Agoda

Just had another memorable celebration at my family's favorite hotel-Okada Manila last Oct 30-31,2020. After 4 rebookings due to the covid 19 pandemic lockdown we finally had our much awaited delayed quarantine birthday celebration at Okada Manila. More than the elegant ambience, its the consistent warm, homey feeling and special treatment that we receive from the staff that make every visit exciting and more thrilling everytime! We will keep coming back for more as we continue to make beautiful memories of our family celebrations here. We love Okada Manila very much! Till next time!
Dr. Catherine of Manila

When i had a trip to Egypt, I worked with this website. Basically it's all in one solution because here you can book a flight, book a hotel or place for kinda private stay, plus they are generous enouhg to give some atteactive coupons.
Other than that, here you can even buy tickets for ferry, trains, airport transfers and rent a car. That is the reason why I consider it as a platform packed up with all necessary things for having pleasant voyage.

Paid 5900 per night through Agoda.
Provided PRESIDENTIAL room with RO water filled bottles, no valley view, no toiletries (shaving Kit, dental kit).
The same room is otherwise available for 3.1 to 3.5k directly or through different websites.
I couldn't make out for what service/amenities/luxury in 10 x 10 room, I was charged ~6K by Agoda. The spatial room which appears in pics is totally deceptive. Far better luxurious rooms betwen 3.5 to 4k available in nearby luxury hotels.
This 4 star snow valley resort located out of manali Himachal pradesh doesn't know about
1. Disposable slippers
2. Clean glasses wrapped in sterilized covers
Agoda cheat people

Seeing the price comparison from the official hotel site, I took a 'to hell with it' stance and had booked a nonrefundable option in early February through Agoda. It was my first third party booking and was pleasantly surprised with the whole hassle free service. I enjoyed my vacation, the user expierience and definitely would recommend the site.

I had to give him a star in order to say that his cancellation policy has language that is in favor of them. I was charged 10 days before I arrived at the Hotel, you have no way of talking directly to them until you tell them that you will report them to the relevant agencies and there they are not much help either. We must take this to all the communication networks given by deception and more with us. WHEN DO WE MAKE THE GROUP AND REPORT IT? And I'm willing to go all the way to the last achievement

On 11/18/2022, I scheduled a fun Aunt weekend and booked a large 2 queen bed room well in advance for 1/13/2023 through Agoda. The goal for the room was the kids to stay overnight and be able to swim then we eat pizza and read scary stories at bedtime. I called the hotel several times between date of booking and arrival to ensure the pool was functioning. We get there...Everyone piles in all their stuff and I tell them they can get in their bathing suits once we get to the room...Sorry Pool is Out of Order. WHAT!? I had to scramble around, find a new hotel night of so of course at a much higher price and cancel the old room. The policy was no refund, but I called anyway to see if anything could be done. The very professional and courteous Agoda rep walked me through everything and placed me on hold while he called the hotel to speak with the manager. The manager explained everything and the Agoda rep popped back on informing me that I would get my funds back in about 3 business days. I truly appreciate the help and now you've got me for life. We will always book our small and big trips through Agoda. :)

We recently had to cancel our reservation at the last minute due to covid and William not only assisted with cancelling the reservation, but went the extra mile and contacted the hotel and negotiated us a full refund! Outstanding :)

Staff here are very friendly and helpful. Especially Mr phal pisith has excellent Service, help me when i loss my wallet and my bag out side of hotel, he very kind give me some money and buy some food for me. I highly recommend you to stay at Nagaworld hotel and Casino.

Hotel is so clean. The seaview so beautiful. We can see the sunrise and sunset so clear. The staff also nice and fast reply..

Using this site since 2008 and booked dozens of hotels per yr for personal travel. I love this site, they have great layout, ample room pics vs other sites I use. Some challenges i faced like accidental booking (my fault), double booking (my fault too), using wrong credit card (my fault again). But have always gotten them resolved nicely. The latest being trip cancellation (Apr 2020) due to Covid, they blanket all the hotel bookings and updated the FREE CANCELLATION policy to make it easier for guests to shift plans. This also lessen the CS burden, so kudos to Agoda! U are my fav hotel booking site! My only dismay is agoda removing the points system gathered from room reviews. But otherwise still great and will continue my support!

TRIDENT INN & SUITES HOTEL IN NEW ORLEANS IS THE BOMB THE HOTEL IS NICE, CLEAN, VERY DECENT FOR THE PRICE IT IS WORTH EVERY PENNY YOU SPEND i STAYED A WEEK THERE AS AMATTER OF FACT JUST RETURNED HOME FROM THERE I DID'NT WANT TO LEAVE THE STAFF WA SO NICE AND THE HOUSKEEPERS WERE GREAT NOT TO MENTION THE MANAGER KATHY YOU COULDNT ASK FOR ANY BETTER IF YOU WANT TOP OF THE LINE SERVIVE GO TO TRIDENT INN & SUITES OFF I-10 SERVICE ROAD AND BUTLER ROAD YOU WILL BE GLAD YO DID.

I have been using them since 2016 and their team is still doing the wonderful jobs. Never disappointed by them.

I made an error when booking a non-refundable flight and ended up with a ticket departing from the wrong city. I sent an email explaining my mistake to customer support and within an hour I had an assurance that they'd requested a cancellation from the airline (and I could contact the airline directly to check on the progress of that request). They then followed up with an email confirming that the cancellation was successful, no further action required, and that I could expect a refund in the next 30 days. I was expecting I'd have to fight for a refund, but everything was just resolved with minimal fuss, and I now have purchased the tickets I actually needed.

I was a bit worried about booking with Agoda after reading the negative reviews on here but decided to try them to book the hotels for my recent holiday. The price they offered compared to other websites was so much cheaper. Everything went smoothly from booking to receiving my confirmation. Money was taken out of my account on the day they specified. Absolutely no issues whatsoever. I printed out my confirmation and presented this on arrival at the hotels with no problems. I would definitely use Agoda again. Easy to use and hard to beat prices.

All my hotel bookings are done here. Very convenient and competitive prices. The reviews are great and gives a good hint before proceeding with the reservation. Thank you AGODA Team!

Great ambiance, awesome atmosphere, great staff.
They are friendly and very assistive staffs. First impression of hotel.,good
Everything about the hotel was excellent.
They rendered service great. Food was good and great value for money and service was attentive and efficient. Room itself is calming and comfortable. Was very pleased with my stay. Mr. Monir hossain,mery Ahmed,Ashad,Thank you all F&B team.

How often can you find a hotel in ANY city with early AM check in the hours past midnight!? I'm arriving at 3am in DXB, so waiting till 12 pm is out of the question. Those Sleep N Fly time listings are inflexible & overpriced, most hotels are inflexible regarding check in regardless of price. When Kayak displayed that rarity (but special price good if booked within the next few minutes) Agoda was the only booking site shown, so I acted quickly. At first, there was a glitch with my preferred payment method that could have derailed the time limit, I kept repeating the attempts without success, also it took extra time to reduce the file size of required documents for a successful upload. My Amex CC had over $7000 available credit, I couldn't understand why the repeated rejections, so I used the chat line. After being referred to Iman (if he was or is in the UK, it was 5 am there) he managed to straighten out the problem and get it resolved. Although I'm anxious, I am also patient. It took more time than I expected, but I sensed he'd be successful. Thanks Iman & thanks Agoda!

I made a call to the service center. Miss Lubian was very helpful. Friendly, professional, efficient. Thanks, Lubian.

A few moments ago, I completely fouled up my reservation on a non-refundable room. Agoda Customer Service phoned the hotel and personally corrected my mistake. This was not the first time. They have also arranged for refunds three months after I did not show up for a reservation. While YMMV. Mine has been nothing short of first class.

I have been using agoda for a brief time now and the bookings and services are very flawless. They offer special discounts too.

We always use agoda for family holidays.
Hubby and I have booked many holidays with the best prices.
When I had a quiry they are very efficient in solving the issue.even if it was in regards to refunds.
Resolved as quickly as possible.
I would use them in all of my future holidays.a very honest company.
Thank u agoda.u will go a long way because u know to respect and respond to your clients.
I.would recommend agoda
Many thanks..

This was my best experience with booking. I met the most responsive and responsible agent Crisanta that can work in the company. She changed my dates Immediatelly.thank you for your job Crisanta

30 May - 3 June, 2018
We were two ladies travelling to Como Lake Region.
Our one-room cum apartment was old charm plus refurbished shower and toilet.
Warm and friendly hospitality extended by owners Rita & Luigi with their daughter Christina.
Aside from the steep daily incline and decline to the town square [option of booking a taxi E12 per trip of 10mins spiralling mountain roads], we had a most beautiful vacation.