th, 2018

I placed an order of 10 February - and it arrived almost two months later; during which time, several attempts to make contact were frustrating.

When they did reply, they claimed Chinese New Year had set production back, however, would send goods within ten days. We went through many periods of "ten days" - and then they said one of the fabrics was slow in coming into their stock. Yet another excuse. Curiosity got the better of me and I decided to wait it out.

When the items arrived; despite their size guides and the way these items were depicted in their photos, nothing fitted or even looked like the pictures for that matter. The fabric was nothing like that shown either; and it was a very poor quality - so I arranged to send them back for a full refund.

I had to follow this up several times before they accepted the request, however received the instructions - which I have now followed. Using the Parcel-Point option, I returned the items on Friday - and now, will wait (once again) for the refund.

There would be absolutely no chance of me either shopping with this company again nor would I recommend them to anyone. There are plenty of other options available in a very competitive market and I would suggest any one of them rather than Airydress.

Rest assured, they do exist - they are just not run in an efficient manner.

Thumbnail of user margaretg404
1 review
8 helpful votes
August 11th, 2020

Unable to return an item. Do not answer emails, do not send return form and cannot be contacted by phone.
DO NOT BELIEVE THIS IS A BONA FIDE COMPANY

Thumbnail of user reneek270
1 review
8 helpful votes
April 4th, 2021
Verified purchase

I purchased a beautiful dress from Vencano but it was only in bright orange. I don't love the orange but the dress is beautiful. Well, I was thrilled when I saw the same dress in navy blue on
Airydress. The dress that came is of the cheapest fabric you could possibly find and the design was completely different. I will admit that it was well made, but NO! This will not due! It was bad knock off, a completely different dress. It makes me sad that the craftsmanship was so good but not the fabric or the design in the ad. I hope that seamstress finds a better company to work for. Return was quick and easy, but -DO NOT BUY FROM Airydress or Airycloth! YOU'LL BE SORRY. See pics below. Orange dress fits beautifully and DID NOT COME FROM AIRYDRESS!

Thumbnail of user lindaa1235
1 review
6 helpful votes
March 12th, 2021

Took the money out of my acct the day i ordered it has been 4 weeks and the order has still not been shipped not at all happy no way to canx order

Products used:
DRESSES

Service
Shipping
Returns

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From the business

Airydress.com - Online store specializes in latest fashion & trends for women. Shop ladies' Dresses, Clothing & Shoes at cheap price.

Company Representative

Thumbnail of user airydress
airydress -.
Typically does not respond to reviews

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