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Skytrax has a rating of 2.33 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Skytrax ranks 198th among Travel Agency sites.
Cheap flights to Indian from USA. Is good service and providing ticket or Book Flights To Popular Destinations in India
I would like to formally put a complaint to this company where I have booked two fly tickets with them. Both of the, Ryanair and another one with air Baltic have been cancelled by the airlines due to the Covid-19. After calling and sending a few emails to Mytrip (responsible for my bookings) I called them again to get an update of when I was going to receive my refund and money back. They assist me to get a refund and even knowing that this cancelation was not my choice they would like to charge me £30 for an assistance fee, to do their job and reach their responsibilities. This is not about the £30 fee but also about the human rights that they are breached. This fee for my is unacceptable and they should be taking responsibilities on this matter. They think we don't have any rights or voice to express our disappointment (which in some cases is a sad true) but this is my opinion of this company, and I know many of the future and current customers will appreciate a honest customer review. I strictly NOT recommend this company and I hope this complain can be escalated to a senior employee. We know this situation is new for everyone but you are playing with the economy of workers, who are struggling economically and have no other support than having our money back which is the minimum we could get after having our fly cancelled. Have a great day. Sergio Valls
I would like to formally put a complaint to this company where I have booked two fly tickets with them. Both of the, Ryanair and another one with air Baltic have been cancelled by the airlines due to the Covid-19.
After calling and sending a few emails to Mytrip (responsible for my bookings) I called them again to get an update of when I was going to receive my refund and money back. They assist me to get a refund and even knowing that this cancelation was not my choice they would like to charge me £30 for an assistance fee, to do their job and reach their responsibilities. This is not about the £30 fee but also about the human rights that they are breached.
This fee for my is unacceptable and they should be taking responsibilities on this matter. They think we don't have any rights or voice to express our disappointment (which in some cases is a sad true) but this is my opinion of this company, and I know many of the future and current customers will appreciate a honest customer review.
I strictly NOT recommend this company and I hope this complain can be escalated to a senior employee. We know this situation is new for everyone but you are playing with the economy of workers, who are struggling economically and have no other support than having our money back which is the minimum we could get after having our fly cancelled.
Have a great day.
Sergio Valls
Last Jan. 2023 I had a terrible experience flying IBERIA to/from Europe-Peru.
I wrote about it on what is known as "SkyTrax" ( https://www.airlinequality.com/).
A second review, about the Lima airport, has been published. The one about IBERIA hasn't. Why?
I could figure out the reason after reading other travellers reporting this behaviour at SkyTrax. Many complaint of not having published their review or having seen it redacted without informing the reviewer, nor asking for permission to alter the text.
I did ask (via e-mail and web form) three times but did not get a reply with an explanation.
If you read about the company it i$ clear that the referee play$ for one of the teams.
About IBERIA, I will probably post my review to Sitejabber.
Tip for consumers:
Do not trust. They will not publish bad reviews about their friends. In many cases they have edited the reviews. Stay away!
Products used:
Online review of an airline company.
Cheap flights to Indian from USA. Is good service and providing ticket or Book Flights To Popular Destinations in India
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