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Affordable Papers has a rating of 4.48 stars from 187 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Affordable Papers most frequently mention customer service, support team, and due date. Affordable Papers ranks 49th among Essay Writing sites.
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My experience with Affordable Papers has been great. I have always received my papers before the due date with little to no corrections needed. Customer service is swift and helpful.
You will pay extra for top 10% writer and extra page and it still will not follow the guidelines. They are not concerned with customer service or trying to resolve your issue. Save your time and money
You will pay extra for top 10% writer and extra page and it still will not follow the guidelines. They are not concerned with customer service or trying to resolve your issue. Save your time and money
It's a scam. FAKE. They don't send you any one page free offer for leaving the positive review.
* Affordable Papers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I was totally mad at Affordable Paper today. I have been a loyal customer of this website for more than 3 years. Their service used to be great and high quality. But now I am so disappointed with the way how they treat the customer. I placed an order for a lab report about nutrition. It is a simple report which required only 1 page, and I also provide all the resources and information for the paper. I even gave them the sample paper to make it easy for them to work on. I ordered on 5/28/2021 and up to now 5/1/2021, they still can not find a writer for me. I tried to talk to a live agent. He is an unprofessional staff. When I asked him about my order, he told me they are trying to find a writer. I told him that I am worrying since my order has only 1 day left, and I asked him what if he can not find a writer? Instead of comforting me, he said " we will let you know if we can not find anyone". Does it mean that if they can not find a writer then I have to find a solution myself? And it is not their business? Then what is their service for? How can they respond like that? It will be too late for me to find another solution now since I am running out of time. I came to their service to find someone to help me with my paper and then they got my money without doing it? They did not give me a proper solution at all that really really upset me. CAN ANYONE ACCEPT THIS? They are absolutely irresponsible. Later on, the live agent said they will look for a writer asap but I might have to pay extra. I really could not remain calm until then because I already paid extra for the rushing order as well as the top writer. DO THEY REALLY ASK ME TO PAY MORE? WHY DO THEY TREAT THEIR CUSTOMER LIKE THAT? I AM THINKING I WILL CLOSE MY ACCOUNT AT AFFORDABLE PAPER AFTER 3 YEARS BEING A LOYAL CUSTOMER TO THEM. TOO DISAPOINTED.
Dear Thuy,
Thanks for your feedback. Please accept my apology for the inconveniences caused ( ◡́. ◡̀)
It happens sometimes that none of our contractors are willing to accept the assignment. All we can do in such cases is to get in touch with one writer after another to see if they can help. We understand that it looks bad, and usually, customers are warned ahead of the deadline so that they could decide if to continue this search or complete the order on their own.
Please, let me know your order ID to see if there is anything I can help with at this point.
Best regards,
John C.
Customer Experience Manager
So basically I had ordered for a paper on 18th of january and provided as deadline until 25th. I provided instructions and attached a sheet of guidelines. One 21st I had attached some more guidlines for helping the writer as i did have my doubts on the quality. Instead of checking it he had sent the paper in 2 hours. When I said your template is not right and thats not how you do a financial analysis, requested revision. They first came up with additional charges which is double of the original amount, when i said no additional pages are not required, you just need few more things to amend in here, they requested for 14days of extension of deadline (note: somehow they finished the first draft in 4 days and now they need 14days), when i opposed for the sec option saying that they should have utilized the time until 25th to amend it and i too have time constrain, they asked me to pay for their inconvenience. I was so done cause the supporting team just kept arguing for 2 days instead of just spending 2 days to amend the order. Anyway finally i request for refund instead of approving the order (as the draft itself was useless). Now the dispute team said you cant expect our writer to do anything since you provided extra guideline after he finished! Note again, the deadline was on 25th, and he provided his draft on 21st.
At this moment i can see that they intentionally make a weak first draft, so you dont approve it, and you are obliged to pay extra for additional pages, or extend the deadline. If you dont agree for that no refunds, doesnt matter you satisfied or not!
Dear Fahima,
I'm glad we've managed to resolve this case to your satisfaction and hope that your future experiences will be much better (>‿♥)
Best regards,
Cody J.
Customer Experience Manager
I paid $130 for my paper and I got F. This company doesnt care about their customers they just want your money and they will tell you that we just needed your money we dont care about you anymore so good luck. I talked to them about a refund they told me thats not possible but you have $12 bonus on your next order that you can use. Wow $12 bonus? No one is stupid to pay you for another paper and get an F. I will definitely not use this crap in the future and I will inform everyone about this website.
Dear Abid A.,
Thanks for your feedback! I am sincerely sorry to hear about your negative experience.
Are you sure you are reviewing the correct company? It's just that we do not offer dollar bonuses and thus it makes me think that there might be a confusion.
Please provide your order number so that I could personally check your case.
Best regards,
Cody J.
Customer Experience Manager
I had an issue where I called and spoke with a representative called Travis, he was outright rude not wanting to address my main question and literally calling me a full for calling to complain about a bad experienceI had. In all my many years of being a costomer. Too sad.
Dear Nne O.,
Thanks for sharing your feedback with us. I'm really sorry to hear about your negative experience!
Can you, please, specify your order ID (and date of the call if possible). I'd like to check this case. I know Travis and can't imagine him being rude...
Best regards,
John C.
Customer Experience Manager
I had two papers written from this site each of them costing me $105 so a total of $210 I received an F on both papers. Writers didn't follow specific instructions that were sent to them. I requested a refund for both papers I am in the process of seeing what will happen with that. After multiple email and excused from this company on why they can't refund the money. I think the process is finally started. I will post more later about the refund.
Dear d m.,
Thanks for pointing out this issue. I am sorry to hear about your negative experience. Please, accept my sincere apology for the inconveniences caused. Unfortunately, we cannot guarantee any grades as grades are very subjective.
In case you provide me with your order numbers, I can accelerate the dispute process.
Let me know if you need my help.
Best regards,
Cody J.
Customer Experience Manager
I paid over $150 for a paper that was sent back to me 3 times from the grader and also told by affirdable papers that I would need to pay more for a revision... when the writer did not follow the directions in the first place. This was supposed to save me time and make my life easier but all it did was cause me a huge headache. I still had to re write the entire paper. DO NOT USE THIS BUSINESS IT IS A WASTE OF MONEY!
Dear M A.,
Please accept my apologies for your negative experience.
I would really appreciate if you let me know your order number so that I could check your case.
Waiting for your response.
Best regards,
Cody Johnson
Customer Experience Manager
Worst customer service ever!
I receive a paper and my professor gave me F because of plagiarism. They didn't care and told me that the solution was pay for a new one
DON'T USE THEM
Dear Evy S.,
Thank you for pointing out this issue.
I cannot believe that our support team said something like this. Please, let me know your order number (contact me in that order by addressing your message to Cody Johnson), and I will personally investigate this case.
We treat plagiarism very seriously, and writers are getting fired if they ever plagiarize. Customers receive a full refund in such cases. Of course, we will ask you for the proof (plagiarism report). This is just a procedure to make sure writers and customers are treated fairly.
Looking forward to your contact.
So i ordered a paper which costed me 246.40$ and in the end recieved an 50% which made me fail the class. They were late 4 days on the deadline. I ordered my paper 3 weeks before the real deadline. And they didnt give me a refund for the missing days. I contacted my instructor to give me a chance to rewrite the paper and she refused. So i contacted affordable papers to give me a refund because i didnt pay 246$ for nothing. They keep saying request a revision. A revision will do me no good and i still havent gotten any of money back. Dont order from them.
Dear Sam L.,
Thank you for your feedback. If you wish, I can check on your order and provide a reasonable explanation. You can request a partial refund within 14 days after your initial approval of the order. The dispute procedure might take up to 2 weeks (with the rare exceptions during high season). In addition, a refund for late delivery of the original draft is also stipulated by our policy.
Please, accept our apologies and inform me of your order number.
Best regards,
Cody Johnson
Customer Experience Manager
The only way you can get your money back from this company is if you pay with PayPal, then open a "not as described " case against them. They know this and will try and convince you to close the case so they can reimburse you, don't believe them. They just want you to close the case because then it cannot be re-opened and they have no intentions of reimbursing you, ever! Your only option of a neutral platform and fair decision is from PayPal.
Dear Michelle B.,
Thank you for your feedback.
I am not sure what has led you to such a conclusion, but I would like to disagree with your statement. We have a clear policy that we follow during each dispute resolution. Our specialists carefully check each situation to find solutions that are fair both to our clients and writers. Customer can always get his/her money back if paper does not meet initial instructions and has not been used (approved).
We care about our reputation and would never threaten it because of money. I am ready to personally check your order to clear this issue.
Please, contact me privately using this website or drop me a line in any of your orders.
Best regards,
Cody Johnson
Customer Experience Manager
I wouldn't even give this website one star. It was a complete waste of time and money. The writer just does whatever the $#*! he wants and ignore all the instructions. I paid for a top writer and the paper looked like it was written by a 2 year old.
Dear Leila Z.,
Thank you for your honest feedback. I'm sorry to hear about your experience.
May I have the order number to check your case?
Best regards,
Cody J.
Customer Experience Manager
Gave the writer all of the instructions given to me by my professor and received an F on my final term paper that was 20 percent of my grade. SO upset about this. Dropped my grade ten percent and got a whole lower grade. Expected help because I had several essays at the same time and this subject was not easy for me but would have rather wrote myself and got my own F. Won't be back for an expensive fail.
Dear M S.,
Thank you for providing your feedback. I am very sorry to hear about your case. Have you informed our team about it? Is order still valid for dispute?
We strive for the better and would really appreciate if you provide a detailed feedback in your order. It will help us to evaluate your writer. In addition, we will check what else we can do to help you.
Looking forward to your response.
Best regard,
Cody Johnson
Customer Experience Manager
They say refund guarantee but it's a lie. I wasn't satisfied with my paper so didn't use it and I still pay the amount. Never give the writer the option to choose a topic.
Dear Lika G.,
Thank you for your comment and excuse us for any inconveniences caused.
Can you please be more specific? I will happily review your case and provide a proper explanation if needed. A full refund is guaranteed in case writer has failed to follow your directions and you have not approved your paper.
Looking forward to your response.
Best regards,
Cody Johnson
Customer Experience Manager
The instruction I provided was not following, ignoring my concern when to contact them. I paid $ 55 for my paper, and I have to rewrite it myself. I didn't receive the assignment in a deadline until I asked for, never recommended and not use this site at all.
Dear Egbal M.,
Thank you for your feedback.
Our team works toward high quality in writing and the best support. We make sure to address each concern of our clients and follow your instructions. If your instructions have not been followed, you should have received a proper revision or a full refund. I hope your case has been solved accordingly.
You may specify your order number if you would like me to check on it.
Best regards,
Cody Johnson
Customer Experience Manager
I've used a few times in a jam, never received more than a C paper even when paying extra 25% for someone in that subject area. This last one however got me an F for plagarism. The writer took full paragraphs from a cliff notes website. Ridiculous!
Dear Mike P.,
Thank you for pointing out these issues.
Yes, we do not guarantee grades. It would be an unethical thing to do as each professor has his/her own evaluation scheme, and most teachers know their students and their writing style quite well. In addition, an overall performance of a student might be a critical factor in the final evaluation. Therefore, we always suggest our clients to check papers before the final approval and adjust the content later to match their own writing style. We even have a tool for it: a preview version of the file. It helps to check your order before accepting it.
In regards to the plagiarism case, please, accept my sincere apology for the inconveniences caused. We treat plagiarism very seriously and check each paper before sending it to our clients. Sadly, our software does not always catch all the similarities. Our plagiarism free guarantee allows you to receive all of your money back even if minor plagiarism is detected. I would really appreciate if you let me know your order number so that I make sure the writer is terminated.
Best regards,
Cody Johnson
Customer Experience Manager
First of all these people are thieves and liars. The website offers a 10% discount and once you start ordering your paper it never gives you an option to enter in the code. The next day I call them to ask for my discount not only did they give me a hard time by constantly saying we will call you back shortly but they were offering to give the 10% only if I make another order. Later the supervisor calls and offends me by saying "is the 10$ that crucial for you that your making a big deal." Very unprofessional and shocking service. May even consider escalating the issue for offending me with that rude comment.
Dear Armine M.,
Thank you for sharing your feedback with us.
Please, accept my apology for the inconveniences caused.
AP does not offer discounts, and I am sorry if someone has promised you any. I am sure support team did not mean to offend you. If you provide me with your order number, I will make sure to check this issue and offer some reasonable solution.
Best regards,
Cody Johnson
CEM
This service sucks and got me a 19% on the paper and made me fail my class. Wouldnt correct it without an additional fee and i already paid 125 bucks. Dont use them
Tip for consumers:
Go elsewhere
Dear Michell V.,
Thank you for your feedback. Please let me know your order number so I could personally check your case.
Аs you probably know, we provide each client with an opportunity to check his/her order before the final approval. You have an unlimited period of time to request for a free revision if needed and seven more days after you accept the paper. I believe we have requested an extra payment after a 7-day period, right?
Looking forward to your response.
Best regards,
Cody Johnson
Customer Experience Manager
My paper received an F. None of my requirements were met and the bibliography was terrible. I probably would have received a better grade if I didn't turn it in at all. I also had to rewrite over half of it because of horrible punctuation and grammar mistakes.
Dear Austen H.,
I am sorry to hear about your negative experience.
Based on your review, I believe it was your first order with us, wasn't it? If you are ready to give us a second chance, please, try one of our ENL writers and read preview version of the file, and you shall not face alike problems.
We would also appreciate if you let us know writer's ID or your order number. This will help us to improve our services.
Best regards,
Cody Johnson
Customer Experience Manager
They'll send you a late paper that doesn't make any sense then make it hard for you to get your money back 0/10 would not recommend. You'd probably get a better grade turning your paper in late because their service will get you expelled
Dear Coc o.,
Thanks for sharing your experience with us. I'd like to bring my apology for any inconveniences caused.
Our service allows you to check your paper before accepting it. In case the final product does not meet your initial instructions, we are issuing full refunds. It is true that dispute procedure might take couple days, and our specialists do their best to solve each case in the fastest and fairest way.
I will gladly check your situation if you provide me with your order number.
Looking forward to your response.
Best regards,
Cody Johnson
Customer Experience Manager
Writers do not read instructions for the paper. I guess their goal is to write a bunch of gibberish to fulfill page requirements.
Then they do not issue a refund because you accepted the paper!
Read your paper before accepting. These guys can not be trusted!
Dear S J.,
Thank you for the review. We work really hard to ensure all papers are in line with customer's directions. Please, accept my apology for any negative experience.
A piece of advice: you should never approve your order is you are not satisfied with it. According to our rules, approval equals to your confirmation that writer did his job well. Please, use the preview version of the paper to check the quality of your order before you accept it.
I will be glad to assist you in finding a good writer to work with. Please, contact me directly through your personal order page.
Best regards,
Cody Johnson
Customer Experience Manager
I gave one of my assignments to affordablepapers site to do it for me. They didn't follow the assignment guidelines and I got 59% for the assignment. Their customer service is not helpful. I think I would get a better grade if i wrote it myself.$66 is wasted.and they never offer money back guarantee.It's a scam.
Dear Mehmet G.,
Thank you for the review.
Please, accept my apology for the inconveniences caused. Unfortunately, we cannot check each and every order for following instructions. Our system does the plagiarism check, and we count on our customers to check the preview version to make sure everything is done properly. We always offer up to 100% of your money back if your order is wrong and has not been approved (used). Even if customer approves paper, he can still get up to 40% of his/her money back.
Please, feel free to check our money back guarantee for more details. We would appreciate a second chance to prove that we are worth your trust.
I paid $50 for a paper and received a low grade. The teacher wrote so many negative comments on my paper about how I didn't have many details and didn't elaborate on my details that were included.
Dear Camille J.,
Thank you for your feedback! Please, accept my sincere apology for any inconveniences caused. We always ask our clients to be as specific in their instructions as possible. The more details you provide, the better paper we will prepare for you. In addition, you can ask for a revision if something is missing. Try to use this advice the next time you order a paper, and I am sure you will have a much better experience.
Let me know if there is anything I can help you with.
Best regards,
Cody Johnson
Customer Experience Manager
Had to get a refund because my paper didn't have anything to do with what I gave them. I gave them a list with links to use and the entire paper was not even close to being relevant.
Dear Josh J.,
Thank you for the feedback!
I hate when cases like this happen. Let me know if it was writer's fault or a simple confusion (maybe, the wrong file has been delivered to you?). Please, accept my apology for the situation. I sincerely hope your case has been fairly solved.
Please contact me through our website, and I will see what I can do at this stage.
Best regards,
Cody Johnson
Customer Experience Manager
They ask for a lot of money and what do they give you? A really bad assignment that has nothing do for what you ask for.
Dear Cindy T.,
Thank you for sharing your thoughts.
Can you please be more specific? Our team does everything possible to ensure that each and every paper is in line with customer directions.
Looking forward to your response.
Best regards,
Cody Johnson
Customer Experience Manager
Gain trust and grow your business with customer reviews.
We are a high quality writing service established in 2005. We are dedicated to providing customized, authentic papers to our clients in the United States, the UK, Canada, Australia and other countries of the world.
The authenticity of our custom essay writing and confidentiality of all information are guaranteed. We do not reuse ANY custom papers and we do not disclose customers' private information.
Order custom written sample essays, term papers, research papers, thesis papers, dissertations, book reviews, book reports, speeches and other assignments for reasonable prices. No plagiarism is guaranteed.
Dear J.V.,
Thanks for sharing your experience with us. I'm sorry to hear it wasn't satisfactory:(
Please specify your order ID for me to check the case. Do you still have time for revision? I'd be happy to assist you to turn this case into a good one!
Best regards,
John C.
Customer Experience Manager