• Airfare.com

Airfare.com

Overview

Airfare.com has a rating of 1.35 stars from 31 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Airfare.com most frequently mention customer service, credit card, and change fee problems. Airfare.com ranks 92nd among Travel Search Engine sites.

  • Service
    3
  • Value
    4
  • Shipping
    2
  • Returns
    3
  • Quality
    2

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
See all photos

What reviewers want you to know

Positive highlights

  • Within 24 hours i received my ticket numbers from the airline.

Critical highlights

  • Hate policy, hate customer service and hate their policy
  • Called my credit card company who along with a Swiss Air rep.
How would you rate Airfare.com?
Top Positive Review

“I used Airfare.com to book a round trip to New Zealand...”

Peter C.
12/29/14

I used Airfare.com to book a round trip to New Zealand and worked ONLY with Airfare.com. No other travel agency was involved. The fare was decent in comparison to others. The charge to my credit card did not occur until the arrangements with United and Air New Zealand were completed. I had read other reviews about Airfare.com AFTER using it to book my flight and became very nervous about what might happen. What did happen? Nothing, except I had a seamless process occur, including an emailed itinerary shortly after booking. The only other thing I did was to select my seats, directly with ANZ.

Top Critical Review

“Never use this website”

Simon N.
1/26/22

Never use this website. They just try to rob your money. The airline company says I have full rights to cancel the flights but airfare forced me to pay over 1000 dollars for cancellation.

Reviews (31)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (7) credit card (6) ticket (16) 24 hours (4) company (10)
Thumbnail of user peterc77
1 review
5 helpful votes
December 29th, 2014

I used Airfare.com to book a round trip to New Zealand and worked ONLY with Airfare.com. No other travel agency was involved. The fare was decent in comparison to others. The charge to my credit card did not occur until the arrangements with United and Air New Zealand were completed. I had read other reviews about Airfare.com AFTER using it to book my flight and became very nervous about what might happen. What did happen? Nothing, except I had a seamless process occur, including an emailed itinerary shortly after booking. The only other thing I did was to select my seats, directly with ANZ.

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From the business

Airfare.com offers cheap flights, airline tickets, cheap hotel reservations, discount travel deals, and domestic and international flights. Find cheapest airfare flights and last minute bookings.

Company Representative

Thumbnail of user ajk10
AJ K.
Typically does not respond to reviews

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