American Home Shield
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American Home ShieldReviews 67

2.1
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American Home Shield Reviews Summary

American Home Shield has a rating of 2.1 stars from 67 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with American Home Shield most frequently mention american home and customer service. American Home Shield ranks 11th among Home Insurance sites.

service
23
value
23
quality
23
Massachusetts
1 review
0 helpful votes
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Friendly operators
June 13, 2013

Friendly operators. Fast response and very professional and friendly Service Technician.

Date of experience: June 13, 2013
Florida
1 review
0 helpful votes
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Good overall experience, peace of mind, not having to guess who to call when an appliance or system malfunctions.

Date of experience: June 12, 2013
Georgia
1 review
0 helpful votes
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The contractor was on time and professional. He got the repair done quickly and answered all of my questions.

Date of experience: June 8, 2013
New York
1 review
0 helpful votes
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The service person was polite, professional, and explained what he was doing and why.

Date of experience: June 7, 2013
Florida
1 review
0 helpful votes
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The work the representative performed was very professional and done quickly.

Date of experience: May 31, 2013
Florida
1 review
0 helpful votes
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I turned in the service request and was called the next morning. The repairman was here the same day before noon. Fixed the AC within 30 minutes.

Date of experience: May 29, 2013
Florida
1 review
0 helpful votes
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Repair person came in, went right to work and completed in a minimal amount of time. He was very professional and explained everything as he was working. Well done.

Date of experience: May 24, 2013
Florida
1 review
0 helpful votes
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Repairman was here when he said he would be, was very courteous and professional. He provided excellent service.

Date of experience: May 24, 2013
Florida
1 review
0 helpful votes
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The plumber was great--very professional, polite and friendly.

Date of experience: May 21, 2013
South Carolina
1 review
0 helpful votes
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Service provided was excellent - repairs were done correctly and professionally... couldn't ask for anything better.

Date of experience: May 20, 2013
Massachusetts
1 review
0 helpful votes
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Fast response, knowledgeable serviceman and great customer service.

Date of experience: May 15, 2013
Massachusetts
1 review
0 helpful votes
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The entire process from scheduling the visit to completion of the service was very easy. I like having the email option with this service.

Date of experience: May 13, 2013
India
1 review
0 helpful votes
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The technician was very knowledgeable and efficient. The repair was quick and effective.

Date of experience: May 5, 2013
Massachusetts
1 review
0 helpful votes
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As soon as I reported the problem, I received a call. Just 3 hours from my initial call a repairman was diagnosing the problem.

Date of experience: May 4, 2013
Indiana
1 review
0 helpful votes
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They were very knowledgeable and were able to fix the problem quickly

Date of experience: April 29, 2013
Indiana
1 review
0 helpful votes
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Very professional and prompt repair company. Was a pleasure to deal with

Date of experience: April 28, 2013
Florida
1 review
0 helpful votes
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Punctual
April 19, 2013

Punctual. Performed the job in an efficient manner.

Date of experience: April 19, 2013
Georgia
1 review
0 helpful votes
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The company called quickly to schedule the service and they were on time; the plumber was professional and nice.

Date of experience: April 14, 2013
Florida
1 review
0 helpful votes
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Service person was prompt, professional, knowledgeable and friendly. Was able to make the repair in one visit.

Date of experience: April 13, 2013
Arizona
1 review
0 helpful votes
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Comprehensive insurance coverage of many appliances at a reasonable cost.

Date of experience: April 4, 2013

About the Business

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Founded in 1971