• aHappyDeal

aHappyDeal

Overview

aHappyDeal has a rating of 2.9 stars from 461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about aHappyDeal most frequently mention customer service, tracking number, and cell phone problems. aHappyDeal ranks 30th among Wholesale sites.

  • Service
    6
  • Value
    4
  • Shipping
    4
  • Returns
    4
  • Quality
    3
6
See all photos

What reviewers want you to know

Positive highlights

  • Although customer service has some language issues, they try their best to help out any issues encountered.

Critical highlights

  • Then today I was told to go check my post office using the same tracking number, it "may have gotten lost in the mail".
  • Very poor English and they were unable to track my original order number.
How would you rate aHappyDeal?
Top Positive Review

“I have told this website to all my friends”

Petey W.
3/18/14

I have told this website to all my friends. It's a great place for quality electronics and hobby stuffs for a discounted price. I make sure to point out it's direct shipped from China (I assume) so if you want it immediately spend extra on shipping. If you go the cheaper route it will take a long time. I have order Christmas from them 3 years straight now and I've only had 1 disappointment, a capacitive mini-tablet. I will continue to order from them, and spread the word.

Top Critical Review

“Scammers! Bogus company”

Jo P.
7/13/21

I ordered a product about 3 months ago, and never received it. They send the odd reply back and it's always from a ‘Lucy', and always the same wording in the letter. Saying that a tracking number will come soon and then it will be 3-5 weeks after that!? When ordering it said 3-5 DAYS. I have asked for a refund and not had any reply, then they message to say it's been shipped out. That was 6 weeks ago and I still have not received ANYTHING. Not even a reply, nothing. It's a huge SCAM! They are con artists. Stay away guys

Reviews (461)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (55) post office (11) order number (17)
Thumbnail of user peteyw
1 review
0 helpful votes
March 18th, 2014

I have told this website to all my friends. It's a great place for quality electronics and hobby stuffs for a discounted price. I make sure to point out it's direct shipped from China (I assume) so if you want it immediately spend extra on shipping. If you go the cheaper route it will take a long time. I have order Christmas from them 3 years straight now and I've only had 1 disappointment, a capacitive mini-tablet. I will continue to order from them, and spread the word.

Thumbnail of user nelsong7
1 review
1 helpful vote
November 6th, 2013

I see a lot of negative review here and I want to say that I bought from ahappydeal 4 times now and never had a bad experience. Will I say that they are the best wholesale site from China? No, I won't. But they always sent what I asked for. Never had problems with their customer's service. They have this points systems that allows you to have a discount for your next buy. So, the last time I used my points to ask for expedite shipping and everything arrived more than a week faster than usual. Does previous orders arrived on time? I don't recall and I don't mind (I know, that's me). I am placing an order from a wholesale shop in China who sell watches for $2 and Android phone for $40. Who cares if they take 25 days to get here instead of 20? Probably you do and that's why you wrote a negative review, but I don't and that's why I put a positive one. I sometimes buy stuff from the US that take longer than 20 days to get north of the border...

Al in all, not a bad site and I will keep on buying from them.

Thumbnail of user davidr73
1 review
1 helpful vote
November 6th, 2013

Overall, I was quite satisfied with my purchase from this site. I ordered a n9600 Android Phablet on 10/24/13 and it arrived via DHL on 10/31/13. Although the phone was listed as "Ships in 24 hrs", it took an extra 4-5 days for the processing to be completed. Aside from the extra time it took for processing, the phone arrived in a timely manner.

I am very satisfied with the overall quality and build of the phone, especially for the price! I will certainly look to purchase another phone from ahappydeal.com in the future and I definitely recommend to others (who aren't looking to break the bank) to do the same!

Thumbnail of user vallivanae
1 review
0 helpful votes
Thumbnail of user donnam25
2 reviews
9 helpful votes
October 30th, 2013

Their price is unbeatable although one should be prepared to wait a long time for shipment. They are not proactive in following up with orders either. I ordered a smartphone and it remained in processing for days. I had to submit an issue and before someone would tell me the phone was out of stock. One would expect the customer service to contact me about the phone being out of stock instead of waiting for me to inquire. There is also the question of: was it really out of stock or were they waiting for the manufacturer to build the phone? The web site did not made it clear that there will be waiting times for the manufacturer to build the phone and time for them to test the phone. In western countries, it was expected that the product were already tested before they were even put to sale. It took me nearly a month of submitting messages back and forth with the customer service did I finally see my phone in shipment. The phone I ordered was out of stock and I had to pay a bit more to get another. It only took 3 days to arrived after status on the account changed to "shipped". When the phone arrived, the flash on the phone camera did not work although it was packaged very nicely and the phone was obviously brand new. The phone was built very nicely other than the camera flash problem. CPU and memory specs matched description on the web site. I wouldn't bother shipping it back to get the flash fixed as the shipment would cost too much. For the price, I felt I got what I paid for. I felt the site is good for buying for personal use. If it's reselling, i would be really concern about the quality as shipping things back would be expensive and time consuming, and that would eat into profits.

Thumbnail of user craigs27
1 review
0 helpful votes
July 14th, 2013

I have been purchasing products from ahappydeal for about a year now, over this time I have seen their systems improve, so far I have had no trouble with receiving my orders tracking works well.
Communication is ok although language and cultural barriers do exist, my expectation of service can be different to theirs, a little patients can be required.
They have a good range of useful products, with generally good quality, be sure of what you are ordering though read the product descriptions thoroughly and with care as this will give good clues to the quality of the product, on the whole I will keep shopping with them when i require certain products i cannot source locally at a reasonable price.

Thumbnail of user yuliyay
1 review
1 helpful vote
October 21st, 2013

Заказала товар заказа DD************** от 26/09/13 Номер Отслеживания: RB*******CN Номер Отслеживания: RQ*******SG, уже 21/10/2013 но сведений по заказу нигде нет. Когда спрашиваю на сайте - отвечают ждите прошел почти месяц. Заказывала раньше было все нормально и отслеживалось, а сейчас не понятно.

Thumbnail of user avrilm1
1 review
1 helpful vote
April 22nd, 2014

I have ordered many smaller items from this site. The items always arrived within the time stated in the shipping. I have had a couple items that were broken or lost in the mail but I was given a refund or the item was resent. Communication is good when there is a problem. Shipping is always very cheap and there are always coupons available!

Thumbnail of user barryp1
1 review
0 helpful votes
March 27th, 2012

I purchased several items from this company and they all have been of good quality and was received in the 2 to 3 week range. Also items were of good quality and were priced good enough for resale. Definitely will buy again and soon! Barry Proaps

Thumbnail of user linaw
1 review
1 helpful vote
February 4th, 2013

For the first time shop on ahappydeal, I bought a tablet to my best friend, She told me that the quality is good, she like it very much.
I am so happy to hear that.

Thumbnail of user thanasisp
1 review
1 helpful vote
November 19th, 2013

Γεια σας φίλοι μου, είναι η πρώτη φορά που παραγγέλνω από το ahappydeal και είμαι επιφυλακτικός διότι η PayPal μου τράβηξε τα χρήματα 11-10-2013 και η παραγγελία δεν έχει έρθει ακόμα, νομίζω πως άργησε! επίσης εκανα την παραγγελία του κινητού σε λευκό χρώμα αλλά μετά
μου είπαν ότι εξαντλήθηκε σ'αυτό το χρώμα, οχι και τόσο τίμιο! μετά μου λένε ότι το προστατευτικό κάλυμμα του κινητού που παρήγγειλα εξαντλήθηκε, πάλι περίεργο!

Thumbnail of user josec32
1 review
0 helpful votes
February 15th, 2014

He comprado en varias oportunidades en Ahappydeal, y siempre he recibido exactamente los productos que he solicitado.
En algunas ocasiones el envío ha sido muy rápido, pero en una ocasión fue muy, pero muy lento. (el envío demoró como 50 días mas o menos)., pero el producto llegó bien.
Para mi, es un sitio confiable.

Thumbnail of user lidiac
1 review
0 helpful votes
February 15th, 2014

Excelente servicio, su tiempo de respuesta es muy rápido y envían todo muy rápido y de muy buena calidad en verdad he comprado varias veces y pienso seguir haciéndolo

Thumbnail of user freddyb8
1 review
0 helpful votes
September 25th, 2013

I bought some items on the website. They offer me so many kinds of choices. And help me change the product I want. I have chose a wrong size watch, and they helped me cancel it and refund for me within 3 days. I am very grateful for it

Thumbnail of user solb1
42 reviews
196 helpful votes
September 7th, 2011

Well, I received my order, at the tail end of the promised time period but still within the range. It came from Hong Kong so the extended shipping time was to be expected - about 3 week from the order date.

The products (kids watches) were very nice although the quality seems to be mediocre but again well worth the 2 bucks each I paid.

During my waiting period I received several emails from a company rep asking if I had received my order. Although she couldn't provide any helpful information, she did seem genuinely interested in trying to help and responded to my emails quickly. She even offered me a discount on future purchases.

Overall my experience was as expected. Shipping times were as expected and product quality was as expected.

Thumbnail of user camilar1
1 review
0 helpful votes
April 23rd, 2014

Excellent place to buy, low prices, high quality and high responsibility, Very good attention from marketers happydeal site with any questions they respond almost immediately, congratulate them on this site.

Thumbnail of user jomary
1 review
0 helpful votes
July 12th, 2013

So here it goes.

The first time I ordered 2 items to test if the site is legit. Order was paid via Paypal. After the maximum estimated days of delivery I was informed that my order was lost during shipment. I was asked for a refund. Refund was processed but minus the shipment fees.

After that I was very skeptic but tried another order, and was not disappointed. Shipment came as scheduled (though it was held at post office at first) and was very pleased with my items. It was way more that I expected.

Although customer service has some language issues, they try their best to help out any issues encountered.

I highly recommend this site!

PS: for those who ordered, try to contact them to check on your order just to be sure it gets shipped without problems.

Thumbnail of user jf29
1 review
0 helpful votes
October 11th, 2013

I've used this site many times to purchase electronic equipment and jewelry. The items come a bit slow to the US, but if you know that in advance, the items are always a great price for what you get. Recommended!

Thumbnail of user jano18
1 review
0 helpful votes
April 23rd, 2014

Very low prices, and some really cool stuff to buy. Shiping time for me (Czech republic) is very nice, max was 30 days and least 25 days, so as you expect :) Shop has nice webpages, and pretty wide sortiment of goods :) Definitely worth time to check it out.

Thumbnail of user mishas
1 review
1 helpful vote
November 12th, 2013

The Website it self good. Big amount of products with pictures and details for them. The delivery of items also not bad compare with others - in time so far. I made 4 orders already and never have any damaged items. The minus in this Internet shop is that they asking money for transportation of items to your home (most of goods NOT FREE shipping), when many others shops included transport fee in items' price. In the end when you making your order, price almost become double (on heavy orders) with included the mailing fee. Therefore always compare the LAST payment amount with what you expected to pay for the items you ordered.

Thumbnail of user elmers22
1 review
1 helpful vote
October 30th, 2013

I have ordered from this site couple times I ordered a electronic cigg set and it was good quality the first two were the other one not so good but I have contacted them on it waiting on reply and I have a order im waiting on hope it is as good quality as my first order if so I will be doing my christmas shopping with them.

Thumbnail of user elenas9
1 review
1 helpful vote
December 12th, 2013

I've visited this site several times and I've always found incredible offers and amazing items.
In my orders I've received a good treat and the communication has been key for me.
In general, I'm satisfied.

Thumbnail of user vicentes9
1 review
1 helpful vote
December 4th, 2013

He comprado varias veces y sin problemas. En envío económico el tiempo para recibirlo es demasiado largo. Los artículos que he comprado la relación calidad precio es buena. Si no tienes prisa en tener el material vale la pena comprarlo.

Thumbnail of user pedroa14
1 review
0 helpful votes
January 2nd, 2014

The information regarding the items is very complete. Specially in the case of cell phones.

Thumbnail of user christopherj57
1 review
1 helpful vote
December 16th, 2016

Hi Folks. I've read many negative reviews about this company, and while some of them might be true, let me tell you about my eperience. I purchased an item from a Company Called (Rose Gal), and guess what lol. Yep, same company as Gearbest, TrendSale, and all the others mention in previous post. Looks like they change Names or add different companies ever so often. I have to say though, I actually received my items in a reasonable time frame.! Yeah Me! :). I bought a Sweater, and some cool pants. I got them two weeks later. I was very Surprise, actually I was amazed how quick they arrived. The items arrived brand new, just as advertised, and I Really enjoy wearing them. The only complain was. Although I really emphasize the SIZE, (XXL), I still received SIZE XL. The tag said XXL, but who you fooling, it was still XL and to small. So, instead of going through the hassle of paying for shipment to return, and the headaches of getting a Refund, for the the item. I kept them. I lost the weight instead :). I really liked the design of the items, and the way they looked, You have to admit, some of the items on that website you really gotta have lol. So I ate healthier and exercised more (Lost The Weight). The company I used is Rose Gal, it's the same company like the others but, I'm guessing they are newly created, and might be trying a bit harder than the others to make a good impression. They did with me and I would probably shop with them again and keep my fingers cross that they get the SIZE issues corrected. Hope this helps somebody. This is an Honest Review, from a Regular HONEST Everyday Shopper. Happy Holidays.

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From the business

aHappyDeal is a Chinese consumer electronics wholesaler. Expect all the tablets, cell phones, and other electronic gadgets aHappyDeal sells to drop ship from China.

Company Representative

Thumbnail of user lilyk3
Ahappydeal R.

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